Goodbye but not Farewell ...
As a result of the Brexit, Pro-Idee is temporarily closing its UK online shop (www.proidee.co.uk) until further notice. We apologise for the inconvenience. Everything you might want to know about the situation is to be found in the FAQs below. It will surely help you navigate through this change and answer the most frequent questions you might ask yourself regarding ordering, shipping, delivering and many other areas which are impacted by the closing of our online shop. As we remain committed to curating a unique selection of high quality products, we invite you to continue shopping in our German, French, Dutch, Austrian or Swiss online shop if you wish to have your order delivered to an address outside the UK. We thank you for the continuous support throughout the years and we hope to be able to reopen our UK online shop in the near future.
Why is it no longer possible to order from the UK?
Pro-Idee brings your orders in from the Continent. Due to the new import regulations in connection with Brexit, we are currently unable to make deliveries. We very much hope to be able to supply the UK market again shortly. Please visit our website from time to time for news.
What is the ultimate date for my order?
Unfortunately we do not accept any more orders for deliveries to the UK at the moment. Any possible backorder has been cancelled. Should you have made any payments, these have been refunded. For orders with delivery addresses outside the UK, please visit any of our other Pro-Idee websites: www.proidee.de, www.proidee.fr, www.proidee.nl, www.proidee.at or www.proidee.ch. We will be happy to accept and carry out your orders!
Will I still be able to get support from Pro-Idee customer service?
Our service team is here for you and will be happy to assist you with any queries. Please contact us by mail to info@proidee.co.uk or phone us on 0844 846 50 50 (Monday – Friday: from 09:00 a.m. to 05.00 p.m.).
How can I return my goods?
Your statutory right of withdrawal applies to all orders placed by 02 December 2020. For a hassle free processing of your returns please ship your goods to Pro-Idee,Woodview Road, Paignton, TQ4 7SR by 24 December 2020 at the latest.
What if my Pro-Idee product develops a fault within the guarantee period?
Our customer service is in place for you to help – even far into 2021. Please contact us by mail to info@proidee.co.uk or phone us on 0844 846 50 50 (Monday – Friday: from 09:00 a.m. to 05.00 p.m.).
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Display. Contain. Store. Sort. Separate waste – and even sit comfortably.
Waterproof boxes for the cellar, attic, garage, tent, caravan, boat etc.
The fascinating beauty of our solar system – handcrafted from solid, genuine gemstones.
Stylish. Powerful sound. Compact. Unlimited music enjoyment by sonoro, Germany.
The fountain pen that made American history. A legend of 19th and 20th century American politics and culture.
Fancy design holds all issues: Space saving, organised, accessible. Now also in black.
Elegant, glare-free and ingeniously portable. Bright, directed light where and how you need it.
All the innovative technologies of luxury manufacturer Visconti: Combined for the first time in a fountain pen.
Shimmering elegance, almost unbreakable and especially handy due to the rubber content. From Visconti.
The typical signature of Pininfarina. Exclusively for Pro-Idee customers.
The ”pencil“ for life. It never needs to be sharpened and won’t wear down.
Incense burner in the shape of a fir tree made of spruce wood: The most beautiful Christmas tradition in a clean-cut shape.
Flowers of everlasting beauty. As an elegant bouquet as though tied by a florist.
Stylish speaker for when you’re out and about. Amazingly rich sound and volume in pocket size. Wireless.
Your smartphone: Wirelessly charged and disinfected at the same time.
Refreshing coolness through natural evaporation. Ingeniously energy-efficient and fast.
Fascinating, battery-operated interplay of light. Great fun for both indoors or outdoors, the ultimate pond or pool accessory.
An explosion of colour that cleverly combines stripes with squares. Always an exclusive eye-catcher.
Your perfect flatmate: Comfortable, indestructible pointed stool in award-winning design. Handmade in Germany.
Keeps umbrellas of all kinds within easy reach. With separate compartment for pocket umbrellas.
Eye-catcher on your desk: Blacky the Sheep magnetically attracts paper clips.
Day and night in artistic photographic images. And quite tricky, with 500 pieces each.
Finest ceramics from Denmark: The right vase for every bouquet, every season.
An enchanting eye-catcher on your sideboard, desk or shelf. From CoolSnowGlobes®, Vermont/USA.
Perfect to combat tobacco smoke, kitchen odours, plastic fumes, etc.
Lavish splendour of everlasting beauty in the most beautiful combination of colours of soft yellow and pink.
Who knows more about sitting properly than the woman who made thousands of bespoke seating solutions for people with disabilities.
Wonderful design, technology and function. Typical Pininfarina.
5 selectable light modes for working, reading, relaxing. Can also be used wirelessly.
Denmark’s iconic design made of fine porcelain – with a strikingly ribbed texture shaped by hand.
A contemporary piece of art or an artistic wall-mounted coat rack? Both!
Bang on-trend: Your personal gallery of pictures, objects, souvenirs, ...
Your most important devices always on hand - and in sight.
