Goodbye but not Farewell ...
As a result of the Brexit, Pro-Idee is temporarily closing its UK online shop (www.proidee.co.uk) until further notice. We apologise for the inconvenience. Everything you might want to know about the situation is to be found in the FAQs below. It will surely help you navigate through this change and answer the most frequent questions you might ask yourself regarding ordering, shipping, delivering and many other areas which are impacted by the closing of our online shop. As we remain committed to curating a unique selection of high quality products, we invite you to continue shopping in our German, French, Dutch, Austrian or Swiss online shop if you wish to have your order delivered to an address outside the UK. We thank you for the continuous support throughout the years and we hope to be able to reopen our UK online shop in the near future.
Why is it no longer possible to order from the UK?
Pro-Idee brings your orders in from the Continent. Due to the new import regulations in connection with Brexit, we are currently unable to make deliveries. We very much hope to be able to supply the UK market again shortly. Please visit our website from time to time for news.
What is the ultimate date for my order?
Unfortunately we do not accept any more orders for deliveries to the UK at the moment. Any possible backorder has been cancelled. Should you have made any payments, these have been refunded. For orders with delivery addresses outside the UK, please visit any of our other Pro-Idee websites: www.proidee.de, www.proidee.fr, www.proidee.nl, www.proidee.at or www.proidee.ch. We will be happy to accept and carry out your orders!
Will I still be able to get support from Pro-Idee customer service?
Our service team is here for you and will be happy to assist you with any queries. Please contact us by mail to info@proidee.co.uk or phone us on 0844 846 50 50 (Monday – Friday: from 09:00 a.m. to 05.00 p.m.).
How can I return my goods?
Your statutory right of withdrawal applies to all orders placed by 02 December 2020. For a hassle free processing of your returns please ship your goods to Pro-Idee,Woodview Road, Paignton, TQ4 7SR by 24 December 2020 at the latest.
What if my Pro-Idee product develops a fault within the guarantee period?
Our customer service is in place for you to help – even far into 2021. Please contact us by mail to info@proidee.co.uk or phone us on 0844 846 50 50 (Monday – Friday: from 09:00 a.m. to 05.00 p.m.).
Glasses and carafes
Filter
Colour
Citrus Juicer With Storage Jar
Much more practical (and beautiful): The citrus juicer with storage jar.
Holmegaard Designer Glas STUB, Set of 4
Retro trend: The designer glasses of the 1950s. Esthetic. Timeless. Simple.
Wine Glasses Vision, Set of 2
Character-matched glasses for optimal wine enjoyment.
Silicone Bottle Caps, Set of 12
Marks and seals open bottles of beer, soft drink, juice, ... Perfect for parties at home, with your club or in the garden.
Wine Glasses Stem Zero, Set of 2
Wonderfully delicate and elegant. Nevertheless, extremely resistant to breakage.
Glass Straw, Set of 8
Straws made of borosilicate glass instead of plastic: Robust, easy-care, recyclable.
1.5 l “Filio” Teapot with Warmer
The model for modern, stylish tea preparation for nearly 30 years.
Spatula “Flip it”
Made of glass fibre reinforced nylon with flat silicone tip, flexible rim and cutting function.
Lyonnais Glasses, Set of 6
A stylish combination of historical glassware and contemporary design. by La Rochère, established 1475.
Charles Schumann bar collection
Classic designs from the finest Tritan® crystal. For a premium drinking experience.
Picardie Glass Tumblers, Set of 6
Timeless. Beautiful. Unbeatable: The classic French Picardie glass tumblers.
Steger Glass Magnum, 245mm high (9 2/3'')
Designed by professional sommelier Peter Steger.
Zalto Denk’Art Burgundy Glass, Bordeaux Glass or White Wine Glass
Extremely thin, brilliant, perfectly translucent. Shock-proof, dishwasher-safe and resistant to turbidity.
Goethe Water Tumblers, Set of 2 or Set of 6
Glass water tumblers from the private property of J. W. Goethe. True to the original.
