
Goodbye but not Farewell ...
As a result of the Brexit, Pro-Idee is temporarily closing its UK online shop (www.proidee.co.uk) until further notice. We apologise for the inconvenience. Everything you might want to know about the situation is to be found in the FAQs below. It will surely help you navigate through this change and answer the most frequent questions you might ask yourself regarding ordering, shipping, delivering and many other areas which are impacted by the closing of our online shop. As we remain committed to curating a unique selection of high quality products, we invite you to continue shopping in our German, French, Dutch, Austrian or Swiss online shop if you wish to have your order delivered to an address outside the UK. We thank you for the continuous support throughout the years and we hope to be able to reopen our UK online shop in the near future.
Why is it no longer possible to order from the UK?
Pro-Idee brings your orders in from the Continent. Due to the new import regulations in connection with Brexit, we are currently unable to make deliveries. We very much hope to be able to supply the UK market again shortly. Please visit our website from time to time for news.
What is the ultimate date for my order?
Unfortunately we do not accept any more orders for deliveries to the UK at the moment. Any possible backorder has been cancelled. Should you have made any payments, these have been refunded. For orders with delivery addresses outside the UK, please visit any of our other Pro-Idee websites: www.proidee.de, www.proidee.fr, www.proidee.nl, www.proidee.at or www.proidee.ch. We will be happy to accept and carry out your orders!
Will I still be able to get support from Pro-Idee customer service?
Our service team is here for you and will be happy to assist you with any queries. Please contact us by mail to info@proidee.co.uk or phone us on 0844 846 50 50 (Monday – Friday: from 09:00 a.m. to 05.00 p.m.).
How can I return my goods?
Your statutory right of withdrawal applies to all orders placed by 02 December 2020. For a hassle free processing of your returns please ship your goods to Pro-Idee,Woodview Road, Paignton, TQ4 7SR by 24 December 2020 at the latest.
What if my Pro-Idee product develops a fault within the guarantee period?
Our customer service is in place for you to help – even far into 2021. Please contact us by mail to info@proidee.co.uk or phone us on 0844 846 50 50 (Monday – Friday: from 09:00 a.m. to 05.00 p.m.).
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Glass Bauble with micro LEDs
A beautiful and magical light – in bang up-to-date tinted glass.
Doll With Blanket
Ideal gift: Enchanting rag dolls that hold a soft flannel blanket.
Sun or Planets from Gemstones on Aluminium Base
The fascinating beauty of our solar system – handcrafted from solid, genuine gemstones.
Versace Etagère “La Scala del Palazzo”
Luxurious and extravagant: Gianni Versace’s iconic style on fine Rosenthal porcelain.
Damask Christmas Tablecloth
Festive, but not too loud. With an intricately woven edge and sparkling snowflakes.
Tea Light Carousel XL
Now you can light up your table, sideboard or windowsill with a fabulous ambience.
Newspaper or Magazine Rack
Fancy design holds all issues: Space saving, organised, accessible. Now also in black.
Incense Burner Fir Tree
Incense burner in the shape of a fir tree made of spruce wood: The most beautiful Christmas tradition in a clean-cut shape.
Qi Charging and Disinfection Station
Your smartphone: Wirelessly charged and disinfected at the same time.
Hydrangea Bouquet
Flowers of everlasting beauty. As an elegant bouquet as though tied by a florist.
Reindeer Pouch
Just fill it, pull the drawstring, and done! Made from decoratively printed cotton – can be used again and again.
Tablecloth or Table Runner Bows
A feast for the eyes: Radiantly beautiful, in bright Christmas colours.
Vario Picture/Card Holder
3 wooden strips. 12 fine columns. Countless possibilities to arrange photos and more.
Puzzle Sky Series
Day and night in artistic photographic images. And quite tricky, with 500 pieces each.
Designer Watering Can
Made of robust powder-coated stainless steel. Convenient lightweight piece without a handle, ideal for small spaces.
Nostalgic Smartphone Amplifier
Probably the most beautiful amplifier for your smartphone. Without electricity, without cables.
Four Seasons Vase Set
Finest ceramics from Denmark: The right vase for every bouquet, every season.
Lantern Sea of Lights
A fascinating effect. And an atmospheric eye-catcher indoors and outdoors.
Hare Blanket with Metallic Hare
Elaborately crafted double-layered knit, with a subtle humorous touch.
Handmade Wrapping Paper, Set of 9
Luxury gift wrapping paper: Handmade, hand-printed and hand-marbled.
Rabbit statue
Artfully abstracted. XL figurine. Sturdy stone look, 100% weatherproof.
Rabbit Silhouette Figure
Without kitsch and embellishments. Made of aluminium and solid mango wood.
Champ Stool/Cooler
Elegant eye-catcher. Comfortable additional seat. And 15 litres of hidden storage space.
Pyramid Light Star
Festive lighting – but subtle and delicate: The LED light star in a contemporary geometric shape.
BOA Shelf
The versatile BOA shelf: Keeps guest towels and soaps handy or shows off wine bottles in a skilful way.
Classy Snow Globe
An enchanting eye-catcher on your sideboard, desk or shelf. From CoolSnowGlobes®, Vermont/USA.
The Elephant Party, Luxury Mobile
Once just for children, now for adults in teak and leather - Denmark’s legendary elephant mobile.
Bouquet of roses
Lavish splendour of everlasting beauty in the most beautiful combination of colours of soft yellow and pink.
Dancing Gnome “Noel”
A very rare swinging Christmas decoration. An eye-catcher in the entrance hall, living room, solarium, etc.
Light Bauble
Lights that shimmer like stardust amidst the fine glass baubles.