Goodbye but not Farewell ...
As a result of the Brexit, Pro-Idee is temporarily closing its UK online shop (www.proidee.co.uk) until further notice. We apologise for the inconvenience. Everything you might want to know about the situation is to be found in the FAQs below. It will surely help you navigate through this change and answer the most frequent questions you might ask yourself regarding ordering, shipping, delivering and many other areas which are impacted by the closing of our online shop. As we remain committed to curating a unique selection of high quality products, we invite you to continue shopping in our German, French, Dutch, Austrian or Swiss online shop if you wish to have your order delivered to an address outside the UK. We thank you for the continuous support throughout the years and we hope to be able to reopen our UK online shop in the near future.
Why is it no longer possible to order from the UK?
Pro-Idee brings your orders in from the Continent. Due to the new import regulations in connection with Brexit, we are currently unable to make deliveries. We very much hope to be able to supply the UK market again shortly. Please visit our website from time to time for news.
What is the ultimate date for my order?
Unfortunately we do not accept any more orders for deliveries to the UK at the moment. Any possible backorder has been cancelled. Should you have made any payments, these have been refunded. For orders with delivery addresses outside the UK, please visit any of our other Pro-Idee websites: www.proidee.de, www.proidee.fr, www.proidee.nl, www.proidee.at or www.proidee.ch. We will be happy to accept and carry out your orders!
Will I still be able to get support from Pro-Idee customer service?
Our service team is here for you and will be happy to assist you with any queries. Please contact us by mail to info@proidee.co.uk or phone us on 0844 846 50 50 (Monday – Friday: from 09:00 a.m. to 05.00 p.m.).
How can I return my goods?
Your statutory right of withdrawal applies to all orders placed by 02 December 2020. For a hassle free processing of your returns please ship your goods to Pro-Idee,Woodview Road, Paignton, TQ4 7SR by 24 December 2020 at the latest.
What if my Pro-Idee product develops a fault within the guarantee period?
Our customer service is in place for you to help – even far into 2021. Please contact us by mail to info@proidee.co.uk or phone us on 0844 846 50 50 (Monday – Friday: from 09:00 a.m. to 05.00 p.m.).
New - Pro-Idee Concept-Store
18-metre (59 ft) clothesline – just one metre (3 ft) when stored away.
Display. Contain. Store. Sort. Separate waste – and even sit comfortably.
Ingeniously versatile: UV-C box and stick in one. Eliminates bacteria and viruses. At home and while you’re out and about.
Waterproof boxes for the cellar, attic, garage, tent, caravan, boat etc.
Snuggle up in the softest throw blanket. Wonderfully light against the skin.
Highly effective 6-part filter technology creates up to 99% pure air. In an elegant design and at a great price.
Latest generation of face mask: De-activates up to 99.9% of the SARS-CoV-2 viruses.*
The ideal combination of a classic, fine feather pillow and the pure scent of the mountains.
Runs up to 100 times longer than conventional automatic watches. For men and women.
Ideal gift: Enchanting rag dolls that hold a soft flannel blanket.
The oak from old whisky barrels: Magnificent barrique for an exceptional men’s watch.
Bright white teeth using the professionals’ method, comfortably at home.
The Advent calendar with the legendary Porsche 911 Carrera RS. It will bring you closer to your dream car in 24 steps. In form of a 1:24 scale model. Officially licensed.
Can be combined in many ways due to high-quality components and is suitable for 24-hour use.
The hot-water bottle deluxe: With handmade cover made of the finest Huacaya alpaca fur.
Ideal for almost any neckline: Wire necklace made of 750 gold with diamonds. Separately available: Matching diamond ring.
Extra-large mirror surface. Optimum illumination. Elegant, flat design. For perfect make-up at home and when travelling.
Stylish. Powerful sound. Compact. Unlimited music enjoyment by sonoro, Germany.
A new look in the twinkle of an eye – simply by attaching the lavish pearl.
The fascinating beauty of our solar system – handcrafted from solid, genuine gemstones.
Elegant, authentic jewellery: Gleams like uncut diamonds – but much less expensive.
Luxury for your teeth: Optimum care and whitening – in a high-quality travel set.
Exquisite, modern design made of Tahiti cultured pearls, real gold, sterling silver and nylon.
The ingenious Keykeepa: As compact, slim and practical as a pocket knife. Up to 12 (!) keys in the tiniest space.
The intensive serum with turbo effect: Visible results in just 30 days. Made in Germany.
Pleasant kneading massage like from a masseur. At your desk, while travelling, in the shower, etc.
Your eyelashes end up perfectly shaped and with flawlessly applied mascara. No clumping and no smudging.
Luxurious and extravagant: Gianni Versace’s iconic style on fine Rosenthal porcelain.
The fountain pen that made American history. A legend of 19th and 20th century American politics and culture.
Stylish and conveniently to hand. By Decor Walther, supplier of high-quality bathroom accessories.
Festive, but not too loud. With an intricately woven edge and sparkling snowflakes.
Sustainability can be so soft and cuddly. The knitted blanket made of recycled PET bottles.
Elegant, glare-free and ingeniously portable. Bright, directed light where and how you need it.
Incense burner in the shape of a fir tree made of spruce wood: The most beautiful Christmas tradition in a clean-cut shape.
Practical resistance training for all parts of the body – with one handy device.
Composed with the expertise of the master soap makers and perfumers from Marseille and Grasse.
This superior hair tool dries, brushes, straightens and styles in one step.
Therapy for stressed feet. Practical to keep beside you. You can even use it at your desk.
A feast for the eyes: Radiantly beautiful, in bright Christmas colours.
One bag, three variable styles – perfect for countless occasions. Made of premium, soft leather.
Your smartphone: Wirelessly charged and disinfected at the same time.
America’s unbeatable air circulator – powerful, quiet and comfortable. Now with 99 (!) speed levels, timer and remote control.
