Goodbye but not Farewell ...
As a result of the Brexit, Pro-Idee is temporarily closing its UK online shop (www.proidee.co.uk) until further notice. We apologise for the inconvenience. Everything you might want to know about the situation is to be found in the FAQs below. It will surely help you navigate through this change and answer the most frequent questions you might ask yourself regarding ordering, shipping, delivering and many other areas which are impacted by the closing of our online shop. As we remain committed to curating a unique selection of high quality products, we invite you to continue shopping in our German, French, Dutch, Austrian or Swiss online shop if you wish to have your order delivered to an address outside the UK. We thank you for the continuous support throughout the years and we hope to be able to reopen our UK online shop in the near future.
Why is it no longer possible to order from the UK?
Pro-Idee brings your orders in from the Continent. Due to the new import regulations in connection with Brexit, we are currently unable to make deliveries. We very much hope to be able to supply the UK market again shortly. Please visit our website from time to time for news.
What is the ultimate date for my order?
Unfortunately we do not accept any more orders for deliveries to the UK at the moment. Any possible backorder has been cancelled. Should you have made any payments, these have been refunded. For orders with delivery addresses outside the UK, please visit any of our other Pro-Idee websites: www.proidee.de, www.proidee.fr, www.proidee.nl, www.proidee.at or www.proidee.ch. We will be happy to accept and carry out your orders!
Will I still be able to get support from Pro-Idee customer service?
Our service team is here for you and will be happy to assist you with any queries. Please contact us by mail to info@proidee.co.uk or phone us on 0844 846 50 50 (Monday – Friday: from 09:00 a.m. to 05.00 p.m.).
How can I return my goods?
Your statutory right of withdrawal applies to all orders placed by 02 December 2020. For a hassle free processing of your returns please ship your goods to Pro-Idee,Woodview Road, Paignton, TQ4 7SR by 24 December 2020 at the latest.
What if my Pro-Idee product develops a fault within the guarantee period?
Our customer service is in place for you to help – even far into 2021. Please contact us by mail to info@proidee.co.uk or phone us on 0844 846 50 50 (Monday – Friday: from 09:00 a.m. to 05.00 p.m.).
Cooking Utensils
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An ingeniously versatile, innovative variable tool from the young Australian think tank Dreamfarm.
Almost indestructible. Also ideal for use with coated pots and pans.
Superior kitchen utensils: Each one a real all-rounder. By Mason Cash.
The high-tech material of professional baking tins – now also for use at home.
You won’t have the nuisance of flipping fish over. It doesn’t stick or break into pieces. Awarded the German Design Award 2020*.
Steaming vegetables has never been so easy and secured.
Elegant stainless steel design with silicone flap that is gentle on surfaces.
Award-winning garlic press: With extra large chamber and automatic scraper.
Made by hand for lasting beauty. Protects delicate non-stick coatings.
Powerful and much gentler on the surface. 100% hygienic and safe to handle.
Extra wide cooking tongs – even the most delicate foods can now be held securely.
Made of glass fibre reinforced nylon with flat silicone tip, flexible rim and cutting function.
Probably the most attractive, functional place to rest your spoons and other utensils. By Alessi.
