Goodbye but not Farewell ...
As a result of the Brexit, Pro-Idee is temporarily closing its UK online shop (www.proidee.co.uk) until further notice. We apologise for the inconvenience. Everything you might want to know about the situation is to be found in the FAQs below. It will surely help you navigate through this change and answer the most frequent questions you might ask yourself regarding ordering, shipping, delivering and many other areas which are impacted by the closing of our online shop. As we remain committed to curating a unique selection of high quality products, we invite you to continue shopping in our German, French, Dutch, Austrian or Swiss online shop if you wish to have your order delivered to an address outside the UK. We thank you for the continuous support throughout the years and we hope to be able to reopen our UK online shop in the near future.
Why is it no longer possible to order from the UK?
Pro-Idee brings your orders in from the Continent. Due to the new import regulations in connection with Brexit, we are currently unable to make deliveries. We very much hope to be able to supply the UK market again shortly. Please visit our website from time to time for news.
What is the ultimate date for my order?
Unfortunately we do not accept any more orders for deliveries to the UK at the moment. Any possible backorder has been cancelled. Should you have made any payments, these have been refunded. For orders with delivery addresses outside the UK, please visit any of our other Pro-Idee websites: www.proidee.de, www.proidee.fr, www.proidee.nl, www.proidee.at or www.proidee.ch. We will be happy to accept and carry out your orders!
Will I still be able to get support from Pro-Idee customer service?
Our service team is here for you and will be happy to assist you with any queries. Please contact us by mail to info@proidee.co.uk or phone us on 0844 846 50 50 (Monday – Friday: from 09:00 a.m. to 05.00 p.m.).
How can I return my goods?
Your statutory right of withdrawal applies to all orders placed by 02 December 2020. For a hassle free processing of your returns please ship your goods to Pro-Idee,Woodview Road, Paignton, TQ4 7SR by 24 December 2020 at the latest.
What if my Pro-Idee product develops a fault within the guarantee period?
Our customer service is in place for you to help – even far into 2021. Please contact us by mail to info@proidee.co.uk or phone us on 0844 846 50 50 (Monday – Friday: from 09:00 a.m. to 05.00 p.m.).
Cleaning Products - Pro-Idee Concept-Store
18-metre (59 ft) clothesline – just one metre (3 ft) when stored away.
Display. Contain. Store. Sort. Separate waste – and even sit comfortably.
Ingeniously versatile: UV-C box and stick in one. Eliminates bacteria and viruses. At home and while you’re out and about.
Your smartphone: Wirelessly charged and disinfected at the same time.
Lighter. Quieter. With 90° articulated joint and integrated hand-held vacuum cleaner. At a very good price.
Fits under almost every door. Elegant like a fine carpet, but tough on dust, mud and dirt.
Keeps umbrellas of all kinds within easy reach. With separate compartment for pocket umbrellas.
Elegant, clean design. Well thought-out layout. By Joseph Joseph, London.
The battery-operated vacuum cleaner with 6x higher dirt extraction from gaps, joints and cracks.
Dust-free in no time. No strenuous stooping. No twisting or contorting. No ladder required.
Weave structure + microfibre + bamboo = wipe, dry streak-free and polish with just one cloth.
Finally remove dust from the most inaccessible corners - quickly and effortlessly.
Protect yourself from mites, germs and microbes in your bed.
Perfect cleaning, kitchen and bath cloths.
The better vacuum cleaner: Runs up to 35 minutes (!).
The silicone toilet brush from the British designer Joseph Joseph.
Protects clothing, shoes, sportswear etc. from moisture and mould. No power socket needed.
Premium pond vacuum cleaner: Saves up to 30% in cleaning time and delivers up to 50% greater suction.
As pampering as a luxurious milk bath. Handmade and 100% perfume free.
Squeegee quickly and easily and aspirate at the same time.
Back-friendly sweeping, without bending down – thanks to the telescopic handle.
The perfect duster: Extendable and adjustable to 7 different positions.
It’s antibacterial, with each wash cycle, at any temperature. Long-lasting freshness.
Special, highly flexible brush – fits through radiator grilles even underneath windowsills.
More absorbent, a better grip, much softer and 100% lint-free.
50% more effective. Helps clean your floors faster.
Easily removes dirt from hard-to-reach areas. 3-piece set. Perfect indoors and out.
20 twirling microfibre strips quickly absorb all moisture – even in places where tea towels can’t reach.
Easy to use and environmentally friendly. No chemicals.
Silver Plater - adds silver while you polish.
V7 - the broom with electrostatically charged V-shaped bristles. The only thing it can't do is fly.
