Goodbye but not Farewell ...
As a result of the Brexit, Pro-Idee is temporarily closing its UK online shop (www.proidee.co.uk) until further notice. We apologise for the inconvenience. Everything you might want to know about the situation is to be found in the FAQs below. It will surely help you navigate through this change and answer the most frequent questions you might ask yourself regarding ordering, shipping, delivering and many other areas which are impacted by the closing of our online shop. As we remain committed to curating a unique selection of high quality products, we invite you to continue shopping in our German, French, Dutch, Austrian or Swiss online shop if you wish to have your order delivered to an address outside the UK. We thank you for the continuous support throughout the years and we hope to be able to reopen our UK online shop in the near future.
Why is it no longer possible to order from the UK?
Pro-Idee brings your orders in from the Continent. Due to the new import regulations in connection with Brexit, we are currently unable to make deliveries. We very much hope to be able to supply the UK market again shortly. Please visit our website from time to time for news.
What is the ultimate date for my order?
Unfortunately we do not accept any more orders for deliveries to the UK at the moment. Any possible backorder has been cancelled. Should you have made any payments, these have been refunded. For orders with delivery addresses outside the UK, please visit any of our other Pro-Idee websites: www.proidee.de, www.proidee.fr, www.proidee.nl, www.proidee.at or www.proidee.ch. We will be happy to accept and carry out your orders!
Will I still be able to get support from Pro-Idee customer service?
Our service team is here for you and will be happy to assist you with any queries. Please contact us by mail to info@proidee.co.uk or phone us on 0844 846 50 50 (Monday – Friday: from 09:00 a.m. to 05.00 p.m.).
How can I return my goods?
Your statutory right of withdrawal applies to all orders placed by 02 December 2020. For a hassle free processing of your returns please ship your goods to Pro-Idee,Woodview Road, Paignton, TQ4 7SR by 24 December 2020 at the latest.
What if my Pro-Idee product develops a fault within the guarantee period?
Our customer service is in place for you to help – even far into 2021. Please contact us by mail to info@proidee.co.uk or phone us on 0844 846 50 50 (Monday – Friday: from 09:00 a.m. to 05.00 p.m.).
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Trendy. Casual. Versatile and timeless. The oversized cardigan from the young knit & it label ZOE ONA.
A proven success for more than 10 years. And it’s still a hot fashion trend.
High fashion with the feel of home wear: Denim look trouser suit by T-Jacket.
The distinctive poncho waistcoat made of pure virgin wool. By T-Jacket.
Runs up to 100 times longer than conventional automatic watches. For men and women.
Bright white teeth using the professionals’ method, comfortably at home.
Today a fashionable teddy bear coat, tomorrow a timeless lambskin classic. By Wunderfell.
Hoody, top with 3/4-length sleeves and jogging trousers in casual clean chic. By Cornelie Weiss, Düsseldorf.
Luxury made in Italy – at a surprisingly affordable price. By Chiara Fiorini.
Much better than pure synthetic fibre: Rare, silky-soft viscose fleece. Cuddly soft. Anti-static. Crease-free.
Extra-large mirror surface. Optimum illumination. Elegant, flat design. For perfect make-up at home and when travelling.
Wonderfully warm and yet never bulky. Timelessly clean-cut and yet unmistakably feminine.
A new look in the twinkle of an eye – simply by attaching the lavish pearl.
Elegant, authentic jewellery: Gleams like uncut diamonds – but much less expensive.
Pleasant kneading massage like from a masseur. At your desk, while travelling, in the shower, etc.
Mountaineers once made the glacier glasses a cult item. Now they’re making a comeback.
Knitted from merino wool into a subtly tailored style. With scalloped hem and vertical seams.
Made of delicate tulle jersey. Weighs only 176g (6.2 oz). By Fuzzi, Italy.
Perfectly tailored for the female figure: Feminine chinos in trendy check pattern. By Mason's.
On-trend peaked cap. Neck warmer. Mouth and nose protection. By Loevenich.
Fluffy and soft. Fashionably important. And traditionally handcrafted in Menorca.
Classic look, innovative material: This ultra-light handbag weighs only 215g (7.6 oz).
Trendy and classic x three: Classic poncho + classic pattern and colour mix. By TWINSET.
Rare combination: Certified organic cotton. Absorbent waffle piqué. By Taubert.
Stylishly up-to-date. And perfectly organised like a mobile office. By Cinque.
Made from rare Giza cotton – processed by German knitwear specialist, Seldom.
This underwear in silky soft Meryl® shapes and supports with an invisible shelf-bra.
Fashionably important: Crocheted socks. Just right: Those by stocking specialists von Jungfeld.
Initially just simple beach footwear – now acclaimed fashion stars.
Magnificent beadwork, traditionally made by hand. Each bag is unique.
Original Silver Jeans from Canada: Perfect fit. Distinctive style.
A wonderfully personal gift: Luxurious micro string by Lucky Cheeks. Elaborately hand-made in Germany.
Feminine shape. Chic winter colours. Extravagant material mix. The elegant dad sneakers by Karl Lagerfeld.
Always elegant. Ample capacity. Never too heavy. The XL tote bag with hidden trolley function.
Likely the most authentic ethno belt: Hand-knotted in conformity with the knot writing method of the Incas.
The exceptional, fashionable beret. Knitting along the edge with prominent ribbing. From Mayser.
Elegant wool look. Tailored cut. Modern design. Material suitable for everyday wear.
Heats from the hips right up to the neck and nestles perfectly around the shoulders.
A rare luxury made from camel hair. As soft as down. Wonderfully warm. Naturally coloured.
Fashionable summer shoes that cannot get any more comfortable, lightweight and airy.
Can be combined in many ways due to high-quality components and is suitable for 24-hour use.
Ideal for almost any neckline: Wire necklace made of 750 gold with diamonds. Separately available: Matching diamond ring.
