
Goodbye but not Farewell ...
As a result of the Brexit, Pro-Idee is temporarily closing its UK online shop (www.proidee.co.uk) until further notice. We apologise for the inconvenience. Everything you might want to know about the situation is to be found in the FAQs below. It will surely help you navigate through this change and answer the most frequent questions you might ask yourself regarding ordering, shipping, delivering and many other areas which are impacted by the closing of our online shop. As we remain committed to curating a unique selection of high quality products, we invite you to continue shopping in our German, French, Dutch, Austrian or Swiss online shop if you wish to have your order delivered to an address outside the UK. We thank you for the continuous support throughout the years and we hope to be able to reopen our UK online shop in the near future.
Why is it no longer possible to order from the UK?
Pro-Idee brings your orders in from the Continent. Due to the new import regulations in connection with Brexit, we are currently unable to make deliveries. We very much hope to be able to supply the UK market again shortly. Please visit our website from time to time for news.
What is the ultimate date for my order?
Unfortunately we do not accept any more orders for deliveries to the UK at the moment. Any possible backorder has been cancelled. Should you have made any payments, these have been refunded. For orders with delivery addresses outside the UK, please visit any of our other Pro-Idee websites: www.proidee.de, www.proidee.fr, www.proidee.nl, www.proidee.at or www.proidee.ch. We will be happy to accept and carry out your orders!
Will I still be able to get support from Pro-Idee customer service?
Our service team is here for you and will be happy to assist you with any queries. Please contact us by mail to info@proidee.co.uk or phone us on 0844 846 50 50 (Monday – Friday: from 09:00 a.m. to 05.00 p.m.).
How can I return my goods?
Your statutory right of withdrawal applies to all orders placed by 02 December 2020. For a hassle free processing of your returns please ship your goods to Pro-Idee,Woodview Road, Paignton, TQ4 7SR by 24 December 2020 at the latest.
What if my Pro-Idee product develops a fault within the guarantee period?
Our customer service is in place for you to help – even far into 2021. Please contact us by mail to info@proidee.co.uk or phone us on 0844 846 50 50 (Monday – Friday: from 09:00 a.m. to 05.00 p.m.).
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Folding Wall-mounted Rotary Clothes Dryer
18-metre (59 ft) clothesline – just one metre (3 ft) when stored away.
Storage Container/Recycling Bin
Display. Contain. Store. Sort. Separate waste – and even sit comfortably.
2-in-1 UV-C Sterilizer
Ingeniously versatile: UV-C box and stick in one. Eliminates bacteria and viruses. At home and while you’re out and about.
Hygiene-Vacuum Cleaner VFE-7000
Protect yourself from mites, germs and microbes in your bed.
Qi Charging and Disinfection Station
Your smartphone: Wirelessly charged and disinfected at the same time.
3-in-1 Livington Prime Battery-operated Vacuum Cleaner
Lighter. Quieter. With 90° articulated joint and integrated hand-held vacuum cleaner. At a very good price.
Flat Design Doormat
Fits under almost every door. Elegant like a fine carpet, but tough on dust, mud and dirt.
Gefu® Drinking Straw Dishwasher Basket
The first dishwasher rack specifically for sustainable drinking straws.
“Intelligent Waste” Waste Separation System
Elegant, clean design. Well thought-out layout. By Joseph Joseph, London.
Expandable Dish Drainer
The clever dish drainer never takes up unnecessary space.
Space-Saving Table-Top Waste Bin
Large volume, small footprint. Perfect for the kitchen and on the table.
2-in-1 Battery-operated Vacuum Cleaner QX8
The battery-operated vacuum cleaner with 6x higher dirt extraction from gaps, joints and cracks.
dri.pad Draining Mat
Holds cutting boards, drinking bottles, carafes, ... non-slip and tilt-resistant. And your work space stays dry.
Moulding and Corner Duster
Dust-free in no time. No strenuous stooping. No twisting or contorting. No ladder required.
Caso Shoe Shine Machine
Shoes as clean as if they were cleaned by hand every day. In seconds. At an affordable price.
Bamboo Universal Cloths, Set of 10
Weave structure + microfibre + bamboo = wipe, dry streak-free and polish with just one cloth.
Bioactive Pet Towel, Set of 3
A dry coat and clean paws in a jiffy. And no unpleasant smells.
Radiator Brush
Special, highly flexible brush – fits through radiator grilles even underneath windowsills.
Starlyf® Vacuum Cleaner Attachment
Finally remove dust from the most inaccessible corners - quickly and effortlessly.
Waste Bin With Compacting System
This ingenious waste bin saves up to 3 times as much space as others of the same size.
Happy Wipey Cleaning Cloth
Beats countless conventional microfibre cloths: Happy Wipey cleans more gently, more effectively.
Ultra-fine Microfibre Cloths, Set of 5
Perfect cleaning, kitchen and bath cloths.
Copper Sponge, Set of 3 or Copper Cloth, Set of 5
Sparkling clean without much effort – and without scratches or traces of abrasion. Naturally antibacterial.
Pet Hair Remover CarPet™
No animal hair can escape from the closely packed rubber nubs.
AEG battery powered hand vacuum cleaner HX6
The better vacuum cleaner: Runs up to 35 minutes (!).
mono Softmesh Cleaning Cloth
The new generation cleaning cloth: More thorough, durable and hygienic.
Bio-Active Dishwasher Pad
Looks after your dishes, your machine, the environment – and saves you money.
Fruit Fly Trap, 3-piece set
No more pesky fruit flies. Effective and environmentally friendly trap in decorative apple shape.
High-Tech Cleaning Cloths, Set of 5
More absorbent, a better grip, much softer and 100% lint-free.