
Goodbye but not Farewell ...
As a result of the Brexit, Pro-Idee is temporarily closing its UK online shop (www.proidee.co.uk) until further notice. We apologise for the inconvenience. Everything you might want to know about the situation is to be found in the FAQs below. It will surely help you navigate through this change and answer the most frequent questions you might ask yourself regarding ordering, shipping, delivering and many other areas which are impacted by the closing of our online shop. As we remain committed to curating a unique selection of high quality products, we invite you to continue shopping in our German, French, Dutch, Austrian or Swiss online shop if you wish to have your order delivered to an address outside the UK. We thank you for the continuous support throughout the years and we hope to be able to reopen our UK online shop in the near future.
Why is it no longer possible to order from the UK?
Pro-Idee brings your orders in from the Continent. Due to the new import regulations in connection with Brexit, we are currently unable to make deliveries. We very much hope to be able to supply the UK market again shortly. Please visit our website from time to time for news.
What is the ultimate date for my order?
Unfortunately we do not accept any more orders for deliveries to the UK at the moment. Any possible backorder has been cancelled. Should you have made any payments, these have been refunded. For orders with delivery addresses outside the UK, please visit any of our other Pro-Idee websites: www.proidee.de, www.proidee.fr, www.proidee.nl, www.proidee.at or www.proidee.ch. We will be happy to accept and carry out your orders!
Will I still be able to get support from Pro-Idee customer service?
Our service team is here for you and will be happy to assist you with any queries. Please contact us by mail to info@proidee.co.uk or phone us on 0844 846 50 50 (Monday – Friday: from 09:00 a.m. to 05.00 p.m.).
How can I return my goods?
Your statutory right of withdrawal applies to all orders placed by 02 December 2020. For a hassle free processing of your returns please ship your goods to Pro-Idee,Woodview Road, Paignton, TQ4 7SR by 24 December 2020 at the latest.
What if my Pro-Idee product develops a fault within the guarantee period?
Our customer service is in place for you to help – even far into 2021. Please contact us by mail to info@proidee.co.uk or phone us on 0844 846 50 50 (Monday – Friday: from 09:00 a.m. to 05.00 p.m.).
Baking & desserts - Pro-Idee Cuisine
Enjoy waffles without the wait. 6 delicious waffles at a time: straight from the oven.
Two-tone shortbread biscuits with just one click. By Betty Bossi, Swiss specialist in cookware and bakeware.
Superior kitchen utensils: Each one a real all-rounder. By Mason Cash.
The high-tech material of professional baking tins – now also for use at home.
Magically decorated biscuits and cakes – faster and easier than ever before.
Enjoy capsule coffee in an environmentally friendly way.
Award-winning breakfast series in premium quality from Novis, Switzerland. Iconic design. Rock-solid processing. Technical perfection.
Much more practical (and beautiful): The citrus juicer with storage jar.
Perfectly baked. Comes out without sticking. And can be served without transferring.
Baguettes, fresh from the oven – just like in France. Crispy on the outside, fluffy on the inside.
For perfect and evenly golden-brown popcorn that everyone loves.
Homemade lump-free yoghurt and cream cheese with an even consistency.
Now all you need is this brilliant measuring cup scale to weigh ingredients down to the gramme.
Ingenious combination: Hand mixer and hand blender in one. By Solis, Switzerland.
Blind baking – easy and effortless as never before.
The compressor run ice cream maker with the same cooling features as larger commercial appliances.
Exactly the right grind for cafetière, espresso maker, filter machine, Turkish mocha, ...
The better cake ring. Premium quality, made in Germany.
With just one cookie cutter make up to 19 (!) perfectly shaped biscuits all at the same time.
The model for modern, stylish tea preparation for nearly 30 years.
Useful everyday. For stirring, whipping, mixing, blending, melting, ...
Double walled stainless steel keeps your food hot or cold for longer. Pleasantly affordable.
Bake deliciously fresh waffles exactly as you like them. Without hot surfaces and without the risk of burning.
At last – bakeware that really is non-stick. With an extremely smooth silicone coating.
Homemade rolls and baguettes – just as crispy as from a bakery.
For baking, gratinats, freezing, and serving – just as in a gourmet restaurant.
Glass jar with tightly closing stainless steel lid keeps biscuits fresh - and protected thanks to the bell.
A measuring jug that you can read from above. Read while you fill.
The safer springform tin, with non-leaking serving plate and heat-resistant handles.
The winner of our crêpe pan test. Made from highly conductive, hand-cast aluminium with non-stick coating.