
Goodbye but not Farewell ...
As a result of the Brexit, Pro-Idee is temporarily closing its UK online shop (www.proidee.co.uk) until further notice. We apologise for the inconvenience. Everything you might want to know about the situation is to be found in the FAQs below. It will surely help you navigate through this change and answer the most frequent questions you might ask yourself regarding ordering, shipping, delivering and many other areas which are impacted by the closing of our online shop. As we remain committed to curating a unique selection of high quality products, we invite you to continue shopping in our German, French, Dutch, Austrian or Swiss online shop if you wish to have your order delivered to an address outside the UK. We thank you for the continuous support throughout the years and we hope to be able to reopen our UK online shop in the near future.
Why is it no longer possible to order from the UK?
Pro-Idee brings your orders in from the Continent. Due to the new import regulations in connection with Brexit, we are currently unable to make deliveries. We very much hope to be able to supply the UK market again shortly. Please visit our website from time to time for news.
What is the ultimate date for my order?
Unfortunately we do not accept any more orders for deliveries to the UK at the moment. Any possible backorder has been cancelled. Should you have made any payments, these have been refunded. For orders with delivery addresses outside the UK, please visit any of our other Pro-Idee websites: www.proidee.de, www.proidee.fr, www.proidee.nl, www.proidee.at or www.proidee.ch. We will be happy to accept and carry out your orders!
Will I still be able to get support from Pro-Idee customer service?
Our service team is here for you and will be happy to assist you with any queries. Please contact us by mail to info@proidee.co.uk or phone us on 0844 846 50 50 (Monday – Friday: from 09:00 a.m. to 05.00 p.m.).
How can I return my goods?
Your statutory right of withdrawal applies to all orders placed by 02 December 2020. For a hassle free processing of your returns please ship your goods to Pro-Idee,Woodview Road, Paignton, TQ4 7SR by 24 December 2020 at the latest.
What if my Pro-Idee product develops a fault within the guarantee period?
Our customer service is in place for you to help – even far into 2021. Please contact us by mail to info@proidee.co.uk or phone us on 0844 846 50 50 (Monday – Friday: from 09:00 a.m. to 05.00 p.m.).
Kitchen helpers & accessories - Pro-Idee Cuisine
Keep your food fresh up to 8 times longer. Freezer, oven and microwave proof and remain hygienic for life.
Enjoy waffles without the wait. 6 delicious waffles at a time: straight from the oven.
An ingeniously versatile, innovative variable tool from the young Australian think tank Dreamfarm.
Superior kitchen utensils: Each one a real all-rounder. By Mason Cash.
The high-tech material of professional baking tins – now also for use at home.
You won’t have the nuisance of flipping fish over. It doesn’t stick or break into pieces. Awarded the German Design Award 2020*.
Steaming vegetables has never been so easy and secured.
The potato grater with an economic rotating mechanism. By Betty Bossi, the Swiss specialist for cooking and baking.
Ingenious. Stylish design. Cleanly separated spouts. Innovative return flow system.
The intelligent kitchen scales: Knows the number of calories and nutritional values of 999 (!) different foods.
Award-winning design. Superior grinding technology.
Elegant stainless steel design with silicone flap that is gentle on surfaces.
Much more practical (and beautiful): The citrus juicer with storage jar.
Food trend fermentation: Very simple, sterile and delicious.
Slice more safely: Thanks to the multi-grip for vegetables and fruit of almost any size.
Probably the smallest “cooker hood” in the world. The ingenious STONELINE® Smell Well lid captures unpleasant cooking and roasting smells.
Vacuum sealing set – ingeniously fast and simple. Also for the freezer.
Versatile and beautiful: The single-handed pressure cooker in award-winning design.
Deliciously browned all-over. Gently cooked from the inside. Exceptionally tasty and low-fat.
Sophisticated design, well thought-out functionality and compactly space-saving. By Joseph Joseph.
Jam, honey, nougat cream, ... will finally be completely empty. Without scratching. No sticky fingers.
Household scissors from the centre of French cutlery, Thiers. Made by Déglon.
Bakes stone-oven pizza evenly heated and delicately crispy like no other, with juicy toppings.
Perfectly baked. Comes out without sticking. And can be served without transferring.
Baguettes, fresh from the oven – just like in France. Crispy on the outside, fluffy on the inside.
Crunchy, healthy and delicious: Tender sprouts from your own kitchen garden.
Award-winning garlic press: With extra large chamber and automatic scraper.
Majorca’s rare and precious “white gold” from the salt pans of Es Trenc.
3 specialists for almost every task. Blade sharpness and precision made in Japan.
Made of highly conducting cast aluminium with ceramic reinforced DURIT Resist non-stick coating.
Elegant, stable and portable. Ideal for the kitchen, bathroom, guest toilet.
Made by hand for lasting beauty. Protects delicate non-stick coatings.
All-rounder for tasty, low-fat and low-calorie barbecuing, braising, stewing, roasting, etc.
Weave structure + microfibre + bamboo = wipe, dry streak-free and polish with just one cloth.
Now all you need is this brilliant measuring cup scale to weigh ingredients down to the gramme.
Almost indestructible. Also ideal for use with coated pots and pans.