
Goodbye but not Farewell ...
As a result of the Brexit, Pro-Idee is temporarily closing its UK online shop (www.proidee.co.uk) until further notice. We apologise for the inconvenience. Everything you might want to know about the situation is to be found in the FAQs below. It will surely help you navigate through this change and answer the most frequent questions you might ask yourself regarding ordering, shipping, delivering and many other areas which are impacted by the closing of our online shop. As we remain committed to curating a unique selection of high quality products, we invite you to continue shopping in our German, French, Dutch, Austrian or Swiss online shop if you wish to have your order delivered to an address outside the UK. We thank you for the continuous support throughout the years and we hope to be able to reopen our UK online shop in the near future.
Why is it no longer possible to order from the UK?
Pro-Idee brings your orders in from the Continent. Due to the new import regulations in connection with Brexit, we are currently unable to make deliveries. We very much hope to be able to supply the UK market again shortly. Please visit our website from time to time for news.
What is the ultimate date for my order?
Unfortunately we do not accept any more orders for deliveries to the UK at the moment. Any possible backorder has been cancelled. Should you have made any payments, these have been refunded. For orders with delivery addresses outside the UK, please visit any of our other Pro-Idee websites: www.proidee.de, www.proidee.fr, www.proidee.nl, www.proidee.at or www.proidee.ch. We will be happy to accept and carry out your orders!
Will I still be able to get support from Pro-Idee customer service?
Our service team is here for you and will be happy to assist you with any queries. Please contact us by mail to info@proidee.co.uk or phone us on 0844 846 50 50 (Monday – Friday: from 09:00 a.m. to 05.00 p.m.).
How can I return my goods?
Your statutory right of withdrawal applies to all orders placed by 02 December 2020. For a hassle free processing of your returns please ship your goods to Pro-Idee,Woodview Road, Paignton, TQ4 7SR by 24 December 2020 at the latest.
What if my Pro-Idee product develops a fault within the guarantee period?
Our customer service is in place for you to help – even far into 2021. Please contact us by mail to info@proidee.co.uk or phone us on 0844 846 50 50 (Monday – Friday: from 09:00 a.m. to 05.00 p.m.).
Foldable Cooling Box
Insulates 3 times better than conventional cooling bags.
- No more bothersome freezer packs.
- Outstanding 25kg/55 lbs loading capacity thanks to sturdy walls and joints (see chart).
- Certified* quality product from the supplier to professional catering and restaurant businesses.
- Gift service
- Secure shopping
Foldable Cooling Box
Insulates 3 times better than conventional cooling bags.
- No more bothersome freezer packs.
- Outstanding 25kg/55 lbs loading capacity thanks to sturdy walls and joints (see chart).
- Certified* quality product from the supplier to professional catering and restaurant businesses.
- Gift service
- Secure shopping
Insulates 3 times better than conventional cooling bags.
The insulated box used by the pros: Transports your frozen shopping for hours without thawing.
No more bothersome freezer packs.
Our comparison tests demonstrated that -18°C frozen pizzas are still frozen solid at -12°C after 2 1⁄2 hours (at 23°C ambient temperature) instead of being +3°C warm and thawed.
Outstanding 25kg/55 lbs loading capacity thanks to sturdy walls and joints (see chart).
Choose the 25 litre box for your daily grocery shopping or to keep cakes, salad, BBQ meat chilled… or use the 39 litre box for your weekly grocery shopping or to store drinks and beverages for your next garden party (holds up to 30 x 0.5 litre beverages).
Certified* quality product from the supplier to professional catering and restaurant businesses.
Made from sturdy EPP foam (expanded polypropylene). With notches for convenient transportation and a tightly closing lid. This foldable cooling box has already received several awards: The “iF Material Award” in 2009, and in 2011 the “reddot Design Award” and the gold “Design Prize Germany”.
*TÜV Rheinland LGA Products GmbH “tested quality” certificate No. 49 35 078 (for the 25 litre box)
Volume: 25 l, Measurements outer: 42 x 42 x 24cm (16 1⁄2" x 16 1⁄2" x 9 2⁄5") (W x D x H),
Measurements inner: 37 x 37 x 19cm (14 1⁄2" x 14 1⁄2" x 7 1⁄2") (W x D x H),
Measurements folded: 42 x 42 x 10.5cm (16 1⁄2" x 16 1⁄2" x 4 1⁄5"), weighs 500 g (1 lb).
Volume: 39 l, Measurements outer: 60 x 40 x 25cm (23 2⁄3" x 17 7⁄10" x 10") (W x D x H),
Measurements inner: 55 x 35 x 20cm (21 2⁄3" x 13 4⁄5" x 8") (W x D x H),
Measurements folded: 60 x 40 x 10cm (23 2/3" x 15 7⁄10" x 4"), weighs 1.100 g (2.5 lbs).
