Goodbye but not Farewell ...
As a result of the Brexit, Pro-Idee is temporarily closing its UK online shop (www.proidee.co.uk) until further notice. We apologise for the inconvenience. Everything you might want to know about the situation is to be found in the FAQs below. It will surely help you navigate through this change and answer the most frequent questions you might ask yourself regarding ordering, shipping, delivering and many other areas which are impacted by the closing of our online shop. As we remain committed to curating a unique selection of high quality products, we invite you to continue shopping in our German, French, Dutch, Austrian or Swiss online shop if you wish to have your order delivered to an address outside the UK. We thank you for the continuous support throughout the years and we hope to be able to reopen our UK online shop in the near future.
Why is it no longer possible to order from the UK?
Pro-Idee brings your orders in from the Continent. Due to the new import regulations in connection with Brexit, we are currently unable to make deliveries. We very much hope to be able to supply the UK market again shortly. Please visit our website from time to time for news.
What is the ultimate date for my order?
Unfortunately we do not accept any more orders for deliveries to the UK at the moment. Any possible backorder has been cancelled. Should you have made any payments, these have been refunded. For orders with delivery addresses outside the UK, please visit any of our other Pro-Idee websites: www.proidee.de, www.proidee.fr, www.proidee.nl, www.proidee.at or www.proidee.ch. We will be happy to accept and carry out your orders!
Will I still be able to get support from Pro-Idee customer service?
Our service team is here for you and will be happy to assist you with any queries. Please contact us by mail to info@proidee.co.uk or phone us on 0844 846 50 50 (Monday – Friday: from 09:00 a.m. to 05.00 p.m.).
How can I return my goods?
Your statutory right of withdrawal applies to all orders placed by 02 December 2020. For a hassle free processing of your returns please ship your goods to Pro-Idee,Woodview Road, Paignton, TQ4 7SR by 24 December 2020 at the latest.
What if my Pro-Idee product develops a fault within the guarantee period?
Our customer service is in place for you to help – even far into 2021. Please contact us by mail to info@proidee.co.uk or phone us on 0844 846 50 50 (Monday – Friday: from 09:00 a.m. to 05.00 p.m.).
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Colour
Hoody, top with 3/4-length sleeves and jogging trousers in casual clean chic. By Cornelie Weiss, Düsseldorf.
Much better than pure synthetic fibre: Rare, silky-soft viscose fleece. Cuddly soft. Anti-static. Crease-free.
A wonderfully comfortable, trendy smart look and pleasantly affordable. The loungewear suit from HFor.
Cable knit. Chenille. Statement sleeves. Floral print. Fashionable cut. By TWINSET.
Comfortable enough for yoga, tai chi and the sofa. Chic enough for the fanciest spas and studios.
Finished with cashmere and silk. Stylish cut. And much more feminine than normal.
A wonderfully comfortable, trendy smart look and pleasantly affordable.
Comfortable towelling bathrobe? Or a fashionable designer piece? Both. By Kenzo/Paris.
As comfortable as a leisure suit, but much more attractive. The sweatshirt dress made of ultralight jersey.
No more accidental falling open: The slip-proof sauna sarong and kilt with three fasteners.
Probably the most comfortable leisure suit you will ever own. By Curare Yogawear.
Patterns too bright, solids too boring? Colour blocking is the right, stylish middle road.
As absorbent as towelling. But much finer and lighter. The bathrobe made from the fabric of hammam towels.
A soft towelling bathrobe, but it can be folded to a compact size and weighs only 740g (26.1 oz).
Brilliant coloured microfibre suede on the outside and absorbent towelling on the inside.
A real hit in five ways: Lightweight, airy, versatile, on-trend and affordable.
Comfortable enough for yoga, tai chi and the sofa. Chic enough for the fanciest spas and studios.
The elegant lace kimono from German nightwear and loungewear specialist Rösch.
As easy-going as loungewear. But with a lot more charm. The no-nonsense terry dress.
Probably the most comfortable leisure suit you will ever own. By Curare Yogawear.
