Goodbye but not Farewell ...
As a result of the Brexit, Pro-Idee is temporarily closing its UK online shop (www.proidee.co.uk) until further notice. We apologise for the inconvenience. Everything you might want to know about the situation is to be found in the FAQs below. It will surely help you navigate through this change and answer the most frequent questions you might ask yourself regarding ordering, shipping, delivering and many other areas which are impacted by the closing of our online shop. As we remain committed to curating a unique selection of high quality products, we invite you to continue shopping in our German, French, Dutch, Austrian or Swiss online shop if you wish to have your order delivered to an address outside the UK. We thank you for the continuous support throughout the years and we hope to be able to reopen our UK online shop in the near future.
Why is it no longer possible to order from the UK?
Pro-Idee brings your orders in from the Continent. Due to the new import regulations in connection with Brexit, we are currently unable to make deliveries. We very much hope to be able to supply the UK market again shortly. Please visit our website from time to time for news.
What is the ultimate date for my order?
Unfortunately we do not accept any more orders for deliveries to the UK at the moment. Any possible backorder has been cancelled. Should you have made any payments, these have been refunded. For orders with delivery addresses outside the UK, please visit any of our other Pro-Idee websites: www.proidee.de, www.proidee.fr, www.proidee.nl, www.proidee.at or www.proidee.ch. We will be happy to accept and carry out your orders!
Will I still be able to get support from Pro-Idee customer service?
Our service team is here for you and will be happy to assist you with any queries. Please contact us by mail to info@proidee.co.uk or phone us on 0844 846 50 50 (Monday – Friday: from 09:00 a.m. to 05.00 p.m.).
How can I return my goods?
Your statutory right of withdrawal applies to all orders placed by 02 December 2020. For a hassle free processing of your returns please ship your goods to Pro-Idee,Woodview Road, Paignton, TQ4 7SR by 24 December 2020 at the latest.
What if my Pro-Idee product develops a fault within the guarantee period?
Our customer service is in place for you to help – even far into 2021. Please contact us by mail to info@proidee.co.uk or phone us on 0844 846 50 50 (Monday – Friday: from 09:00 a.m. to 05.00 p.m.).
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Stylish and conveniently to hand. By Decor Walther, supplier of high-quality bathroom accessories.
In one go the comfortable upholstery becomes a cosy armchair, stool or guest bed.
An explosion of colour that cleverly combines stripes with squares. Always an exclusive eye-catcher.
Your perfect flatmate: Comfortable, indestructible pointed stool in award-winning design. Handmade in Germany.
Once a pioneer of unconventional comfort, today an extremely elegant classic. Original by Cuero/Sweden.
The perfect home bar: Everything ready to hand to mix your favourite drinks.
Both a versatile basket and a comfortable, elegant stool. Made of beautiful bronzed aluminium. By Philippi.
Sleek, clean shape. Eternally beautiful, robust and easy to care for.
Pouf made of finger-thick cotton yarn – finished by hand in basket weave pattern.
Modern, modular, multifunctional: Handmade coffee table made of woven plastic.
Test winner* among children’s high chairs. Award-winning Scandinavian design.
Design item, seat, adorable housemates: Life-sized sheep sculptures.
Elegant. Organised. Mobile. Stores 5 pairs of shoes on the surface of just one pair.
Folding table made of fine birch wood. Stable, mobile, versatile. Hand made in Italy.
Stylish, comfortable and weatherproof – the perfect chair for indoors and outdoors.
In trendy copper. Handmade from hundreds of metallic beads. Each one unique.
Rotates 360°. Seamless height adjustment. With an ingenious leaf spring mechanism.
Smart organiser. Multi-level tray. And handy shelving with practical storage space.
The perfect side table: Elegant design for any occasion or decorating style.
Storage space as precious as your best wines: The rack made from 60 year old oak barrel staves.
8 hooks hold coats, jackets & much more in a space-saving design. Sturdy stainless steel.
Elegant acrylic design. Sturdy, 100% waterproof, comfortable ergonomic shape. For indoors & out.
