Goodbye but not Farewell ...
As a result of the Brexit, Pro-Idee is temporarily closing its UK online shop (www.proidee.co.uk) until further notice. We apologise for the inconvenience. Everything you might want to know about the situation is to be found in the FAQs below. It will surely help you navigate through this change and answer the most frequent questions you might ask yourself regarding ordering, shipping, delivering and many other areas which are impacted by the closing of our online shop. As we remain committed to curating a unique selection of high quality products, we invite you to continue shopping in our German, French, Dutch, Austrian or Swiss online shop if you wish to have your order delivered to an address outside the UK. We thank you for the continuous support throughout the years and we hope to be able to reopen our UK online shop in the near future.
Why is it no longer possible to order from the UK?
Pro-Idee brings your orders in from the Continent. Due to the new import regulations in connection with Brexit, we are currently unable to make deliveries. We very much hope to be able to supply the UK market again shortly. Please visit our website from time to time for news.
What is the ultimate date for my order?
Unfortunately we do not accept any more orders for deliveries to the UK at the moment. Any possible backorder has been cancelled. Should you have made any payments, these have been refunded. For orders with delivery addresses outside the UK, please visit any of our other Pro-Idee websites: www.proidee.de, www.proidee.fr, www.proidee.nl, www.proidee.at or www.proidee.ch. We will be happy to accept and carry out your orders!
Will I still be able to get support from Pro-Idee customer service?
Our service team is here for you and will be happy to assist you with any queries. Please contact us by mail to info@proidee.co.uk or phone us on 0844 846 50 50 (Monday – Friday: from 09:00 a.m. to 05.00 p.m.).
How can I return my goods?
Your statutory right of withdrawal applies to all orders placed by 02 December 2020. For a hassle free processing of your returns please ship your goods to Pro-Idee,Woodview Road, Paignton, TQ4 7SR by 24 December 2020 at the latest.
What if my Pro-Idee product develops a fault within the guarantee period?
Our customer service is in place for you to help – even far into 2021. Please contact us by mail to info@proidee.co.uk or phone us on 0844 846 50 50 (Monday – Friday: from 09:00 a.m. to 05.00 p.m.).
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Wonderfully warm and yet never bulky. Timelessly clean-cut and yet unmistakably feminine.
Made of delicate tulle jersey. Weighs only 176g (6.2 oz). By Fuzzi, Italy.
Flattering design. Suitcase-friendly material. Good price. The jersey dress from KD-Klaus Dilkrath.
An elegant combination-miracle made of robust, crease-resistant feel-good material. By European Culture, Italy.
Roll-neck knitted dress: Rarely so fine so light and so natural. Made of warm merino wool and soft cotton.
MAGIC® Bodyfashion fashion tapes: The secret to a perfectly fitting outfit.
Elegant fine towelling dress for the beach, spa, at home... Incredibly versatile and wonderfully comfortable.
The empire dress made of high quality stretch silk. By SLY010.
These three basics will enrich your wardrobe enormously. By NVSCO.
The trend: Leather dresses. Our price-performance suggestion: This one from Danish label Depeche.
The fashionable look of suede leather. Yet machine washable. Affordable dress made of velvety soft Alcantara®.
Trend theme Norwegian knit: Exceptionally feminine as a dress. Authentic example from Dale of Norway.
Fashionable print. Feminine flared elegance. As uncomplicated and comfortable as a T-shirt.
The original linen look – but surprisingly soft feel and flowing fall. The airy summer dress of Italian linen.
The elegant retro style of the 40’s and 50’s – from the master: Samantha Sung.
As easy-going as loungewear. But with a lot more charm. The no-nonsense terry dress.
The little black dress for every day. Made of simple viscose-jersey. By Klaus Dilkrath.
Chic enough for the breakfast table: The nightdress in feminine clean-cut style. By Novila.
On-trend knitted dress. Fashionable turban. Cosy scarf and arm warmers.
A summer dress made of pure silk. Totally easy-care. No wrinkles, iron-free and completely opaque.
A summer dress in pure silk. Yet extremely fuss-free. Crease-resistant, non-iron and absolutely opaque.
Made of delicate tulle jersey. Weighs only 180g (6.3 oz). By Fuzzi, Italy.
Nominated the most-worn favourite piece: The long black blouse in perfect dress cut.
A comfortable and elastic slip made in pure silk. More attractive, comfortable and airier than synthetics.
