Pro-Idee

Goodbye but not Farewell ...

As a result of the Brexit, Pro-Idee is temporarily closing its UK online shop (www.proidee.co.uk) until further notice. We apologise for the inconvenience. Everything you might want to know about the situation is to be found in the FAQs below. It will surely help you navigate through this change and answer the most frequent questions you might ask yourself regarding ordering, shipping, delivering and many other areas which are impacted by the closing of our online shop. As we remain committed to curating a unique selection of high quality products, we invite you to continue shopping in our German, French, Dutch, Austrian or Swiss online shop if you wish to have your order delivered to an address outside the UK. We thank you for the continuous support throughout the years and we hope to be able to reopen our UK online shop in the near future.

Pro-Idee brings your orders in from the Continent. Due to the new import regulations in connection with Brexit, we are currently unable to make deliveries. We very much hope to be able to supply the UK market again shortly. Please visit our website from time to time for news.

Unfortunately we do not accept any more orders for deliveries to the UK at the moment. Any possible backorder has been cancelled. Should you have made any payments, these have been refunded. For orders with delivery addresses outside the UK, please visit any of our other Pro-Idee websites: www.proidee.de, www.proidee.fr, www.proidee.nl, www.proidee.at or www.proidee.ch. We will be happy to accept and carry out your orders!

Our service team is here for you and will be happy to assist you with any queries. Please contact us by mail to info@proidee.co.uk or phone us on 0844 846 50 50 (Monday – Friday: from 09:00 a.m. to 05.00 p.m.).

Your statutory right of withdrawal applies to all orders placed by 02 December 2020. For a hassle free processing of your returns please ship your goods to Pro-Idee,Woodview Road, Paignton, TQ4 7SR by 24 December 2020 at the latest.

Our customer service is in place for you to help – even far into 2021. Please contact us by mail to info@proidee.co.uk or phone us on 0844 846 50 50 (Monday – Friday: from 09:00 a.m. to 05.00 p.m.).

Every product tells a story

#1"Find ...

... what you were never looking for
... what you wouldn’t find anywhere else
... what you never want to miss."

Dieter Junghans, Co-Founder/CEO

Space miracles with exceptional effects.

Space miracles with exceptional effects.

#2IT IS ALL ABOUT EXCEPTIONS HERE ...

… Exceptions from the mass of ubiquitous products. We love everything that’s special, better and has often been forgotten. What’s new counts – and what’s unique. What remains unnoticed in the ever-increasing pursuit of maximised profits. And what helps us find the right items in the large pool of products.

#3OLD FASHIONED SERVICE

Our online shop does not list data feeds, but contains product descriptions with carefully selected wording. Our customer service team is made up of engaged people who respect your valuable time and not an automated choose-an-option telephone answering service.

Our credo has six words – and is not only repeated a million times over, but also proven thousands of times: Your satisfaction is all that matters.

#4

2.000 PRODUCTS. 2.000 STORIES.

To be precise: As of today, 03.03.2021, we currently have 2196 products which have been researched and are recommended by us. Find out about new products as we add them by reading our newsletters.

Bar & wine accessories

#5PRIVATELY OWNED. SINCE 1985.

We are a family-owned business and have been since long before the advent of the internet. We hold true to middle class values. We invest in long-term customer relationships. And we recognise and respect our social responsibility.

New: Express delivery

*For delivery on the next working day, order Monday to Friday before 16.00 or on Saturday before 11.00.
In some cases, max. 2 working days, depending on the postcode. This service costs £4,95 standard delivery + £5 express service.

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Order hotline

  • Monday – Saturday 8 a.m. – 10 p.m.
    Sunday 9 a.m. – 10 p.m.
  • calls will cost 7p per minute plus your telephone company's access charge

Questions and advice

  • Monday – Saturday 8 a.m. – 10 p.m.
    Sunday 9 a.m. – 10 p.m.

We will gladly reply to your request as soon as possible.

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