
Goodbye but not Farewell ...
As a result of the Brexit, Pro-Idee is temporarily closing its UK online shop (www.proidee.co.uk) until further notice. We apologise for the inconvenience. Everything you might want to know about the situation is to be found in the FAQs below. It will surely help you navigate through this change and answer the most frequent questions you might ask yourself regarding ordering, shipping, delivering and many other areas which are impacted by the closing of our online shop. As we remain committed to curating a unique selection of high quality products, we invite you to continue shopping in our German, French, Dutch, Austrian or Swiss online shop if you wish to have your order delivered to an address outside the UK. We thank you for the continuous support throughout the years and we hope to be able to reopen our UK online shop in the near future.
Why is it no longer possible to order from the UK?
Pro-Idee brings your orders in from the Continent. Due to the new import regulations in connection with Brexit, we are currently unable to make deliveries. We very much hope to be able to supply the UK market again shortly. Please visit our website from time to time for news.
What is the ultimate date for my order?
Unfortunately we do not accept any more orders for deliveries to the UK at the moment. Any possible backorder has been cancelled. Should you have made any payments, these have been refunded. For orders with delivery addresses outside the UK, please visit any of our other Pro-Idee websites: www.proidee.de, www.proidee.fr, www.proidee.nl, www.proidee.at or www.proidee.ch. We will be happy to accept and carry out your orders!
Will I still be able to get support from Pro-Idee customer service?
Our service team is here for you and will be happy to assist you with any queries. Please contact us by mail to info@proidee.co.uk or phone us on 0844 846 50 50 (Monday – Friday: from 09:00 a.m. to 05.00 p.m.).
How can I return my goods?
Your statutory right of withdrawal applies to all orders placed by 02 December 2020. For a hassle free processing of your returns please ship your goods to Pro-Idee,Woodview Road, Paignton, TQ4 7SR by 24 December 2020 at the latest.
What if my Pro-Idee product develops a fault within the guarantee period?
Our customer service is in place for you to help – even far into 2021. Please contact us by mail to info@proidee.co.uk or phone us on 0844 846 50 50 (Monday – Friday: from 09:00 a.m. to 05.00 p.m.).
Cosy Home - Pro-Idee Concept-Store
Snuggle up in the softest throw blanket. Wonderfully light against the skin.
Ideal gift: Enchanting rag dolls that hold a soft flannel blanket.
The hot-water bottle deluxe: With handmade cover made of the finest Huacaya alpaca fur.
Sustainability can be so soft and cuddly. The knitted blanket made of recycled PET bottles.
Incense burner in the shape of a fir tree made of spruce wood: The most beautiful Christmas tradition in a clean-cut shape.
Composed with the expertise of the master soap makers and perfumers from Marseille and Grasse.
An explosion of colour that cleverly combines stripes with squares. Always an exclusive eye-catcher.
Your perfect flatmate: Comfortable, indestructible pointed stool in award-winning design. Handmade in Germany.
Day and night in artistic photographic images. And quite tricky, with 500 pieces each.
Once a pioneer of unconventional comfort, today an extremely elegant classic. Original by Cuero/Sweden.
The perfect home bar: Everything ready to hand to mix your favourite drinks.
Made of robust powder-coated stainless steel. Convenient lightweight piece without a handle, ideal for small spaces.
A fascinating effect. And an atmospheric eye-catcher indoors and outdoors.
The unadulterated beauty of pure linen, handcrafted with ornamental iris print. By Frohstoff, Hamburg.
Perfect to combat tobacco smoke, kitchen odours, plastic fumes, etc.
Elaborately crafted double-layered knit, with a subtle humorous touch.
A rare table linen with a sophisticad linen look and fully easy-care. And pleasingly affordable.
Use as a neck cushion in bed, back warmer at your desk or foot warmer on the sofa – it’s extremely versatile.
These bedsocks, with their 4.2 oz half down filling, guarantee instant warmth and comfort.
Ingenious: The gimbal mounted lantern - quickly and cleanly extinguished in the blink of an eye.
Brilliant crystal glass in a classic cylinder shape. Base and edge luxuriously adorned with silver plating.
Unique work of art. The olive ash grain is as unique as a fingerprint.
Pouf made of finger-thick cotton yarn – finished by hand in basket weave pattern.
Modern, modular, multifunctional: Handmade coffee table made of woven plastic.
Moving flame plate allows the candlelight to dance naturally. For inside and outside.
As light and as soft as a cashmere throw. As easy to care for as a hand towel.
As cosy and lightweight as fleece - yet made of pure silk. A delight against your skin.
Design item, seat, adorable housemates: Life-sized sheep sculptures.
The fascinating spectacle of real flames – safely behind glass.
Lovely soft fleece and wonderfully warm: Ideal for either one person or to share.
Cosy and pretty – hand-felted hot water bottle made from 100% Merino wool.
Silky soft with a luxurious thick pile and subtle colouring – yet surprisingly affordable.
The maxi tealight insert creates the illusion of a real candle. For indoor and outdoor use.
Thanks to this stainless steel firewood trolley you’ll never have to haul heavy baskets again.
Only precious cashmere is comparatively soft to the touch when worn.