03.04.2020 - Our customer service is there for you as usual.
Please expect a delivery time of about 5 to 7 working days
We are working on delivering every order as quickly as possible and thank you for your understanding and continued support.
Here you will find further information.

Contact form

Have any questions relating to a specific offer or any helpful suggestions or ideas you wish to share with us? Then just send us an email. Our Pro-Idee online team is looking forward to hearing from you.

Helpful hint: If you are already a Pro-Idee customer, please use the login button to enter your email address and password. Press „continue“ and use the „contact form“ link to view your already completed contact form.

Fields marked by * are mandatory.

Personal data



back to top

Order hotline

  • Monday – Saturday 8 a.m. – 10 p.m.
    Sunday 9 a.m. – 10 p.m.
  • calls will cost 7p per minute plus your telephone company's access charge

Questions and advice

  • Monday – Saturday 8 a.m. – 10 p.m.
    Sunday 9 a.m. – 10 p.m.

We will gladly reply to your request as soon as possible.