Goodbye but not Farewell ...
As a result of the Brexit, Pro-Idee is temporarily closing its UK online shop (www.proidee.co.uk) until further notice. We apologise for the inconvenience. Everything you might want to know about the situation is to be found in the FAQs below. It will surely help you navigate through this change and answer the most frequent questions you might ask yourself regarding ordering, shipping, delivering and many other areas which are impacted by the closing of our online shop. As we remain committed to curating a unique selection of high quality products, we invite you to continue shopping in our German, French, Dutch, Austrian or Swiss online shop if you wish to have your order delivered to an address outside the UK. We thank you for the continuous support throughout the years and we hope to be able to reopen our UK online shop in the near future.
Why is it no longer possible to order from the UK?
Pro-Idee brings your orders in from the Continent. Due to the new import regulations in connection with Brexit, we are currently unable to make deliveries. We very much hope to be able to supply the UK market again shortly. Please visit our website from time to time for news.
What is the ultimate date for my order?
Unfortunately we do not accept any more orders for deliveries to the UK at the moment. Any possible backorder has been cancelled. Should you have made any payments, these have been refunded. For orders with delivery addresses outside the UK, please visit any of our other Pro-Idee websites: www.proidee.de, www.proidee.fr, www.proidee.nl, www.proidee.at or www.proidee.ch. We will be happy to accept and carry out your orders!
Will I still be able to get support from Pro-Idee customer service?
Our service team is here for you and will be happy to assist you with any queries. Please contact us by mail to info@proidee.co.uk or phone us on 0844 846 50 50 (Monday – Friday: from 09:00 a.m. to 05.00 p.m.).
How can I return my goods?
Your statutory right of withdrawal applies to all orders placed by 02 December 2020. For a hassle free processing of your returns please ship your goods to Pro-Idee,Woodview Road, Paignton, TQ4 7SR by 24 December 2020 at the latest.
What if my Pro-Idee product develops a fault within the guarantee period?
Our customer service is in place for you to help – even far into 2021. Please contact us by mail to info@proidee.co.uk or phone us on 0844 846 50 50 (Monday – Friday: from 09:00 a.m. to 05.00 p.m.).
Women's Wellness Products
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Pleasant kneading massage like from a masseur. At your desk, while travelling, in the shower, etc.
Heats from the hips right up to the neck and nestles perfectly around the shoulders.
Composed with the expertise of the master soap makers and perfumers from Marseille and Grasse.
Light and collapsible. For use on the go and can be collapsed for storage. At a very sensible price.
Therapy for stressed feet. Practical to keep beside you. You can even use it at your desk.
Much more elegant and comfortable: Washable bath pillow creates a soft spot for your head.
100,000 micro pulses per second lift eyebrows and stimulate blood circulation.
Now even more comfortable. Ergonomically shaped from visco-elastic foam.
A complete neck massage tailored to your needs. Without the need for a power outlet or cable.
Stays warm twice as long – and much safer. With ingenious salt pad, premium cover and safety lock.
Cosy and pretty – hand-felted hot water bottle made from 100% Merino wool.
Relaxation for sore feet from high heels. US-patented socks to relax your toes.
Use as a neck cushion in bed, back warmer at your desk or foot warmer on the sofa – it’s extremely versatile.
The easy way to apply lotion to your back - after a bath, the sauna, at the beach, etc.
Extremely fine microfibre to smoothen and deep cleanse your skin.
Saves money. Environmentally friendly. Always ready to use.
Easily readable from a distance. Measures with absolute precision even on carpeted floors.
Quality that lasts generations: Beyond compare in design and weighing precision for 60 years.
