Goodbye but not Farewell ...
As a result of the Brexit, Pro-Idee is temporarily closing its UK online shop (www.proidee.co.uk) until further notice. We apologise for the inconvenience. Everything you might want to know about the situation is to be found in the FAQs below. It will surely help you navigate through this change and answer the most frequent questions you might ask yourself regarding ordering, shipping, delivering and many other areas which are impacted by the closing of our online shop. As we remain committed to curating a unique selection of high quality products, we invite you to continue shopping in our German, French, Dutch, Austrian or Swiss online shop if you wish to have your order delivered to an address outside the UK. We thank you for the continuous support throughout the years and we hope to be able to reopen our UK online shop in the near future.
Why is it no longer possible to order from the UK?
Pro-Idee brings your orders in from the Continent. Due to the new import regulations in connection with Brexit, we are currently unable to make deliveries. We very much hope to be able to supply the UK market again shortly. Please visit our website from time to time for news.
What is the ultimate date for my order?
Unfortunately we do not accept any more orders for deliveries to the UK at the moment. Any possible backorder has been cancelled. Should you have made any payments, these have been refunded. For orders with delivery addresses outside the UK, please visit any of our other Pro-Idee websites: www.proidee.de, www.proidee.fr, www.proidee.nl, www.proidee.at or www.proidee.ch. We will be happy to accept and carry out your orders!
Will I still be able to get support from Pro-Idee customer service?
Our service team is here for you and will be happy to assist you with any queries. Please contact us by mail to info@proidee.co.uk or phone us on 0844 846 50 50 (Monday – Friday: from 09:00 a.m. to 05.00 p.m.).
How can I return my goods?
Your statutory right of withdrawal applies to all orders placed by 02 December 2020. For a hassle free processing of your returns please ship your goods to Pro-Idee,Woodview Road, Paignton, TQ4 7SR by 24 December 2020 at the latest.
What if my Pro-Idee product develops a fault within the guarantee period?
Our customer service is in place for you to help – even far into 2021. Please contact us by mail to info@proidee.co.uk or phone us on 0844 846 50 50 (Monday – Friday: from 09:00 a.m. to 05.00 p.m.).
Gifts for Cosy Lovers
Snuggle up in the softest throw blanket. Wonderfully light against the skin.
Ideal gift: Enchanting rag dolls that hold a soft flannel blanket.
The ideal combination of a classic, fine feather pillow and the pure scent of the mountains.
The hot-water bottle deluxe: With handmade cover made of the finest Huacaya alpaca fur.
20.6 ounces pure cashmere. A gentle way to wind down after a hard day. By Johnstons. Limited edition.
Sustainability can be so soft and cuddly. The knitted blanket made of recycled PET bottles.
Composed with the expertise of the master soap makers and perfumers from Marseille and Grasse.
An explosion of colour that cleverly combines stripes with squares. Always an exclusive eye-catcher.
Your perfect flatmate: Comfortable, indestructible pointed stool in award-winning design. Handmade in Germany.
Much more elegant and comfortable: Washable bath pillow creates a soft spot for your head.
Once a pioneer of unconventional comfort, today an extremely elegant classic. Original by Cuero/Sweden.
A fascinating effect. And an atmospheric eye-catcher indoors and outdoors.
The unadulterated beauty of pure linen, handcrafted with ornamental iris print. By Frohstoff, Hamburg.
Elaborately crafted double-layered knit, with a subtle humorous touch.
An aura of luxury. A magnificent splendour of the finest origin. In elegant Rosenthal porcelain.
As cosy and lightweight as fleece - yet made of pure silk. A delight against your skin.
Fit for training. Classy for the spontaneous visit. Comfy on the couch. One suit. Very comfortable.
As light and as soft as a cashmere throw. As easy to care for as a hand towel.
The fascinating spectacle of real flames – safely behind glass.
A rare luxury indeed: Dreamy soft, thick socks made of 100% 2-ply cashmere. Treat your feet after a hard day.
The model for modern, stylish tea preparation for nearly 30 years.
A complete neck massage tailored to your needs. Without the need for a power outlet or cable.
Which dressing gown does the man wear who is famous for making the noblest morning gowns?
Silky soft with a luxurious thick pile and subtle colouring – yet surprisingly affordable.
The secret of success for cold feet: Slippers made from snugly soft, lightweight sheepskin.
Probably the most comfortable leisure suit you will ever own. By Curare Yogawear.
Pouf made of finger-thick cotton yarn – finished by hand in basket weave pattern.
For more support in slippers: The patented PillowStep™ footbed made of memory foam.
These bedsocks, with their 4.2 oz half down filling, guarantee instant warmth and comfort.
Cosy and pretty – hand-felted hot water bottle made from 100% Merino wool.
Lovely soft fleece and wonderfully warm: Ideal for either one person or to share.
Use as a neck cushion in bed, back warmer at your desk or foot warmer on the sofa – it’s extremely versatile.
Only precious cashmere is comparatively soft to the touch when worn.
Patterns too bright, solids too boring? Colour blocking is the right, stylish middle road.
