Goodbye but not Farewell ...
As a result of the Brexit, Pro-Idee is temporarily closing its UK online shop (www.proidee.co.uk) until further notice. We apologise for the inconvenience. Everything you might want to know about the situation is to be found in the FAQs below. It will surely help you navigate through this change and answer the most frequent questions you might ask yourself regarding ordering, shipping, delivering and many other areas which are impacted by the closing of our online shop. As we remain committed to curating a unique selection of high quality products, we invite you to continue shopping in our German, French, Dutch, Austrian or Swiss online shop if you wish to have your order delivered to an address outside the UK. We thank you for the continuous support throughout the years and we hope to be able to reopen our UK online shop in the near future.
Why is it no longer possible to order from the UK?
Pro-Idee brings your orders in from the Continent. Due to the new import regulations in connection with Brexit, we are currently unable to make deliveries. We very much hope to be able to supply the UK market again shortly. Please visit our website from time to time for news.
What is the ultimate date for my order?
Unfortunately we do not accept any more orders for deliveries to the UK at the moment. Any possible backorder has been cancelled. Should you have made any payments, these have been refunded. For orders with delivery addresses outside the UK, please visit any of our other Pro-Idee websites: www.proidee.de, www.proidee.fr, www.proidee.nl, www.proidee.at or www.proidee.ch. We will be happy to accept and carry out your orders!
Will I still be able to get support from Pro-Idee customer service?
Our service team is here for you and will be happy to assist you with any queries. Please contact us by mail to info@proidee.co.uk or phone us on 0844 846 50 50 (Monday – Friday: from 09:00 a.m. to 05.00 p.m.).
How can I return my goods?
Your statutory right of withdrawal applies to all orders placed by 02 December 2020. For a hassle free processing of your returns please ship your goods to Pro-Idee,Woodview Road, Paignton, TQ4 7SR by 24 December 2020 at the latest.
What if my Pro-Idee product develops a fault within the guarantee period?
Our customer service is in place for you to help – even far into 2021. Please contact us by mail to info@proidee.co.uk or phone us on 0844 846 50 50 (Monday – Friday: from 09:00 a.m. to 05.00 p.m.).
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Snuggle up in the softest throw blanket. Wonderfully light against the skin.
Ideal gift: Enchanting rag dolls that hold a soft flannel blanket.
The ideal combination of a classic, fine feather pillow and the pure scent of the mountains.
Stylish. Powerful sound. Compact. Unlimited music enjoyment by sonoro, Germany.
The hot-water bottle deluxe: With handmade cover made of the finest Huacaya alpaca fur.
Elegant, glare-free and ingeniously portable. Bright, directed light where and how you need it.
Swiss pine soft toys helps children sleep deeply and peacefully.
Flowers of everlasting beauty. As an elegant bouquet as though tied by a florist.
Your smartphone: Wirelessly charged and disinfected at the same time.
Get to sleep more easily. In a natural way – with calming light and sound compositions.
Made of Novalon™: ultra-light, thermo-active, anti-allergenic and latex-free.
Superbly soft fleece envelops you with softness and warmth like a cocoon. Without slipping off.
The versatile BOA shelf: Keeps guest towels and soaps handy or shows off wine bottles in a skilful way.
In one go the comfortable upholstery becomes a cosy armchair, stool or guest bed.
An explosion of colour that cleverly combines stripes with squares. Always an exclusive eye-catcher.
Your perfect flatmate: Comfortable, indestructible pointed stool in award-winning design. Handmade in Germany.
Once a pioneer of unconventional comfort, today an extremely elegant classic. Original by Cuero/Sweden.
An enchanting eye-catcher on your sideboard, desk or shelf. From CoolSnowGlobes®, Vermont/USA.
Just pull it on: With an enchanting butterfly or dragon motif – warm and cuddly.
Perfect to combat tobacco smoke, kitchen odours, plastic fumes, etc.
Practical helper and also an elegant sculpture. Made of chromed steel and leather.
Sophisticated, stylish vases: Robust lidded buckets in award-winning groove design.
Effective protection against increasing mobile phone radiation.
Denmark’s iconic design made of fine porcelain – with a strikingly ribbed texture shaped by hand.
Bang on-trend: Your personal gallery of pictures, objects, souvenirs, ...
Restful sleep even on hot summer nights.
Rest in a pure natural way – relaxed, comfortable, supported and refreshing.
As cosy and lightweight as fleece - yet made of pure silk. A delight against your skin.
Now, without need for a mains cable: The 180° table lamp with 3 light temperatures, dimmer and timer.
Design item, seat, adorable housemates: Life-sized sheep sculptures.
Folding table made of fine birch wood. Stable, mobile, versatile. Hand made in Italy.
Ultimate sleeping comfort, even at 30°C. Quilted mattress topper with smart Cool-fleece.
In trendy copper. Handmade from hundreds of metallic beads. Each one unique.
Special, highly flexible brush – fits through radiator grilles even underneath windowsills.
Rotates 360°. Seamless height adjustment. With an ingenious leaf spring mechanism.
All the benefits of high-tech Tencel® fibre. And does away with annoying duvet covers.
Use as a neck cushion in bed, back warmer at your desk or foot warmer on the sofa – it’s extremely versatile.
