Goodbye but not Farewell ...
As a result of the Brexit, Pro-Idee is temporarily closing its UK online shop (www.proidee.co.uk) until further notice. We apologise for the inconvenience. Everything you might want to know about the situation is to be found in the FAQs below. It will surely help you navigate through this change and answer the most frequent questions you might ask yourself regarding ordering, shipping, delivering and many other areas which are impacted by the closing of our online shop. As we remain committed to curating a unique selection of high quality products, we invite you to continue shopping in our German, French, Dutch, Austrian or Swiss online shop if you wish to have your order delivered to an address outside the UK. We thank you for the continuous support throughout the years and we hope to be able to reopen our UK online shop in the near future.
Why is it no longer possible to order from the UK?
Pro-Idee brings your orders in from the Continent. Due to the new import regulations in connection with Brexit, we are currently unable to make deliveries. We very much hope to be able to supply the UK market again shortly. Please visit our website from time to time for news.
What is the ultimate date for my order?
Unfortunately we do not accept any more orders for deliveries to the UK at the moment. Any possible backorder has been cancelled. Should you have made any payments, these have been refunded. For orders with delivery addresses outside the UK, please visit any of our other Pro-Idee websites: www.proidee.de, www.proidee.fr, www.proidee.nl, www.proidee.at or www.proidee.ch. We will be happy to accept and carry out your orders!
Will I still be able to get support from Pro-Idee customer service?
Our service team is here for you and will be happy to assist you with any queries. Please contact us by mail to info@proidee.co.uk or phone us on 0844 846 50 50 (Monday – Friday: from 09:00 a.m. to 05.00 p.m.).
How can I return my goods?
Your statutory right of withdrawal applies to all orders placed by 02 December 2020. For a hassle free processing of your returns please ship your goods to Pro-Idee,Woodview Road, Paignton, TQ4 7SR by 24 December 2020 at the latest.
What if my Pro-Idee product develops a fault within the guarantee period?
Our customer service is in place for you to help – even far into 2021. Please contact us by mail to info@proidee.co.uk or phone us on 0844 846 50 50 (Monday – Friday: from 09:00 a.m. to 05.00 p.m.).
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Enjoy waffles without the wait. 6 delicious waffles at a time: straight from the oven.
Delicious butter straight from the fridge – can be spread in fine streaks right onto your bread.
Keep your food fresh up to 8 times longer. Freezer, oven and microwave proof and remain hygienic for life.
Hygienic for life. 100% sealed. Extremely temperature-resistant, hard-wearing and versatile.
Two-tone shortbread biscuits with just one click. By Betty Bossi, Swiss specialist in cookware and bakeware.
An ingeniously versatile, innovative variable tool from the young Australian think tank Dreamfarm.
Luxurious and extravagant: Gianni Versace’s iconic style on fine Rosenthal porcelain.
Festive, but not too loud. With an intricately woven edge and sparkling snowflakes.
Inventive and practical: Egguins egg holder in cute penguin design. Boil up to 6 eggs in one go and serve.
Sharpen knives without practice: Professional, safe and fast.
The intelligent kitchen scales: Knows the number of calories and nutritional values of 999 (!) different foods.
The first dishwasher rack specifically for sustainable drinking straws.
Enjoy capsule coffee in an environmentally friendly way.
Deliciously browned all-over. Gently cooked from the inside. Exceptionally tasty and low-fat.
Premium combination microwave with modern inverter technology, ceramic reflector base and grill. At a very good price.
Solid full-metal housing. Three speed levels. With battery for up to 20 minutes of continuous operation.
Fully equipped to professional standards. Co-developed by celebrity chef Johann Lafer.
Made of solid beech wood with 3 layers of lacquer. With rechargeable battery.
The space-saving 1-litre kettle. Ideal for perfectly brewed tea.
At the push of a button instead of a show of strength: The high-tech corkscrew from Peugeot.
Fun cooking for every palate: Raclette, table-top grill, mini wok, pizza and crêpe baker in one.
Great design, great technology and a great price. Durable quality by WMF.
Sustainable cotton covering, to replace plastic film or aluminium foil. Naturally. Saves resources. Always re-usable.
The potato grater with an economic rotating mechanism. By Betty Bossi, the Swiss specialist for cooking and baking.
The high-tech material of professional baking tins – now also for use at home.
Magically decorated biscuits and cakes – faster and easier than ever before.
Superior kitchen utensils: Each one a real all-rounder. By Mason Cash.
High-class cookware – 100% recycled material. With innovative quartz non-stick coating. For all types of hobs including induction.
Heats the centre of the plate and leaves the edges comfortable to handle. Holds up to 12 large pasta or dinner plates.
Ingenious. Stylish design. Cleanly separated spouts. Innovative return flow system.
The “hot & cold Toni” is a roll warmer, coaster, ice pack, ... In original RÖMERTOPF® ceramic.
Award-winning breakfast series in premium quality from Novis, Switzerland. Iconic design. Rock-solid processing. Technical perfection.
Slice more safely: Thanks to the multi-grip for vegetables and fruit of almost any size.
Award-winning design. Superior grinding technology.
Much more practical (and beautiful): The citrus juicer with storage jar.
Probably the smallest “cooker hood” in the world. The ingenious STONELINE® Smell Well lid captures unpleasant cooking and roasting smells.
Professional technology, an award-winning design and a great price.
Retro trend: The designer glasses of the 1950s. Esthetic. Timeless. Simple.
Sophisticated design, well thought-out functionality and compactly space-saving. By Joseph Joseph.
Household scissors from the centre of French cutlery, Thiers. Made by Déglon.
Baguettes, fresh from the oven – just like in France. Crispy on the outside, fluffy on the inside.
