Goodbye but not Farewell ...
As a result of the Brexit, Pro-Idee is temporarily closing its UK online shop (www.proidee.co.uk) until further notice. We apologise for the inconvenience. Everything you might want to know about the situation is to be found in the FAQs below. It will surely help you navigate through this change and answer the most frequent questions you might ask yourself regarding ordering, shipping, delivering and many other areas which are impacted by the closing of our online shop. As we remain committed to curating a unique selection of high quality products, we invite you to continue shopping in our German, French, Dutch, Austrian or Swiss online shop if you wish to have your order delivered to an address outside the UK. We thank you for the continuous support throughout the years and we hope to be able to reopen our UK online shop in the near future.
Why is it no longer possible to order from the UK?
Pro-Idee brings your orders in from the Continent. Due to the new import regulations in connection with Brexit, we are currently unable to make deliveries. We very much hope to be able to supply the UK market again shortly. Please visit our website from time to time for news.
What is the ultimate date for my order?
Unfortunately we do not accept any more orders for deliveries to the UK at the moment. Any possible backorder has been cancelled. Should you have made any payments, these have been refunded. For orders with delivery addresses outside the UK, please visit any of our other Pro-Idee websites: www.proidee.de, www.proidee.fr, www.proidee.nl, www.proidee.at or www.proidee.ch. We will be happy to accept and carry out your orders!
Will I still be able to get support from Pro-Idee customer service?
Our service team is here for you and will be happy to assist you with any queries. Please contact us by mail to info@proidee.co.uk or phone us on 0844 846 50 50 (Monday – Friday: from 09:00 a.m. to 05.00 p.m.).
How can I return my goods?
Your statutory right of withdrawal applies to all orders placed by 02 December 2020. For a hassle free processing of your returns please ship your goods to Pro-Idee,Woodview Road, Paignton, TQ4 7SR by 24 December 2020 at the latest.
What if my Pro-Idee product develops a fault within the guarantee period?
Our customer service is in place for you to help – even far into 2021. Please contact us by mail to info@proidee.co.uk or phone us on 0844 846 50 50 (Monday – Friday: from 09:00 a.m. to 05.00 p.m.).
Safety, Organisation & Hygiene - Pro-Idee Concept-Store
Display. Contain. Store. Sort. Separate waste – and even sit comfortably.
Ingeniously versatile: UV-C box and stick in one. Eliminates bacteria and viruses. At home and while you’re out and about.
Waterproof boxes for the cellar, attic, garage, tent, caravan, boat etc.
Latest generation of face mask: De-activates up to 99.9% of the SARS-CoV-2 viruses.*
The ingenious Keykeepa: As compact, slim and practical as a pocket knife. Up to 12 (!) keys in the tiniest space.
Your smartphone: Wirelessly charged and disinfected at the same time.
Lighter. Quieter. With 90° articulated joint and integrated hand-held vacuum cleaner. At a very good price.
Traverses steps and obstacles almost by itself. Folds to a compact size for easy storage.
The new generation of bathroom scales. In addition to weighing, it can even measure a person’s size.
Instead of centre punches, drills and cordless screwdrivers just one condensed universal tool.
Ingenious: Pocket umbrella and shopping bag in one. Sustainably manufactured from recycled plastics.
The latest generation of suitcase: Fingerprint sensor instead of combination lock. Best possible security against unauthorized opening.
Elegant, slim and flat – even when fully packed. Also perfect for wearing under a jacket or blazer.
The latest generation of mini-torch. Smaller, lighter and even more powerful.
Keeps umbrellas of all kinds within easy reach. With separate compartment for pocket umbrellas.
Inflates airbeds, dinghies, swimming animals, ... Lights a barbecue and indoor fire. Removes air from vacuum garment bags.
Eye-catcher on your desk: Blacky the Sheep magnetically attracts paper clips.
Cable-free LED light as and where you need it. Throughout the house at just the touch of a button.
The new generation of child seats folds to the size of hand luggage in an instant.
The better garden waste bag: With solid bottom and pop-up function. Stable, extra strong and durable.
Expands automatically to up to 3 times its original length when the tap is opened.
Watering like the pros: The water irrigation bag with metered droplet delivery.
Always the right saw on hand: The 11-in-1 multi-saw for wood, metal, plastic, tile, glass, ...
Folded open and closed again using a single movement - to a flat 5cm (2″).
The battery-operated vacuum cleaner with 6x higher dirt extraction from gaps, joints and cracks.
Grab up to 9 clothes hangars at once - easily with just one hand.
Elegant, stable and portable. Ideal for the kitchen, bathroom, guest toilet.
The ingenious folding transport trolley with extendable loading area.
Smart, stylish, safe. With hands-free kit and Bluetooth remote.
