Goodbye but not Farewell ...
As a result of the Brexit, Pro-Idee is temporarily closing its UK online shop (www.proidee.co.uk) until further notice. We apologise for the inconvenience. Everything you might want to know about the situation is to be found in the FAQs below. It will surely help you navigate through this change and answer the most frequent questions you might ask yourself regarding ordering, shipping, delivering and many other areas which are impacted by the closing of our online shop. As we remain committed to curating a unique selection of high quality products, we invite you to continue shopping in our German, French, Dutch, Austrian or Swiss online shop if you wish to have your order delivered to an address outside the UK. We thank you for the continuous support throughout the years and we hope to be able to reopen our UK online shop in the near future.
Why is it no longer possible to order from the UK?
Pro-Idee brings your orders in from the Continent. Due to the new import regulations in connection with Brexit, we are currently unable to make deliveries. We very much hope to be able to supply the UK market again shortly. Please visit our website from time to time for news.
What is the ultimate date for my order?
Unfortunately we do not accept any more orders for deliveries to the UK at the moment. Any possible backorder has been cancelled. Should you have made any payments, these have been refunded. For orders with delivery addresses outside the UK, please visit any of our other Pro-Idee websites: www.proidee.de, www.proidee.fr, www.proidee.nl, www.proidee.at or www.proidee.ch. We will be happy to accept and carry out your orders!
Will I still be able to get support from Pro-Idee customer service?
Our service team is here for you and will be happy to assist you with any queries. Please contact us by mail to info@proidee.co.uk or phone us on 0844 846 50 50 (Monday – Friday: from 09:00 a.m. to 05.00 p.m.).
How can I return my goods?
Your statutory right of withdrawal applies to all orders placed by 02 December 2020. For a hassle free processing of your returns please ship your goods to Pro-Idee,Woodview Road, Paignton, TQ4 7SR by 24 December 2020 at the latest.
What if my Pro-Idee product develops a fault within the guarantee period?
Our customer service is in place for you to help – even far into 2021. Please contact us by mail to info@proidee.co.uk or phone us on 0844 846 50 50 (Monday – Friday: from 09:00 a.m. to 05.00 p.m.).
Filter
Colour
Keep your food fresh up to 8 times longer. Freezer, oven and microwave proof and remain hygienic for life.
An ingeniously versatile, innovative variable tool from the young Australian think tank Dreamfarm.
Inventive and practical: Egguins egg holder in cute penguin design. Boil up to 6 eggs in one go and serve.
High-class cookware – 100% recycled material. With innovative quartz non-stick coating. For all types of hobs including induction.
You won’t have the nuisance of flipping fish over. It doesn’t stick or break into pieces. Awarded the German Design Award 2020*.
Steaming vegetables has never been so easy and secured.
Makes all your favourite pans suitable for induction hobs and keeps your food warm at the table.
Probably the smallest “cooker hood” in the world. The ingenious STONELINE® Smell Well lid captures unpleasant cooking and roasting smells.
Versatile and beautiful: The single-handed pressure cooker in award-winning design.
Perfectly baked. Comes out without sticking. And can be served without transferring.
Made of highly conducting cast aluminium with ceramic reinforced DURIT Resist non-stick coating.
No more spatters of fat on clothes and stove. 1mm (0.04″) flat.
All-rounder for tasty, low-fat and low-calorie barbecuing, braising, stewing, roasting, etc.
World novelty: The first porcelain suitable for use on induction hobs. Professional quality from Eschenbach.
The cast iron classics of the pros. From WOLL, German professional manufacturer with over 40 years of experience.
Modern pressure cooker and classic 6-litre stainless steel pot in one.
Premium ceramic pan. Scratch resistant. Heat resistant up to 400°C.
Long-lasting professional quality by Gäns Stahlwaren (GSW). With Teflon™ coating.
Extreme heat tolerance. Practically indestructible. Unbeatable for crispy frying results.
Premium cookware made of die-cast aluminium with diamond coating and lids with air-tight seal.
Succulently roasted fish: Perfectly browned all over and served with style.
Brilliantly versatile. Perfect for round and angular pans of different sizes.
Virtually indestructible: The 5-layer hard-base coating with titanium and diamond particles. Non-stick.
Made of glass fibre reinforced nylon with flat silicone tip, flexible rim and cutting function.
Perfectly grilled chicken legs, without the hassle of turning or sticking.
Combines the outstanding heating qualities of copper with the speed and precision of modern induction hobs.
Multiple award winning premium cookware made of hand-cast aluminium with diamond seal and clever lid.
Premium fish frying pan – highly conductive hand cast aluminium with removable handle.
Now with aroma infuser. Makes your crispy poultry even juicier and more aromatic.
With scratch-proof coating. Heat-resistant up to 400°C and suitable for induction hobs.
The winner of our crêpe pan test. Made from highly conductive, hand-cast aluminium with non-stick coating.
