Goodbye but not Farewell ...
As a result of the Brexit, Pro-Idee is temporarily closing its UK online shop (www.proidee.co.uk) until further notice. We apologise for the inconvenience. Everything you might want to know about the situation is to be found in the FAQs below. It will surely help you navigate through this change and answer the most frequent questions you might ask yourself regarding ordering, shipping, delivering and many other areas which are impacted by the closing of our online shop. As we remain committed to curating a unique selection of high quality products, we invite you to continue shopping in our German, French, Dutch, Austrian or Swiss online shop if you wish to have your order delivered to an address outside the UK. We thank you for the continuous support throughout the years and we hope to be able to reopen our UK online shop in the near future.
Why is it no longer possible to order from the UK?
Pro-Idee brings your orders in from the Continent. Due to the new import regulations in connection with Brexit, we are currently unable to make deliveries. We very much hope to be able to supply the UK market again shortly. Please visit our website from time to time for news.
What is the ultimate date for my order?
Unfortunately we do not accept any more orders for deliveries to the UK at the moment. Any possible backorder has been cancelled. Should you have made any payments, these have been refunded. For orders with delivery addresses outside the UK, please visit any of our other Pro-Idee websites: www.proidee.de, www.proidee.fr, www.proidee.nl, www.proidee.at or www.proidee.ch. We will be happy to accept and carry out your orders!
Will I still be able to get support from Pro-Idee customer service?
Our service team is here for you and will be happy to assist you with any queries. Please contact us by mail to info@proidee.co.uk or phone us on 0844 846 50 50 (Monday – Friday: from 09:00 a.m. to 05.00 p.m.).
How can I return my goods?
Your statutory right of withdrawal applies to all orders placed by 02 December 2020. For a hassle free processing of your returns please ship your goods to Pro-Idee,Woodview Road, Paignton, TQ4 7SR by 24 December 2020 at the latest.
What if my Pro-Idee product develops a fault within the guarantee period?
Our customer service is in place for you to help – even far into 2021. Please contact us by mail to info@proidee.co.uk or phone us on 0844 846 50 50 (Monday – Friday: from 09:00 a.m. to 05.00 p.m.).
Special gifts and gifts ideas for …
Enjoy waffles without the wait. 6 delicious waffles at a time: straight from the oven.
Snuggle up in the softest throw blanket. Wonderfully light against the skin.
Hygienic for life. 100% sealed. Extremely temperature-resistant, hard-wearing and versatile.
Two-tone shortbread biscuits with just one click. By Betty Bossi, Swiss specialist in cookware and bakeware.
The hot-water bottle deluxe: With handmade cover made of the finest Huacaya alpaca fur.
The fascinating beauty of our solar system – handcrafted from solid, genuine gemstones.
An ingeniously versatile, innovative variable tool from the young Australian think tank Dreamfarm.
Stylish and conveniently to hand. By Decor Walther, supplier of high-quality bathroom accessories.
Your most comfy outdoor jacket: Completely weatherproof, yet made of all-natural fibres.
Fashion piece of art par excellence: Mohair knitted maxi-coat from couture knitwear label M Missoni.
Prada X North Sails: The waistcoat for the Americas’ Cup Auckland 2021.
Great design, great technology and a great price. Durable quality by WMF.
The high-tech material of professional baking tins – now also for use at home.
Sharpen knives without practice: Professional, safe and fast.
Aube Amoureuse by Aubade: Parisian lingerie for everyday wear.
Ingenious. Stylish design. Cleanly separated spouts. Innovative return flow system.
The versatile BOA shelf: Keeps guest towels and soaps handy or shows off wine bottles in a skilful way.
Superbly soft fleece envelops you with softness and warmth like a cocoon. Without slipping off.
An explosion of colour that cleverly combines stripes with squares. Always an exclusive eye-catcher.
Premium cookware with easy pour strainer in a multi award-winning design. At a very good price.
Much more practical (and beautiful): The citrus juicer with storage jar.
Much lighter and much airier than most leather jackets. And yet extremely hard-wearing.
Summer must-have headband: Wonderfully cool, light and crease resistant thanks to pure silk.
Convenient, economical and efficient. Enormous 2.5-litre (!) water reservoir.
Finest, white bathroom ceramics for your feathered guests. Elegant design by Eva Solo, Denmark.
Expands automatically to up to 3 times its original length when the tap is opened.
Ultra-compact slow juicer with extra-large filling opening for whole fruits.
A rare table linen with a sophisticad linen look and fully easy-care. And pleasingly affordable.
Animal print instead of plain and boring. Fleece gloves by Ixli, France.
A wonderfully personal gift: Luxurious micro string by Lucky Cheeks. Elaborately hand-made in Germany.
The knitted beanie effect is secured and cool. Easily visible in the dark, thanks to bright reflector fibres.
The first coffee bar for on the go. Grinds, filters, brews and serves. Without electricity.
Luxuriously soft bath mat with memory foam insert. Breathable and antimicrobial.
Extremely fine microfibre to smoothen and deep cleanse your skin.
The ideal combination of a classic, fine feather pillow and the pure scent of the mountains.
Ideal gift: Enchanting rag dolls that hold a soft flannel blanket.
Bright white teeth using the professionals’ method, comfortably at home.
