
Goodbye but not Farewell ...
As a result of the Brexit, Pro-Idee is temporarily closing its UK online shop (www.proidee.co.uk) until further notice. We apologise for the inconvenience. Everything you might want to know about the situation is to be found in the FAQs below. It will surely help you navigate through this change and answer the most frequent questions you might ask yourself regarding ordering, shipping, delivering and many other areas which are impacted by the closing of our online shop. As we remain committed to curating a unique selection of high quality products, we invite you to continue shopping in our German, French, Dutch, Austrian or Swiss online shop if you wish to have your order delivered to an address outside the UK. We thank you for the continuous support throughout the years and we hope to be able to reopen our UK online shop in the near future.
Why is it no longer possible to order from the UK?
Pro-Idee brings your orders in from the Continent. Due to the new import regulations in connection with Brexit, we are currently unable to make deliveries. We very much hope to be able to supply the UK market again shortly. Please visit our website from time to time for news.
What is the ultimate date for my order?
Unfortunately we do not accept any more orders for deliveries to the UK at the moment. Any possible backorder has been cancelled. Should you have made any payments, these have been refunded. For orders with delivery addresses outside the UK, please visit any of our other Pro-Idee websites: www.proidee.de, www.proidee.fr, www.proidee.nl, www.proidee.at or www.proidee.ch. We will be happy to accept and carry out your orders!
Will I still be able to get support from Pro-Idee customer service?
Our service team is here for you and will be happy to assist you with any queries. Please contact us by mail to info@proidee.co.uk or phone us on 0844 846 50 50 (Monday – Friday: from 09:00 a.m. to 05.00 p.m.).
How can I return my goods?
Your statutory right of withdrawal applies to all orders placed by 02 December 2020. For a hassle free processing of your returns please ship your goods to Pro-Idee,Woodview Road, Paignton, TQ4 7SR by 24 December 2020 at the latest.
What if my Pro-Idee product develops a fault within the guarantee period?
Our customer service is in place for you to help – even far into 2021. Please contact us by mail to info@proidee.co.uk or phone us on 0844 846 50 50 (Monday – Friday: from 09:00 a.m. to 05.00 p.m.).
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Incense Burner Fir Tree
Incense burner in the shape of a fir tree made of spruce wood: The most beautiful Christmas tradition in a clean-cut shape.
Hydrangea Bouquet
Flowers of everlasting beauty. As an elegant bouquet as though tied by a florist.
Mini Designer Speaker
Stylish speaker for when you’re out and about. Amazingly rich sound and volume in pocket size. Wireless.
Qi Charging and Disinfection Station
Your smartphone: Wirelessly charged and disinfected at the same time.
Flat Design Doormat
Fits under almost every door. Elegant like a fine carpet, but tough on dust, mud and dirt.
Paper Baskets
Basket trend 2020: Flexible basketry made of recycled paper. High quality, handmade, durable and sustainable.
Vario Picture/Card Holder
3 wooden strips. 12 fine columns. Countless possibilities to arrange photos and more.
Pointed Stool
Your perfect flatmate: Comfortable, indestructible pointed stool in award-winning design. Handmade in Germany.
Basket Umbrella Stand
Keeps umbrellas of all kinds within easy reach. With separate compartment for pocket umbrellas.
Four Seasons Vase Set
Finest ceramics from Denmark: The right vase for every bouquet, every season.
Designer Watering Can
Made of robust powder-coated stainless steel. Convenient lightweight piece without a handle, ideal for small spaces.
Classy Snow Globe
An enchanting eye-catcher on your sideboard, desk or shelf. From CoolSnowGlobes®, Vermont/USA.
Odour Killer Sticks, Set of 5
Perfect to combat tobacco smoke, kitchen odours, plastic fumes, etc.
The Elephant Party, Luxury Mobile
Once just for children, now for adults in teak and leather - Denmark’s legendary elephant mobile.
Bouquet of roses
Lavish splendour of everlasting beauty in the most beautiful combination of colours of soft yellow and pink.
Caso Shoe Shine Machine
Shoes as clean as if they were cleaned by hand every day. In seconds. At an affordable price.
Dancing Gnome “Noel”
A very rare swinging Christmas decoration. An eye-catcher in the entrance hall, living room, solarium, etc.
Multi Design Bucket
Sophisticated, stylish vases: Robust lidded buckets in award-winning groove design.
Coat Hooks “Climber”, Set of 3
A contemporary piece of art or an artistic wall-mounted coat rack? Both!
Life-Sized Sheep
Design item, seat, adorable housemates: Life-sized sheep sculptures.
Mobile “Rhythm”
A living artwork. Danish design to inspire your soul. Gigantic size. Weightless impression.
Portable Shoe Rack “Tower”
Elegant. Organised. Mobile. Stores 5 pairs of shoes on the surface of just one pair.
Giant Wind Chime
Possibly the largest wind chime on the market. Certainly one of the finest in terms of contemporary design.
Design Chair For Indoors And Outdoors
Stylish, comfortable and weatherproof – the perfect chair for indoors and outdoors.
Plaited Door Mat
Robust enough for outdoor use, soft enough for bare feet.