Goodbye but not Farewell ...
As a result of the Brexit, Pro-Idee is temporarily closing its UK online shop (www.proidee.co.uk) until further notice. We apologise for the inconvenience. Everything you might want to know about the situation is to be found in the FAQs below. It will surely help you navigate through this change and answer the most frequent questions you might ask yourself regarding ordering, shipping, delivering and many other areas which are impacted by the closing of our online shop. As we remain committed to curating a unique selection of high quality products, we invite you to continue shopping in our German, French, Dutch, Austrian or Swiss online shop if you wish to have your order delivered to an address outside the UK. We thank you for the continuous support throughout the years and we hope to be able to reopen our UK online shop in the near future.
Why is it no longer possible to order from the UK?
Pro-Idee brings your orders in from the Continent. Due to the new import regulations in connection with Brexit, we are currently unable to make deliveries. We very much hope to be able to supply the UK market again shortly. Please visit our website from time to time for news.
What is the ultimate date for my order?
Unfortunately we do not accept any more orders for deliveries to the UK at the moment. Any possible backorder has been cancelled. Should you have made any payments, these have been refunded. For orders with delivery addresses outside the UK, please visit any of our other Pro-Idee websites: www.proidee.de, www.proidee.fr, www.proidee.nl, www.proidee.at or www.proidee.ch. We will be happy to accept and carry out your orders!
Will I still be able to get support from Pro-Idee customer service?
Our service team is here for you and will be happy to assist you with any queries. Please contact us by mail to info@proidee.co.uk or phone us on 0844 846 50 50 (Monday – Friday: from 09:00 a.m. to 05.00 p.m.).
How can I return my goods?
Your statutory right of withdrawal applies to all orders placed by 02 December 2020. For a hassle free processing of your returns please ship your goods to Pro-Idee,Woodview Road, Paignton, TQ4 7SR by 24 December 2020 at the latest.
What if my Pro-Idee product develops a fault within the guarantee period?
Our customer service is in place for you to help – even far into 2021. Please contact us by mail to info@proidee.co.uk or phone us on 0844 846 50 50 (Monday – Friday: from 09:00 a.m. to 05.00 p.m.).
Gifts for wellness lovers
Extra-large mirror surface. Optimum illumination. Elegant, flat design. For perfect make-up at home and when travelling.
Bright white teeth using the professionals’ method, comfortably at home.
Luxury for your teeth: Optimum care and whitening – in a high-quality travel set.
Extremely fine microfibre to smoothen and deep cleanse your skin.
Softly padded, with 5-fold adjustable backrest and hardwearing textile cover.
Much more elegant and comfortable: Washable bath pillow creates a soft spot for your head.
This superior hair tool dries, brushes, straightens and styles in one step.
The sensational anti-ageing secret of Hollywood stars. Now available in your own home.
Finally a nail polish that dries in just 30 seconds. Base coat, colour and top coat in one.
The ideal combination of a classic, fine feather pillow and the pure scent of the mountains.
Twelve hand creams with the most precious essences from Provence, created in the perfume capital Grasse, France.
Pleasant kneading massage like from a masseur. At your desk, while travelling, in the shower, etc.
Sustainability can be so soft and cuddly. The knitted blanket made of recycled PET bottles.
Elegant, glare-free and ingeniously portable. Bright, directed light where and how you need it.
Composed with the expertise of the master soap makers and perfumers from Marseille and Grasse.
Percussion therapy: The secret to the success of many top US athletes – now available to everyone.
Therapy for stressed feet. Practical to keep beside you. You can even use it at your desk.
Made of Novalon™: ultra-light, thermo-active, anti-allergenic and latex-free.
Beautiful Italian design. And foldable: Perfect garden chair for terrace, garden, pool, ...
Your perfect flatmate: Comfortable, indestructible pointed stool in award-winning design. Handmade in Germany.
100,000 micro pulses per second lift eyebrows and stimulate blood circulation.
Once a pioneer of unconventional comfort, today an extremely elegant classic. Original by Cuero/Sweden.
The unadulterated beauty of pure linen, handcrafted with ornamental iris print. By Frohstoff, Hamburg.
Jewel of the Baltic Sea. Selected, natural ingredients cleanse, nurture and refresh the skin.
The ingenious Roxy Pocket Shaver: Hardly bigger than a lipstick. And the eyebrow razor in a discreet mascara design.
The elegant lace kimono from German nightwear and loungewear specialist Rösch.
Elegant acrylic design. Sturdy, 100% waterproof, comfortable ergonomic shape. For indoors & out.
Incredibly soft, absorbent and quick-drying – featuring an antibacterial finish.
Quite hard to find on a global scale – yet a traditional classic in Italy.
A soft towelling bathrobe, but it can be folded to a compact size and weighs only 740g (26.1 oz).
A complete neck massage tailored to your needs. Without the need for a power outlet or cable.
A bigger, more powerful hair dryer. In ultra-compact (travel) format.
As absorbent as towelling. But much finer and lighter. The bathrobe made from the fabric of hammam towels.
Relaxation for sore feet from high heels. US-patented socks to relax your toes.
Use as a neck cushion in bed, back warmer at your desk or foot warmer on the sofa – it’s extremely versatile.
Stays warm twice as long – and much safer. With ingenious salt pad, premium cover and safety lock.
As pampering as a luxurious milk bath. Handmade and 100% perfume free.
Heats from the hips right up to the neck and nestles perfectly around the shoulders.
