Goodbye but not Farewell ...
As a result of the Brexit, Pro-Idee is temporarily closing its UK online shop (www.proidee.co.uk) until further notice. We apologise for the inconvenience. Everything you might want to know about the situation is to be found in the FAQs below. It will surely help you navigate through this change and answer the most frequent questions you might ask yourself regarding ordering, shipping, delivering and many other areas which are impacted by the closing of our online shop. As we remain committed to curating a unique selection of high quality products, we invite you to continue shopping in our German, French, Dutch, Austrian or Swiss online shop if you wish to have your order delivered to an address outside the UK. We thank you for the continuous support throughout the years and we hope to be able to reopen our UK online shop in the near future.
Why is it no longer possible to order from the UK?
Pro-Idee brings your orders in from the Continent. Due to the new import regulations in connection with Brexit, we are currently unable to make deliveries. We very much hope to be able to supply the UK market again shortly. Please visit our website from time to time for news.
What is the ultimate date for my order?
Unfortunately we do not accept any more orders for deliveries to the UK at the moment. Any possible backorder has been cancelled. Should you have made any payments, these have been refunded. For orders with delivery addresses outside the UK, please visit any of our other Pro-Idee websites: www.proidee.de, www.proidee.fr, www.proidee.nl, www.proidee.at or www.proidee.ch. We will be happy to accept and carry out your orders!
Will I still be able to get support from Pro-Idee customer service?
Our service team is here for you and will be happy to assist you with any queries. Please contact us by mail to info@proidee.co.uk or phone us on 0844 846 50 50 (Monday – Friday: from 09:00 a.m. to 05.00 p.m.).
How can I return my goods?
Your statutory right of withdrawal applies to all orders placed by 02 December 2020. For a hassle free processing of your returns please ship your goods to Pro-Idee,Woodview Road, Paignton, TQ4 7SR by 24 December 2020 at the latest.
What if my Pro-Idee product develops a fault within the guarantee period?
Our customer service is in place for you to help – even far into 2021. Please contact us by mail to info@proidee.co.uk or phone us on 0844 846 50 50 (Monday – Friday: from 09:00 a.m. to 05.00 p.m.).
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Fluffy and soft. Fashionably important. And traditionally handcrafted in Menorca.
Initially just simple beach footwear – now acclaimed fashion stars.
Feminine shape. Chic winter colours. Extravagant material mix. The elegant dad sneakers by Karl Lagerfeld.
Fashionable summer shoes that cannot get any more comfortable, lightweight and airy.
Slim last. Trendy sneaker sole. Premium quality from Pajar® of Montreal/Canada.
A new feel-good climate thanks to fine yak’s wool: Slippers are rarely this soft, light and warm.
Made of the softest stretch leather. French shoe design made in Italy. By L’Autre Chose.
Warm and waterproof. And true to the original instead of only an imitation.
More elegant than ballerinas, more comfortable than heels: Ballerina pumps with block heel.
Classic derby style shoes with a fashionable appearance by Apple of Eden.
The hand-sewn made in Italy velvet slipper: Elegant. Comfortable. Yet so hard to find.
Men’s shoe classic Derby: Femininely interpreted and fashionably updated. From Apple of Eden.
Chunky sneakers by Karl Lagerfeld: More mature and stylish than most others.
Fashionable and sturdy – but surprisingly lightweight and functional. Hiking boots from Pànchic, Italy.
Stylish moisture protection for your favourite shoes. Made from transparent silicone. In a cool trainer look.
Original leguano® barefoot pleasure – now in trendy high-top sneakers. Handmade in Germany.
The summer shoe from Mexico: Original hand-woven Huarache. Airy, comfortable and stylish. By Cano.
The amazingly comfortable high-heeled travel shoes by Rockport®, USA.
As seen on the feet of Hollywood stars: The outdoor sandals by Teva®, USA.
With shock-absorbing high-tech sole and trendy reptile look. From Green Comfort, Denmark.
Contemporary shaft height and heel shape. Hip vintage look. From Ducanero®.
Made of Novalon™: ultra-light, thermo-active, anti-allergenic and latex-free.
Cult in the 90s – top trend again today: Bulky shape. Low cut shaft. Canvas.
Super comfortable. Super soft. And ultra light: The airily woven summer trainers from Satorisan, Spain.
As healthy and relaxing as walking barefoot – now in a sporty style.
“Hygge” for your feet: Fashionable wooden sandals with comfortable Flex sole and soft crossed straps.
Ballerina flats made of hemp: Fashionable, ecological, durable and vegan. Made in Italy by Risorse Future.
The elaborate knitted sneaker for the ethnic trend. Rare jacquard knitted art from Serbia. By Ivko.
A fashion rarity: The platform sandal with all-over braided leather. By Allan K., Antwerp.
Classier than all the trendy sandals with an orthopaedic look – but just as comfortable.
From beach to bar: The glamorous beach sandals by trendy label holster, Australia.
Ultralight sneakers made in Italy. Top quality. Trendy sole tread. Current shades. By Pànchic.
In 1970 the star of the tennis court. Today a fashion classic. The original Phoenix sneakers by Palladium.
Five times warmer than sheep’s wool: The thermal insole made from rare alpaca wool.
Iconic shape. Natural-coloured suede. Distinctive stitching. No frills. By Apple of Eden.
A rare find: Slippers made of wonderfully warm, pleasantly temperature-regulating alpaca wool.
The popular ankle boots – with an exceptionally chic and elegant look. By Ducanero.
Healthy and relaxing like walking barefoot. Handmade in Germany.
Chaaya sandals are more comfortable and more durable than other sandals in this trendy style.
Uzurii turns toe post sandals into glamorous footwear.
The on-trend shoe of the season – by a specialist with more than 40 years of expertise.
The shoe for life: One-piece design made of virtually indestructible Kevlar.
Classic white trainers: More interesting and airy than most in braided leather. By Allan K.
Very modern espadrille sandals – made by experts with 40 years of expertise. By Macarena®.
Chic. Highly flexible. Ultra lightweight. By Sole Runner®.
The exceptional among the current canvas trainers. Coarse structure. Original lacing. By Chaaya, Austria.
