Goodbye but not Farewell ...
As a result of the Brexit, Pro-Idee is temporarily closing its UK online shop (www.proidee.co.uk) until further notice. We apologise for the inconvenience. Everything you might want to know about the situation is to be found in the FAQs below. It will surely help you navigate through this change and answer the most frequent questions you might ask yourself regarding ordering, shipping, delivering and many other areas which are impacted by the closing of our online shop. As we remain committed to curating a unique selection of high quality products, we invite you to continue shopping in our German, French, Dutch, Austrian or Swiss online shop if you wish to have your order delivered to an address outside the UK. We thank you for the continuous support throughout the years and we hope to be able to reopen our UK online shop in the near future.
Why is it no longer possible to order from the UK?
Pro-Idee brings your orders in from the Continent. Due to the new import regulations in connection with Brexit, we are currently unable to make deliveries. We very much hope to be able to supply the UK market again shortly. Please visit our website from time to time for news.
What is the ultimate date for my order?
Unfortunately we do not accept any more orders for deliveries to the UK at the moment. Any possible backorder has been cancelled. Should you have made any payments, these have been refunded. For orders with delivery addresses outside the UK, please visit any of our other Pro-Idee websites: www.proidee.de, www.proidee.fr, www.proidee.nl, www.proidee.at or www.proidee.ch. We will be happy to accept and carry out your orders!
Will I still be able to get support from Pro-Idee customer service?
Our service team is here for you and will be happy to assist you with any queries. Please contact us by mail to info@proidee.co.uk or phone us on 0844 846 50 50 (Monday – Friday: from 09:00 a.m. to 05.00 p.m.).
How can I return my goods?
Your statutory right of withdrawal applies to all orders placed by 02 December 2020. For a hassle free processing of your returns please ship your goods to Pro-Idee,Woodview Road, Paignton, TQ4 7SR by 24 December 2020 at the latest.
What if my Pro-Idee product develops a fault within the guarantee period?
Our customer service is in place for you to help – even far into 2021. Please contact us by mail to info@proidee.co.uk or phone us on 0844 846 50 50 (Monday – Friday: from 09:00 a.m. to 05.00 p.m.).
Award Winners - Pro-Idee Cuisine
Award-winning design. Superior grinding technology.
Award-winning breakfast series in premium quality from Novis, Switzerland. Iconic design. Rock-solid processing. Technical perfection.
Robert Welch’s design classic from 1984 – now in an updated edition.
Probably the smallest “cooker hood” in the world. The ingenious STONELINE® Smell Well lid captures unpleasant cooking and roasting smells.
Versatile and beautiful: The single-handed pressure cooker in award-winning design.
Award-winning garlic press: With extra large chamber and automatic scraper.
With 6 pre-installed programmes and integrated core thermometer for perfectly grilled food.
Enjoy the full aroma of freshly ground spices – without large utensils on the table.
Quarter or eighth vegetables and fruit perfectly. Quicker and easier than ever before.
Wonderfully delicate and elegant. Nevertheless, extremely resistant to breakage.
Award-winning permanently antibacterial chopping boards with nanoCARE™ technology.
Made of glass fibre reinforced nylon with flat silicone tip, flexible rim and cutting function.
The new damask steel knives series from traditional Japanese manufacturer KAI.
For baking, gratinats, freezing, and serving – just as in a gourmet restaurant.
A more hygienic and appetising way of serving. Fingerprint-proof, matt stainless steel.
Extremely thin, brilliant, perfectly translucent. Shock-proof, dishwasher-safe and resistant to turbidity.
Produce precise discs, strips,dice & julienne strips. Quick & easy. Perfect for large quantities.
An arward winning pepper mill* from the English specialists Cole & Mason, est. 1919.
