
Goodbye but not Farewell ...
As a result of the Brexit, Pro-Idee is temporarily closing its UK online shop (www.proidee.co.uk) until further notice. We apologise for the inconvenience. Everything you might want to know about the situation is to be found in the FAQs below. It will surely help you navigate through this change and answer the most frequent questions you might ask yourself regarding ordering, shipping, delivering and many other areas which are impacted by the closing of our online shop. As we remain committed to curating a unique selection of high quality products, we invite you to continue shopping in our German, French, Dutch, Austrian or Swiss online shop if you wish to have your order delivered to an address outside the UK. We thank you for the continuous support throughout the years and we hope to be able to reopen our UK online shop in the near future.
Why is it no longer possible to order from the UK?
Pro-Idee brings your orders in from the Continent. Due to the new import regulations in connection with Brexit, we are currently unable to make deliveries. We very much hope to be able to supply the UK market again shortly. Please visit our website from time to time for news.
What is the ultimate date for my order?
Unfortunately we do not accept any more orders for deliveries to the UK at the moment. Any possible backorder has been cancelled. Should you have made any payments, these have been refunded. For orders with delivery addresses outside the UK, please visit any of our other Pro-Idee websites: www.proidee.de, www.proidee.fr, www.proidee.nl, www.proidee.at or www.proidee.ch. We will be happy to accept and carry out your orders!
Will I still be able to get support from Pro-Idee customer service?
Our service team is here for you and will be happy to assist you with any queries. Please contact us by mail to info@proidee.co.uk or phone us on 0844 846 50 50 (Monday – Friday: from 09:00 a.m. to 05.00 p.m.).
How can I return my goods?
Your statutory right of withdrawal applies to all orders placed by 02 December 2020. For a hassle free processing of your returns please ship your goods to Pro-Idee,Woodview Road, Paignton, TQ4 7SR by 24 December 2020 at the latest.
What if my Pro-Idee product develops a fault within the guarantee period?
Our customer service is in place for you to help – even far into 2021. Please contact us by mail to info@proidee.co.uk or phone us on 0844 846 50 50 (Monday – Friday: from 09:00 a.m. to 05.00 p.m.).
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Delicious butter straight from the fridge – can be spread in fine streaks right onto your bread.
Luxurious and extravagant: Gianni Versace’s iconic style on fine Rosenthal porcelain.
Festive, but not too loud. With an intricately woven edge and sparkling snowflakes.
Inventive and practical: Egguins egg holder in cute penguin design. Boil up to 6 eggs in one go and serve.
The first dishwasher rack specifically for sustainable drinking straws.
Made of solid beech wood with 3 layers of lacquer. With rechargeable battery.
Heats the centre of the plate and leaves the edges comfortable to handle. Holds up to 12 large pasta or dinner plates.
The “hot & cold Toni” is a roll warmer, coaster, ice pack, ... In original RÖMERTOPF® ceramic.
Ingenious. Stylish design. Cleanly separated spouts. Innovative return flow system.
Much more practical (and beautiful): The citrus juicer with storage jar.
Retro trend: The designer glasses of the 1950s. Esthetic. Timeless. Simple.
A feast for the eyes: Radiantly beautiful, in bright Christmas colours.
Elegant stainless steel design with silicone flap that is gentle on surfaces.
Airy yet keeps crumbs inside. Made from exquisite oak with a lattice structure. The wooden lid is also a serving and cutting board.
Award-winning design. Superior grinding technology.
Robert Welch’s design classic from 1984 – now in an updated edition.
The better lunch box: Preserves salad & dressing, muesli & fruits, pasta & sauce, ... appetizingly separated.
Jam, honey, nougat cream, ... will finally be completely empty. Without scratching. No sticky fingers.
Character-matched glasses for optimal wine enjoyment.
High quality bonded leather: Waterproof, stain resistant and permanently beautiful.
Crunchy, healthy and delicious: Tender sprouts from your own kitchen garden.
The clever dish drainer never takes up unnecessary space.
Flexible platinum silicone tray makes gleaming ice pearls – easily and effortlessly.
Nothing slips or twists when being turned. And everything glides gently and cleanly from the skewer onto the plate.
Marks and seals open bottles of beer, soft drink, juice, ... Perfect for parties at home, with your club or in the garden.
The sharpness and edge retention of large Damascus knives.
Large volume, small footprint. Perfect for the kitchen and on the table.
Enjoy the full aroma of freshly ground spices – without large utensils on the table.
Majorca’s rare and precious “white gold” from the salt pans of Es Trenc.
A rare table linen with a sophisticad linen look and fully easy-care. And pleasingly affordable.
Wonderfully delicate and elegant. Nevertheless, extremely resistant to breakage.
Placemats with trendy floral motifs. Lastingly beautiful and robust, a friend for every day.
Made by hand for lasting beauty. Protects delicate non-stick coatings.