Goodbye but not Farewell ...
As a result of the Brexit, Pro-Idee is temporarily closing its UK online shop (www.proidee.co.uk) until further notice. We apologise for the inconvenience. Everything you might want to know about the situation is to be found in the FAQs below. It will surely help you navigate through this change and answer the most frequent questions you might ask yourself regarding ordering, shipping, delivering and many other areas which are impacted by the closing of our online shop. As we remain committed to curating a unique selection of high quality products, we invite you to continue shopping in our German, French, Dutch, Austrian or Swiss online shop if you wish to have your order delivered to an address outside the UK. We thank you for the continuous support throughout the years and we hope to be able to reopen our UK online shop in the near future.
Why is it no longer possible to order from the UK?
Pro-Idee brings your orders in from the Continent. Due to the new import regulations in connection with Brexit, we are currently unable to make deliveries. We very much hope to be able to supply the UK market again shortly. Please visit our website from time to time for news.
What is the ultimate date for my order?
Unfortunately we do not accept any more orders for deliveries to the UK at the moment. Any possible backorder has been cancelled. Should you have made any payments, these have been refunded. For orders with delivery addresses outside the UK, please visit any of our other Pro-Idee websites: www.proidee.de, www.proidee.fr, www.proidee.nl, www.proidee.at or www.proidee.ch. We will be happy to accept and carry out your orders!
Will I still be able to get support from Pro-Idee customer service?
Our service team is here for you and will be happy to assist you with any queries. Please contact us by mail to info@proidee.co.uk or phone us on 0844 846 50 50 (Monday – Friday: from 09:00 a.m. to 05.00 p.m.).
How can I return my goods?
Your statutory right of withdrawal applies to all orders placed by 02 December 2020. For a hassle free processing of your returns please ship your goods to Pro-Idee,Woodview Road, Paignton, TQ4 7SR by 24 December 2020 at the latest.
What if my Pro-Idee product develops a fault within the guarantee period?
Our customer service is in place for you to help – even far into 2021. Please contact us by mail to info@proidee.co.uk or phone us on 0844 846 50 50 (Monday – Friday: from 09:00 a.m. to 05.00 p.m.).
Gifts for workaholics
The fascinating beauty of our solar system – handcrafted from solid, genuine gemstones.
Wonderful design, technology and function. Typical Pininfarina.
Your smartphone: Wirelessly charged and disinfected at the same time.
Get to sleep more easily. In a natural way – with calming light and sound compositions.
Eye-catcher on your desk: Blacky the Sheep magnetically attracts paper clips.
Grab up to 9 clothes hangars at once - easily with just one hand.
Runs up to 100 times longer than conventional automatic watches. For men and women.
Pleasant kneading massage like from a masseur. At your desk, while travelling, in the shower, etc.
The fountain pen that made American history. A legend of 19th and 20th century American politics and culture.
The better lunch box: Preserves salad & dressing, muesli & fruits, pasta & sauce, ... appetizingly separated.
A great place to store your pens & safely keep your mobile phone,reading glasses,etc. from getting scratched.
The ”pencil“ for life. It never needs to be sharpened and won’t wear down.
Timelessly elegant, simple design. Much more beautiful than plastic or cold metal.
5 selectable light modes for working, reading, relaxing. Can also be used wirelessly.
At first it seems made of paper – yet it’s actually very strong and sturdy.
The typical signature of Pininfarina. Exclusively for Pro-Idee customers.
All the innovative technologies of luxury manufacturer Visconti: Combined for the first time in a fountain pen.
Shimmering elegance, almost unbreakable and especially handy due to the rubber content. From Visconti.
Your most important devices always on hand - and in sight.
Now, without need for a mains cable: The 180° table lamp with 3 light temperatures, dimmer and timer.
