Goodbye but not Farewell ...
As a result of the Brexit, Pro-Idee is temporarily closing its UK online shop (www.proidee.co.uk) until further notice. We apologise for the inconvenience. Everything you might want to know about the situation is to be found in the FAQs below. It will surely help you navigate through this change and answer the most frequent questions you might ask yourself regarding ordering, shipping, delivering and many other areas which are impacted by the closing of our online shop. As we remain committed to curating a unique selection of high quality products, we invite you to continue shopping in our German, French, Dutch, Austrian or Swiss online shop if you wish to have your order delivered to an address outside the UK. We thank you for the continuous support throughout the years and we hope to be able to reopen our UK online shop in the near future.
Why is it no longer possible to order from the UK?
Pro-Idee brings your orders in from the Continent. Due to the new import regulations in connection with Brexit, we are currently unable to make deliveries. We very much hope to be able to supply the UK market again shortly. Please visit our website from time to time for news.
What is the ultimate date for my order?
Unfortunately we do not accept any more orders for deliveries to the UK at the moment. Any possible backorder has been cancelled. Should you have made any payments, these have been refunded. For orders with delivery addresses outside the UK, please visit any of our other Pro-Idee websites: www.proidee.de, www.proidee.fr, www.proidee.nl, www.proidee.at or www.proidee.ch. We will be happy to accept and carry out your orders!
Will I still be able to get support from Pro-Idee customer service?
Our service team is here for you and will be happy to assist you with any queries. Please contact us by mail to info@proidee.co.uk or phone us on 0844 846 50 50 (Monday – Friday: from 09:00 a.m. to 05.00 p.m.).
How can I return my goods?
Your statutory right of withdrawal applies to all orders placed by 02 December 2020. For a hassle free processing of your returns please ship your goods to Pro-Idee,Woodview Road, Paignton, TQ4 7SR by 24 December 2020 at the latest.
What if my Pro-Idee product develops a fault within the guarantee period?
Our customer service is in place for you to help – even far into 2021. Please contact us by mail to info@proidee.co.uk or phone us on 0844 846 50 50 (Monday – Friday: from 09:00 a.m. to 05.00 p.m.).
The Advent calendar with the legendary Porsche 911 Carrera RS. It will bring you closer to your dream car in 24 steps. In form of a 1:24 scale model. Officially licensed.
The ingenious Keykeepa: As compact, slim and practical as a pocket knife. Up to 12 (!) keys in the tiniest space.
Safer, more convenient (and much more elegant): Navigation or mobile phone – away from the windscreen.
The new generation of child seats folds to the size of hand luggage in an instant.
Finally, a quick and easy way to clean the inside of your car’s windows.
Smart, stylish, safe. With hands-free kit and Bluetooth remote.
Folds up in seconds to hand luggage size. Popular item for children from 10 months to 3 years old.
Glare-free HD vision in the car. In any weather. All year round. In any light.
Finally better vision when driving at night. By Eagle Eyes®, USA.
Selectively filter noise instead of just blocking it out.
Especially soft and comfy to wear – no pressure.
100% germ-free, parasite and odour-free. With all-side protection for rear seat and boot.
The renaissance of a legendary automobile. Limited to just 500 copies.
Bicycle bell ball with 3 sounds to choose from. Award winning and theft-proof. Fits on any handlebar.
Protects clothing, shoes, sportswear etc. from moisture and mould. No power socket needed.
Just may be the humane answer to your problem. Easy to install. No power socket needed.
A great place to store your pens & safely keep your mobile phone,reading glasses,etc. from getting scratched.
Probably the smallest, strongest and most robust micro-torch in the world.
Bright light at any time – independent of cable, power and weather conditions.
No animal hair can escape from the closely packed rubber nubs.
The first microbiological odour eater with an instant effect.
The legendary classic in pocket size, with luminous LED headlights.
NASA technology: 100% UV protection. But still rich in contrast and high in definition.
Sanitary, safe, prevents drips and odours – just toss in the bin after use.
The latest in sunglass technology: Safer, more comfortable, lighter.
Insulates 3 times better than conventional cooling bags.
