Goodbye but not Farewell ...
As a result of the Brexit, Pro-Idee is temporarily closing its UK online shop (www.proidee.co.uk) until further notice. We apologise for the inconvenience. Everything you might want to know about the situation is to be found in the FAQs below. It will surely help you navigate through this change and answer the most frequent questions you might ask yourself regarding ordering, shipping, delivering and many other areas which are impacted by the closing of our online shop. As we remain committed to curating a unique selection of high quality products, we invite you to continue shopping in our German, French, Dutch, Austrian or Swiss online shop if you wish to have your order delivered to an address outside the UK. We thank you for the continuous support throughout the years and we hope to be able to reopen our UK online shop in the near future.
Why is it no longer possible to order from the UK?
Pro-Idee brings your orders in from the Continent. Due to the new import regulations in connection with Brexit, we are currently unable to make deliveries. We very much hope to be able to supply the UK market again shortly. Please visit our website from time to time for news.
What is the ultimate date for my order?
Unfortunately we do not accept any more orders for deliveries to the UK at the moment. Any possible backorder has been cancelled. Should you have made any payments, these have been refunded. For orders with delivery addresses outside the UK, please visit any of our other Pro-Idee websites: www.proidee.de, www.proidee.fr, www.proidee.nl, www.proidee.at or www.proidee.ch. We will be happy to accept and carry out your orders!
Will I still be able to get support from Pro-Idee customer service?
Our service team is here for you and will be happy to assist you with any queries. Please contact us by mail to info@proidee.co.uk or phone us on 0844 846 50 50 (Monday – Friday: from 09:00 a.m. to 05.00 p.m.).
How can I return my goods?
Your statutory right of withdrawal applies to all orders placed by 02 December 2020. For a hassle free processing of your returns please ship your goods to Pro-Idee,Woodview Road, Paignton, TQ4 7SR by 24 December 2020 at the latest.
What if my Pro-Idee product develops a fault within the guarantee period?
Our customer service is in place for you to help – even far into 2021. Please contact us by mail to info@proidee.co.uk or phone us on 0844 846 50 50 (Monday – Friday: from 09:00 a.m. to 05.00 p.m.).
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18-metre (59 ft) clothesline – just one metre (3 ft) when stored away.
Display. Contain. Store. Sort. Separate waste – and even sit comfortably.
Ingeniously versatile: UV-C box and stick in one. Eliminates bacteria and viruses. At home and while you’re out and about.
Waterproof boxes for the cellar, attic, garage, tent, caravan, boat etc.
Keep your food fresh up to 8 times longer. Freezer, oven and microwave proof and remain hygienic for life.
Latest generation of face mask: De-activates up to 99.9% of the SARS-CoV-2 viruses.*
Hygienic for life. 100% sealed. Extremely temperature-resistant, hard-wearing and versatile.
The ingenious Keykeepa: As compact, slim and practical as a pocket knife. Up to 12 (!) keys in the tiniest space.
Your smartphone: Wirelessly charged and disinfected at the same time.
Lighter. Quieter. With 90° articulated joint and integrated hand-held vacuum cleaner. At a very good price.
Heats the centre of the plate and leaves the edges comfortable to handle. Holds up to 12 large pasta or dinner plates.
Fits under almost every door. Elegant like a fine carpet, but tough on dust, mud and dirt.
Protect yourself from mites, germs and microbes in your bed.
Push don't pull. Lightweight with a huge capacity. With a separate "freezer compartment”.
Fancy design holds all issues: Space saving, organised, accessible. Now also in black.
Sustainable cotton covering, to replace plastic film or aluminium foil. Naturally. Saves resources. Always re-usable.
The “hot & cold Toni” is a roll warmer, coaster, ice pack, ... In original RÖMERTOPF® ceramic.
Stasher Bags, the reusable silicone food bags. Suitable for storing, transporting, freezing, cooking and even sous-vide cooking.
The first dishwasher rack specifically for sustainable drinking straws.
The latest generation of mini-torch. Smaller, lighter and even more powerful.
The latest generation of suitcase: Fingerprint sensor instead of combination lock. Best possible security against unauthorized opening.
Elegant, clean design. Well thought-out layout. By Joseph Joseph, London.
The battery-operated vacuum cleaner with 6x higher dirt extraction from gaps, joints and cracks.
Large volume, small footprint. Perfect for the kitchen and on the table.
The sustainable alternative to disposable foil and single-use packaging.
Much too lovely to hide. Shiny and elegant like a pretty accessory. With easy to use fastener.
Elegant eye-catcher. Comfortable additional seat. And 15 litres of hidden storage space.
Versatile. Easy to carry, space-saving to store. Indispensable around the home, garden, on holiday.
The ingenious ‘Twister’ Key Fob. Winner of the reddot Award 2007
Keeps umbrellas of all kinds within easy reach. With separate compartment for pocket umbrellas.
Eye-catcher on your desk: Blacky the Sheep magnetically attracts paper clips.
Slice more safely: Thanks to the multi-grip for vegetables and fruit of almost any size.
Elegant, slim and flat – even when fully packed. Also perfect for wearing under a jacket or blazer.
Cable-free LED light as and where you need it. Throughout the house at just the touch of a button.
