Goodbye but not Farewell ...
As a result of the Brexit, Pro-Idee is temporarily closing its UK online shop (www.proidee.co.uk) until further notice. We apologise for the inconvenience. Everything you might want to know about the situation is to be found in the FAQs below. It will surely help you navigate through this change and answer the most frequent questions you might ask yourself regarding ordering, shipping, delivering and many other areas which are impacted by the closing of our online shop. As we remain committed to curating a unique selection of high quality products, we invite you to continue shopping in our German, French, Dutch, Austrian or Swiss online shop if you wish to have your order delivered to an address outside the UK. We thank you for the continuous support throughout the years and we hope to be able to reopen our UK online shop in the near future.
Why is it no longer possible to order from the UK?
Pro-Idee brings your orders in from the Continent. Due to the new import regulations in connection with Brexit, we are currently unable to make deliveries. We very much hope to be able to supply the UK market again shortly. Please visit our website from time to time for news.
What is the ultimate date for my order?
Unfortunately we do not accept any more orders for deliveries to the UK at the moment. Any possible backorder has been cancelled. Should you have made any payments, these have been refunded. For orders with delivery addresses outside the UK, please visit any of our other Pro-Idee websites: www.proidee.de, www.proidee.fr, www.proidee.nl, www.proidee.at or www.proidee.ch. We will be happy to accept and carry out your orders!
Will I still be able to get support from Pro-Idee customer service?
Our service team is here for you and will be happy to assist you with any queries. Please contact us by mail to info@proidee.co.uk or phone us on 0844 846 50 50 (Monday – Friday: from 09:00 a.m. to 05.00 p.m.).
How can I return my goods?
Your statutory right of withdrawal applies to all orders placed by 02 December 2020. For a hassle free processing of your returns please ship your goods to Pro-Idee,Woodview Road, Paignton, TQ4 7SR by 24 December 2020 at the latest.
What if my Pro-Idee product develops a fault within the guarantee period?
Our customer service is in place for you to help – even far into 2021. Please contact us by mail to info@proidee.co.uk or phone us on 0844 846 50 50 (Monday – Friday: from 09:00 a.m. to 05.00 p.m.).
Grinding, Slicing and Grating
Filter
Colour
Delicious butter straight from the fridge – can be spread in fine streaks right onto your bread.
Made of solid beech wood with 3 layers of lacquer. With rechargeable battery.
The potato grater with an economic rotating mechanism. By Betty Bossi, the Swiss specialist for cooking and baking.
Award-winning design. Superior grinding technology.
Slice more safely: Thanks to the multi-grip for vegetables and fruit of almost any size.
3 specialists for almost every task. Blade sharpness and precision made in Japan.
Enjoy the full aroma of freshly ground spices – without large utensils on the table.
The energy-saving potato ricer: With a unique twisting mechanism. By Joseph Joseph.
All the advantages of a classic V-grater – yet can be stored in the smallest of spaces.
Exactly the right grind for cafetière, espresso maker, filter machine, Turkish mocha, ...
Solid cast iron crushes spices and herbs easily and precisely. Made from pure natural materials.
A huge eye-catcher made of solid beech wood. Triple-coated with piano lacquer.
Razor-sharp photochemically etched blades. Space-saving 5-in-1 functions.
Particularly handy and precise. Cuts gently rather than tearing.
The 3-in-1 tool: Peels, grates and slices ginger in an instant.
The winner among electrical pepper mill tests. With automatic sensor and LED light.
An arward winning pepper mill* from the English specialists Cole & Mason, est. 1919.
Produce precise discs, strips,dice & julienne strips. Quick & easy. Perfect for large quantities.
