
Goodbye but not Farewell ...
As a result of the Brexit, Pro-Idee is temporarily closing its UK online shop (www.proidee.co.uk) until further notice. We apologise for the inconvenience. Everything you might want to know about the situation is to be found in the FAQs below. It will surely help you navigate through this change and answer the most frequent questions you might ask yourself regarding ordering, shipping, delivering and many other areas which are impacted by the closing of our online shop. As we remain committed to curating a unique selection of high quality products, we invite you to continue shopping in our German, French, Dutch, Austrian or Swiss online shop if you wish to have your order delivered to an address outside the UK. We thank you for the continuous support throughout the years and we hope to be able to reopen our UK online shop in the near future.
Why is it no longer possible to order from the UK?
Pro-Idee brings your orders in from the Continent. Due to the new import regulations in connection with Brexit, we are currently unable to make deliveries. We very much hope to be able to supply the UK market again shortly. Please visit our website from time to time for news.
What is the ultimate date for my order?
Unfortunately we do not accept any more orders for deliveries to the UK at the moment. Any possible backorder has been cancelled. Should you have made any payments, these have been refunded. For orders with delivery addresses outside the UK, please visit any of our other Pro-Idee websites: www.proidee.de, www.proidee.fr, www.proidee.nl, www.proidee.at or www.proidee.ch. We will be happy to accept and carry out your orders!
Will I still be able to get support from Pro-Idee customer service?
Our service team is here for you and will be happy to assist you with any queries. Please contact us by mail to info@proidee.co.uk or phone us on 0844 846 50 50 (Monday – Friday: from 09:00 a.m. to 05.00 p.m.).
How can I return my goods?
Your statutory right of withdrawal applies to all orders placed by 02 December 2020. For a hassle free processing of your returns please ship your goods to Pro-Idee,Woodview Road, Paignton, TQ4 7SR by 24 December 2020 at the latest.
What if my Pro-Idee product develops a fault within the guarantee period?
Our customer service is in place for you to help – even far into 2021. Please contact us by mail to info@proidee.co.uk or phone us on 0844 846 50 50 (Monday – Friday: from 09:00 a.m. to 05.00 p.m.).
Decorating
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Terrace Fireplace
A stylish fireplace. A cosy wood fire. And the favourite place to be on your terrace.
Champ Stool/Cooler
Elegant eye-catcher. Comfortable additional seat. And 15 litres of hidden storage space.
The Duck Duck Lamp™
Fascinating, battery-operated interplay of light. Great fun for both indoors or outdoors, the ultimate pond or pool accessory.
Paper Baskets
Basket trend 2020: Flexible basketry made of recycled paper. High quality, handmade, durable and sustainable.
Hanging Birdbath
Finest, white bathroom ceramics for your feathered guests. Elegant design by Eva Solo, Denmark.
Lantern Sea of Lights
A fascinating effect. And an atmospheric eye-catcher indoors and outdoors.
Linen Summer Blanket or Cushion
The unadulterated beauty of pure linen, handcrafted with ornamental iris print. By Frohstoff, Hamburg.
Recycled Stepping Stones, set of 4
Lighter than real stones. More durable than wood.
Granicium® Bumblebee Castle
A safe nesting place for useful pollinators. Made of weatherproof Granicium® ceramic.
CeraNatur® Wild Bee House
Nesting aid for endangered beneficial insects. Handmade in Germany.
Barlooon All-weather Lantern
These lanterns are a beautiful highlight that embellish your garden all year round.
Solar Light Little Sun
Highly efficient solar light. Small art object. And a meaningful social project.
Multi Design Bucket
Sophisticated, stylish vases: Robust lidded buckets in award-winning groove design.
Plant Stand
Abundant green, beautiful flowers and a rich harvest: Space-saving on five levels.
TWINKLE LED Outdoor Candles
Moving flame plate allows the candlelight to dance naturally. For inside and outside.
Gravity Candle Lantern
Ingenious: The gimbal mounted lantern - quickly and cleanly extinguished in the blink of an eye.
Fire/Plant Bowl
Decorative planter in the summer; an impressive fire bowl for autumn and winter.
Contour Animal Motifs
Naturalistic animal motifs made of finely lasered specialty steel. Now an eye-catcher in your garden.
Solar LED Light Stick or Pendants
Fine pearly lighting enchants your garden and terrace at night.
Solar Miracle Sparkler
A fascinating display of the finest lights – like giant miracle sparklers.
FireGlobe Fire Bowl
A traditional campfire – in modern, Danish design. Safe, beautiful and stable.
LED Light Chain in Canning Jar, Set of 3
“Fireflies” in a preserving jar softly light up the darkness.
Birdball Railing Bird Feeding Station
Ingenious plastic design: Just pop it in place and fill it up.
Birdbath Pelican
Exceptional garden decoration. And a perfect refuge for finches, tits & other birds.
Fire Bowl with Grill Function “Barrow”
Gorgeous firepit in wheelbarrow design. Made of sheet steel, oak and rustproof V2A stainless steel.
Decorative Tabletop Fireplace
The fascinating spectacle of real flames – safely behind glass.
Giant Wind Chime
Possibly the largest wind chime on the market. Certainly one of the finest in terms of contemporary design.
Granicium® Bird Bath with Stainless Steel Stand
Modern design. The 19.7" high stainless steel stand deters cats and other predators. UV and weather resistant.
Silver-Plated Lantern, incl. candle
Brilliant crystal glass in a classic cylinder shape. Base and edge luxuriously adorned with silver plating.
Soap Bubble Ball
Beautiful everlasting soap bubbles – made from iridescent glass. For use indoors and out.
Copper-Green Aluminium Grey Heron, 26.3'' or 35.4''
Practically life-size with a beautiful patina. An exquisite eye-catcher all year. In weatherproof aluminium.
Glittering Table Foil, 9-piece set
Protects your table from scratches and stains. Available in gold or silver colour to match any setting.
Swedish Garden Gnome
Swedish designer garden art to make you smile. Stone-look. Hand-finished & hand-painted.
Stainless Steel Wind Spinner
Superbly hand made. A focal point for your garden, terrace or balcony. Height adjustable.