
Goodbye but not Farewell ...
As a result of the Brexit, Pro-Idee is temporarily closing its UK online shop (www.proidee.co.uk) until further notice. We apologise for the inconvenience. Everything you might want to know about the situation is to be found in the FAQs below. It will surely help you navigate through this change and answer the most frequent questions you might ask yourself regarding ordering, shipping, delivering and many other areas which are impacted by the closing of our online shop. As we remain committed to curating a unique selection of high quality products, we invite you to continue shopping in our German, French, Dutch, Austrian or Swiss online shop if you wish to have your order delivered to an address outside the UK. We thank you for the continuous support throughout the years and we hope to be able to reopen our UK online shop in the near future.
Why is it no longer possible to order from the UK?
Pro-Idee brings your orders in from the Continent. Due to the new import regulations in connection with Brexit, we are currently unable to make deliveries. We very much hope to be able to supply the UK market again shortly. Please visit our website from time to time for news.
What is the ultimate date for my order?
Unfortunately we do not accept any more orders for deliveries to the UK at the moment. Any possible backorder has been cancelled. Should you have made any payments, these have been refunded. For orders with delivery addresses outside the UK, please visit any of our other Pro-Idee websites: www.proidee.de, www.proidee.fr, www.proidee.nl, www.proidee.at or www.proidee.ch. We will be happy to accept and carry out your orders!
Will I still be able to get support from Pro-Idee customer service?
Our service team is here for you and will be happy to assist you with any queries. Please contact us by mail to info@proidee.co.uk or phone us on 0844 846 50 50 (Monday – Friday: from 09:00 a.m. to 05.00 p.m.).
How can I return my goods?
Your statutory right of withdrawal applies to all orders placed by 02 December 2020. For a hassle free processing of your returns please ship your goods to Pro-Idee,Woodview Road, Paignton, TQ4 7SR by 24 December 2020 at the latest.
What if my Pro-Idee product develops a fault within the guarantee period?
Our customer service is in place for you to help – even far into 2021. Please contact us by mail to info@proidee.co.uk or phone us on 0844 846 50 50 (Monday – Friday: from 09:00 a.m. to 05.00 p.m.).
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Food Control Kitchen Scales
The intelligent kitchen scales: Knows the number of calories and nutritional values of 999 (!) different foods.
Reusable Coffee Capsule Set, 8 Pieces
Enjoy capsule coffee in an environmentally friendly way.
2-in-1 Inverter Microwave MIG25 CERAMIC
Premium combination microwave with modern inverter technology, ceramic reflector base and grill. At a very good price.
ritter Cordless Hand Blender stilo⁷
Solid full-metal housing. Three speed levels. With battery for up to 20 minutes of continuous operation.
Graef Slicer Lafer Edition
Fully equipped to professional standards. Co-developed by celebrity chef Johann Lafer.
WMF KÜCHENminis® Vario Kettle
The space-saving 1-litre kettle. Ideal for perfectly brewed tea.
Solis 5-in-1 Raclette Grill
Fun cooking for every palate: Raclette, table-top grill, mini wok, pizza and crêpe baker in one.
WMF Toaster With Glass Viewing Window LONO
Great design, great technology and a great price. Durable quality by WMF.
Novis Juicer, Electric Kettle or Toaster Iconic KTC1
Award-winning breakfast series in premium quality from Novis, Switzerland. Iconic design. Rock-solid processing. Technical perfection.
Citrus Juicer With Storage Jar
Much more practical (and beautiful): The citrus juicer with storage jar.
Portafilter Barista Advanced
Professional technology, an award-winning design and a great price.
Gastroback BBQ Advanced Control
With 6 pre-installed programmes and integrated core thermometer for perfectly grilled food.
Measuring cup/Digital scale
Now all you need is this brilliant measuring cup scale to weigh ingredients down to the gramme.
Caso Sous Vide Stick SV 1200 Smart
The test winner among sous vide sticks. Great functionality. Great accuracy. Great safety.
Solis 2-in-1 Combi Mixer
Ingenious combination: Hand mixer and hand blender in one. By Solis, Switzerland.
2 Litre Compressor Ice Cream Maker IceCreamer
The compressor run ice cream maker with the same cooling features as larger commercial appliances.
Graef Professional Slicer Master M 91
Rustproof, hard chrome-plated and hollow ground. Slides smoothly through hard and soft food.
Kitchen Music Centre Elite Line ICD2200SI
Your kitchen music centre: Stylish, exceptionally versatile and with a powerful sound.
Pour-Over Coffee Maker
Modern pour-over technology: For aromatic filter coffee as if made manually.
Double Grill Skewer with Scraper, Set of 2
Nothing slips or twists when being turned. And everything glides gently and cleanly from the skewer onto the plate.
Caso Hot Water Dispenser HW 660
Ready in 5 (!) seconds; For 1 cup or up to 2.7 litres of hot water.
Caso Hand Blender HB 2200 Pro
The high-performance technology of an expensive hand blender at an affordable price.
Ultrathin Kitchen Thermometer
Measures faster. Glides in with virtually no resistance. 1.2mm (0.0472″) thin.
Bistro Oven with Rotisserie
Perfect for frying, grilling, baking, toasting, defrosting, warming up.
Ritter fortis1 Food Slicer incl. meat knife/slicer
Everything you would expect from a good slicer. Economical. Maintenance-free.
Caso Coffee Maker Taste & Style
Everything you would expect from the perfect filter coffee maker. At a very good price.
Combi Raclette
Finally, a raclette grill large enough for parties of up to 12 people.
1.5 l “Filio” Teapot with Warmer
The model for modern, stylish tea preparation for nearly 30 years.
WMF LONO Waffle Maker Edition
Bake deliciously fresh waffles exactly as you like them. Without hot surfaces and without the risk of burning.
WMF KÜCHENminis® Popcorn Maker
For perfect and evenly golden-brown popcorn that everyone loves.
Hot Air Fryer Bistro Vital
Roasts, bakes, braises, dehydrates, grills, gratinates, toasts, heats up. Healthy, low-fat and low-calorie.
Caso Slow Juicer SJW 500
Ultra-compact slow juicer with extra-large filling opening for whole fruits.
Caso Barista Flavour Coffee Grinder
The perfect complement to your portafilter machine. And for aromatic fresh filter coffee.
Smart Grill™ Pro
Constantly measures the core temperature. Automatically adjusts grilling time and temperature. And advises you of the optimal resting period.
SteakChamp® 3c-black
For precisely grilled & fried steaks. Perfect for the grill, hob & oven. For pork, game, duck breast or fish.
Design Kettle with variable temperature setting
State-of-the-art stainless steel kettle with 7 temperature settings (instead of just 3-5).
Hand Vacuum Sealer Smart Turtle, 15-Piece Set
Vacuum sealing set – ingeniously fast and simple. Also for the freezer.
Yoghurt and Cream Cheese Maker JG 80
Homemade lump-free yoghurt and cream cheese with an even consistency.
Original Swiss Raclette Swing
Comfortably within reach for everyone: The swivelling classic Swiss raclette.