
Goodbye but not Farewell ...
As a result of the Brexit, Pro-Idee is temporarily closing its UK online shop (www.proidee.co.uk) until further notice. We apologise for the inconvenience. Everything you might want to know about the situation is to be found in the FAQs below. It will surely help you navigate through this change and answer the most frequent questions you might ask yourself regarding ordering, shipping, delivering and many other areas which are impacted by the closing of our online shop. As we remain committed to curating a unique selection of high quality products, we invite you to continue shopping in our German, French, Dutch, Austrian or Swiss online shop if you wish to have your order delivered to an address outside the UK. We thank you for the continuous support throughout the years and we hope to be able to reopen our UK online shop in the near future.
Why is it no longer possible to order from the UK?
Pro-Idee brings your orders in from the Continent. Due to the new import regulations in connection with Brexit, we are currently unable to make deliveries. We very much hope to be able to supply the UK market again shortly. Please visit our website from time to time for news.
What is the ultimate date for my order?
Unfortunately we do not accept any more orders for deliveries to the UK at the moment. Any possible backorder has been cancelled. Should you have made any payments, these have been refunded. For orders with delivery addresses outside the UK, please visit any of our other Pro-Idee websites: www.proidee.de, www.proidee.fr, www.proidee.nl, www.proidee.at or www.proidee.ch. We will be happy to accept and carry out your orders!
Will I still be able to get support from Pro-Idee customer service?
Our service team is here for you and will be happy to assist you with any queries. Please contact us by mail to info@proidee.co.uk or phone us on 0844 846 50 50 (Monday – Friday: from 09:00 a.m. to 05.00 p.m.).
How can I return my goods?
Your statutory right of withdrawal applies to all orders placed by 02 December 2020. For a hassle free processing of your returns please ship your goods to Pro-Idee,Woodview Road, Paignton, TQ4 7SR by 24 December 2020 at the latest.
What if my Pro-Idee product develops a fault within the guarantee period?
Our customer service is in place for you to help – even far into 2021. Please contact us by mail to info@proidee.co.uk or phone us on 0844 846 50 50 (Monday – Friday: from 09:00 a.m. to 05.00 p.m.).
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Silicone Waffle-Baking Pan, Set of 2 Pieces
Enjoy waffles without the wait. 6 delicious waffles at a time: straight from the oven.
Stainless Steel Butter Mill
Delicious butter straight from the fridge – can be spread in fine streaks right onto your bread.
Glass Vacuum Containers, Set of 4
Keep your food fresh up to 8 times longer. Freezer, oven and microwave proof and remain hygienic for life.
ZONE Denmark Washing up Organiser
Award-winning Danish design keeps the kitchen sink and work tops tidy and organised.
Microwave/Storage Containers CromoSteel™
Hygienic for life. 100% sealed. Extremely temperature-resistant, hard-wearing and versatile.
2-Chamber Biscuit Press
Two-tone shortbread biscuits with just one click. By Betty Bossi, Swiss specialist in cookware and bakeware.
2-in-1 Kitchen Cutlery
An ingeniously versatile, innovative variable tool from the young Australian think tank Dreamfarm.
Versace Etagère “La Scala del Palazzo”
Luxurious and extravagant: Gianni Versace’s iconic style on fine Rosenthal porcelain.
Damask Christmas Tablecloth
Festive, but not too loud. With an intricately woven edge and sparkling snowflakes.
Egguins Egg Holder
Inventive and practical: Egguins egg holder in cute penguin design. Boil up to 6 eggs in one go and serve.
Diamond Knife Grinder, 2-piece Set
Sharpen knives without practice: Professional, safe and fast.
Food Control Kitchen Scales
The intelligent kitchen scales: Knows the number of calories and nutritional values of 999 (!) different foods.
Gefu® Drinking Straw Dishwasher Basket
The first dishwasher rack specifically for sustainable drinking straws.
Salt Stone Chicken Grill or Barbecue Skewers
Deliciously browned all-over. Gently cooked from the inside. Exceptionally tasty and low-fat.
Double Pizza Stone
Bakes stone-oven pizza evenly heated and delicately crispy like no other, with juicy toppings.
2-in-1 Inverter Microwave MIG25 CERAMIC
Premium combination microwave with modern inverter technology, ceramic reflector base and grill. At a very good price.
ritter Cordless Hand Blender stilo⁷
Solid full-metal housing. Three speed levels. With battery for up to 20 minutes of continuous operation.
Graef Slicer Lafer Edition
Fully equipped to professional standards. Co-developed by celebrity chef Johann Lafer.
Spice Mill Paris Électrique
Made of solid beech wood with 3 layers of lacquer. With rechargeable battery.
WMF KÜCHENminis® Vario Kettle
The space-saving 1-litre kettle. Ideal for perfectly brewed tea.
Peugeot Electric Corkscrew
At the push of a button instead of a show of strength: The high-tech corkscrew from Peugeot.
Solis 5-in-1 Raclette Grill
Fun cooking for every palate: Raclette, table-top grill, mini wok, pizza and crêpe baker in one.
WMF Toaster With Glass Viewing Window LONO
Great design, great technology and a great price. Durable quality by WMF.
Cotton Food-Preserving Covers
Sustainable cotton covering, to replace plastic film or aluminium foil. Naturally. Saves resources. Always re-usable.
Betty Bossi Potato Grater
The potato grater with an economic rotating mechanism. By Betty Bossi, the Swiss specialist for cooking and baking.
Fibreglass Silicone Baking Tins
The high-tech material of professional baking tins – now also for use at home.
3D Motif Rolling Pin, normal size or junior size
Magically decorated biscuits and cakes – faster and easier than ever before.
Eurolux® Fish Rack
You won’t have the nuisance of flipping fish over. It doesn’t stick or break into pieces. Awarded the German Design Award 2020*.
Mason Cash kitchen utensils
Superior kitchen utensils: Each one a real all-rounder. By Mason Cash.
Berndes Alu Recycled Cookware
High-class cookware – 100% recycled material. With innovative quartz non-stick coating. For all types of hobs including induction.
Plate Warmer
Heats the centre of the plate and leaves the edges comfortable to handle. Holds up to 12 large pasta or dinner plates.
Oil and Vinegar Duo
Ingenious. Stylish design. Cleanly separated spouts. Innovative return flow system.
RÖMERTOPF® Hot and Cooling Plate
The “hot & cold Toni” is a roll warmer, coaster, ice pack, ... In original RÖMERTOPF® ceramic.
Stasher Bag
Stasher Bags, the reusable silicone food bags. Suitable for storing, transporting, freezing, cooking and even sous-vide cooking.
Böker Core Chief Knife Damascus
Centuries-old Damascus forging art with the high-tech steel of today. A masterpiece and an acquisition for life.
Novis Juicer, Electric Kettle or Toaster Iconic KTC1
Award-winning breakfast series in premium quality from Novis, Switzerland. Iconic design. Rock-solid processing. Technical perfection.
Reusable Coffee Capsule Set, 8 Pieces
Enjoy capsule coffee in an environmentally friendly way.
Joseph Joseph Multi-Grip Mandoline™
Slice more safely: Thanks to the multi-grip for vegetables and fruit of almost any size.
Salt or Pepper Mill or Jar X-Plosion®
Award-winning design. Superior grinding technology.
Design Cutlery Radford
Robert Welch’s design classic from 1984 – now in an updated edition.
Stock pot with strainer lid
Premium cookware with easy pour strainer in a multi award-winning design. At a very good price.