
Goodbye but not Farewell ...
As a result of the Brexit, Pro-Idee is temporarily closing its UK online shop (www.proidee.co.uk) until further notice. We apologise for the inconvenience. Everything you might want to know about the situation is to be found in the FAQs below. It will surely help you navigate through this change and answer the most frequent questions you might ask yourself regarding ordering, shipping, delivering and many other areas which are impacted by the closing of our online shop. As we remain committed to curating a unique selection of high quality products, we invite you to continue shopping in our German, French, Dutch, Austrian or Swiss online shop if you wish to have your order delivered to an address outside the UK. We thank you for the continuous support throughout the years and we hope to be able to reopen our UK online shop in the near future.
Why is it no longer possible to order from the UK?
Pro-Idee brings your orders in from the Continent. Due to the new import regulations in connection with Brexit, we are currently unable to make deliveries. We very much hope to be able to supply the UK market again shortly. Please visit our website from time to time for news.
What is the ultimate date for my order?
Unfortunately we do not accept any more orders for deliveries to the UK at the moment. Any possible backorder has been cancelled. Should you have made any payments, these have been refunded. For orders with delivery addresses outside the UK, please visit any of our other Pro-Idee websites: www.proidee.de, www.proidee.fr, www.proidee.nl, www.proidee.at or www.proidee.ch. We will be happy to accept and carry out your orders!
Will I still be able to get support from Pro-Idee customer service?
Our service team is here for you and will be happy to assist you with any queries. Please contact us by mail to info@proidee.co.uk or phone us on 0844 846 50 50 (Monday – Friday: from 09:00 a.m. to 05.00 p.m.).
How can I return my goods?
Your statutory right of withdrawal applies to all orders placed by 02 December 2020. For a hassle free processing of your returns please ship your goods to Pro-Idee,Woodview Road, Paignton, TQ4 7SR by 24 December 2020 at the latest.
What if my Pro-Idee product develops a fault within the guarantee period?
Our customer service is in place for you to help – even far into 2021. Please contact us by mail to info@proidee.co.uk or phone us on 0844 846 50 50 (Monday – Friday: from 09:00 a.m. to 05.00 p.m.).
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Folding Stair Climbing Cart
Traverses steps and obstacles almost by itself. Folds to a compact size for easy storage.
The Duck Duck Lamp™
Fascinating, battery-operated interplay of light. Great fun for both indoors or outdoors, the ultimate pond or pool accessory.
Indoor/Outdoor Shell Chair “Mila”, Set of 2
Renaissance of a classic: Transforms your seating/dining area into a wonderfully beautiful and comfortable space.
Champ Stool/Cooler
Elegant eye-catcher. Comfortable additional seat. And 15 litres of hidden storage space.
Terrace Fireplace
A stylish fireplace. A cosy wood fire. And the favourite place to be on your terrace.
Fiam Folding Chair or Footstool
Beautiful Italian design. And foldable: Perfect garden chair for terrace, garden, pool, ...
Telic Recovery Sandals
Made of Novalon™: ultra-light, thermo-active, anti-allergenic and latex-free.
Paper Baskets
Basket trend 2020: Flexible basketry made of recycled paper. High quality, handmade, durable and sustainable.
Irrigation Aid, Set of 4
Convenient, economical and efficient. Enormous 2.5-litre (!) water reservoir.
Hanging Birdbath
Finest, white bathroom ceramics for your feathered guests. Elegant design by Eva Solo, Denmark.
Lantern Sea of Lights
A fascinating effect. And an atmospheric eye-catcher indoors and outdoors.
Recycled Stepping Stones, set of 4
Lighter than real stones. More durable than wood.
Linen Summer Blanket or Cushion
The unadulterated beauty of pure linen, handcrafted with ornamental iris print. By Frohstoff, Hamburg.
Garden Waste Bag
The better garden waste bag: With solid bottom and pop-up function. Stable, extra strong and durable.
Magic Hose
Expands automatically to up to 3 times its original length when the tap is opened.
Irrigation Bag
Watering like the pros: The water irrigation bag with metered droplet delivery.
Granicium® Bumblebee Castle
A safe nesting place for useful pollinators. Made of weatherproof Granicium® ceramic.
CeraNatur® Wild Bee House
Nesting aid for endangered beneficial insects. Handmade in Germany.
Barlooon All-weather Lantern
These lanterns are a beautiful highlight that embellish your garden all year round.
Solar Light Little Sun
Highly efficient solar light. Small art object. And a meaningful social project.
Fleece Throw/Blanket
Superbly soft fleece envelops you with softness and warmth like a cocoon. Without slipping off.
XXL Three-legged Sunbed
Extra high, extra long, extra wide. XXL aluminium three-legged sunbed for extra comfort.
Aluminium Stool
Both a versatile basket and a comfortable, elegant stool. Made of beautiful bronzed aluminium. By Philippi.
Seed Bomb Kit
These seed bombs will transform barren spaces into flower-filled meadows in 4 to 8 weeks.
Crevice Scraper with V-shaped Cutting Tip
Clean garden crevices in record time. With one movement, without bending and without scratch marks on the tiles.
Multi Design Bucket
Sophisticated, stylish vases: Robust lidded buckets in award-winning groove design.
Gravity Candle Lantern
Ingenious: The gimbal mounted lantern - quickly and cleanly extinguished in the blink of an eye.
Raised Bed Field Bindweed
Comfortable raised form: The raised bed triples the usable area. High-quality construction, made in Germany.
Plant Stand
Abundant green, beautiful flowers and a rich harvest: Space-saving on five levels.
Solar LED Light Stick or Pendants
Fine pearly lighting enchants your garden and terrace at night.
TWINKLE LED Outdoor Candles
Moving flame plate allows the candlelight to dance naturally. For inside and outside.
Contour Animal Motifs
Naturalistic animal motifs made of finely lasered specialty steel. Now an eye-catcher in your garden.