Goodbye but not Farewell ...
As a result of the Brexit, Pro-Idee is temporarily closing its UK online shop (www.proidee.co.uk) until further notice. We apologise for the inconvenience. Everything you might want to know about the situation is to be found in the FAQs below. It will surely help you navigate through this change and answer the most frequent questions you might ask yourself regarding ordering, shipping, delivering and many other areas which are impacted by the closing of our online shop. As we remain committed to curating a unique selection of high quality products, we invite you to continue shopping in our German, French, Dutch, Austrian or Swiss online shop if you wish to have your order delivered to an address outside the UK. We thank you for the continuous support throughout the years and we hope to be able to reopen our UK online shop in the near future.
Why is it no longer possible to order from the UK?
Pro-Idee brings your orders in from the Continent. Due to the new import regulations in connection with Brexit, we are currently unable to make deliveries. We very much hope to be able to supply the UK market again shortly. Please visit our website from time to time for news.
What is the ultimate date for my order?
Unfortunately we do not accept any more orders for deliveries to the UK at the moment. Any possible backorder has been cancelled. Should you have made any payments, these have been refunded. For orders with delivery addresses outside the UK, please visit any of our other Pro-Idee websites: www.proidee.de, www.proidee.fr, www.proidee.nl, www.proidee.at or www.proidee.ch. We will be happy to accept and carry out your orders!
Will I still be able to get support from Pro-Idee customer service?
Our service team is here for you and will be happy to assist you with any queries. Please contact us by mail to info@proidee.co.uk or phone us on 0844 846 50 50 (Monday – Friday: from 09:00 a.m. to 05.00 p.m.).
How can I return my goods?
Your statutory right of withdrawal applies to all orders placed by 02 December 2020. For a hassle free processing of your returns please ship your goods to Pro-Idee,Woodview Road, Paignton, TQ4 7SR by 24 December 2020 at the latest.
What if my Pro-Idee product develops a fault within the guarantee period?
Our customer service is in place for you to help – even far into 2021. Please contact us by mail to info@proidee.co.uk or phone us on 0844 846 50 50 (Monday – Friday: from 09:00 a.m. to 05.00 p.m.).
Filter
Colour
A beautiful and magical light – in bang up-to-date tinted glass.
Display. Contain. Store. Sort. Separate waste – and even sit comfortably.
18-metre (59 ft) clothesline – just one metre (3 ft) when stored away.
Waterproof boxes for the cellar, attic, garage, tent, caravan, boat etc.
Snuggle up in the softest throw blanket. Wonderfully light against the skin.
Highly effective 6-part filter technology creates up to 99% pure air. In an elegant design and at a great price.
Latest generation of face mask: De-activates up to 99.9% of the SARS-CoV-2 viruses.*
Ideal gift: Enchanting rag dolls that hold a soft flannel blanket.
Bright white teeth using the professionals’ method, comfortably at home.
Stylish. Powerful sound. Compact. Unlimited music enjoyment by sonoro, Germany.
Extra-large mirror surface. Optimum illumination. Elegant, flat design. For perfect make-up at home and when travelling.
The fascinating beauty of our solar system – handcrafted from solid, genuine gemstones.
Luxury for your teeth: Optimum care and whitening – in a high-quality travel set.
Pleasant kneading massage like from a masseur. At your desk, while travelling, in the shower, etc.
The fountain pen that made American history. A legend of 19th and 20th century American politics and culture.
Luxurious and extravagant: Gianni Versace’s iconic style on fine Rosenthal porcelain.
Festive, but not too loud. With an intricately woven edge and sparkling snowflakes.
Stylish and conveniently to hand. By Decor Walther, supplier of high-quality bathroom accessories.
Renaissance of a classic: Transforms your seating/dining area into a wonderfully beautiful and comfortable space.
A stylish fireplace. A cosy wood fire. And the favourite place to be on your terrace.
Fancy design holds all issues: Space saving, organised, accessible. Now also in black.
Ingeniously versatile: UV-C box and stick in one. Eliminates bacteria and viruses. At home and while you’re out and about.
Keep your food fresh up to 8 times longer. Freezer, oven and microwave proof and remain hygienic for life.
The ideal combination of a classic, fine feather pillow and the pure scent of the mountains.
The hot-water bottle deluxe: With handmade cover made of the finest Huacaya alpaca fur.
The ingenious Keykeepa: As compact, slim and practical as a pocket knife. Up to 12 (!) keys in the tiniest space.
Elegant, glare-free and ingeniously portable. Bright, directed light where and how you need it.
Sustainability can be so soft and cuddly. The knitted blanket made of recycled PET bottles.
Composed with the expertise of the master soap makers and perfumers from Marseille and Grasse.
Incense burner in the shape of a fir tree made of spruce wood: The most beautiful Christmas tradition in a clean-cut shape.
Your smartphone: Wirelessly charged and disinfected at the same time.
Flowers of everlasting beauty. As an elegant bouquet as though tied by a florist.
This superior hair tool dries, brushes, straightens and styles in one step.
A feast for the eyes: Radiantly beautiful, in bright Christmas colours.
Stylish speaker for when you’re out and about. Amazingly rich sound and volume in pocket size. Wireless.
Hygienic and safe: Bacteria, viruses and germs won’t stand a chance. Perfect for both at home and on the go.
Wellness for four-legged friends: Cosy cushion bed with sheep’s wool and natural Swiss stone pine.
The new generation of bathroom scales. In addition to weighing, it can even measure a person’s size.
Fits under almost every door. Elegant like a fine carpet, but tough on dust, mud and dirt.
