Goodbye but not Farewell ...
As a result of the Brexit, Pro-Idee is temporarily closing its UK online shop (www.proidee.co.uk) until further notice. We apologise for the inconvenience. Everything you might want to know about the situation is to be found in the FAQs below. It will surely help you navigate through this change and answer the most frequent questions you might ask yourself regarding ordering, shipping, delivering and many other areas which are impacted by the closing of our online shop. As we remain committed to curating a unique selection of high quality products, we invite you to continue shopping in our German, French, Dutch, Austrian or Swiss online shop if you wish to have your order delivered to an address outside the UK. We thank you for the continuous support throughout the years and we hope to be able to reopen our UK online shop in the near future.
Why is it no longer possible to order from the UK?
Pro-Idee brings your orders in from the Continent. Due to the new import regulations in connection with Brexit, we are currently unable to make deliveries. We very much hope to be able to supply the UK market again shortly. Please visit our website from time to time for news.
What is the ultimate date for my order?
Unfortunately we do not accept any more orders for deliveries to the UK at the moment. Any possible backorder has been cancelled. Should you have made any payments, these have been refunded. For orders with delivery addresses outside the UK, please visit any of our other Pro-Idee websites: www.proidee.de, www.proidee.fr, www.proidee.nl, www.proidee.at or www.proidee.ch. We will be happy to accept and carry out your orders!
Will I still be able to get support from Pro-Idee customer service?
Our service team is here for you and will be happy to assist you with any queries. Please contact us by mail to info@proidee.co.uk or phone us on 0844 846 50 50 (Monday – Friday: from 09:00 a.m. to 05.00 p.m.).
How can I return my goods?
Your statutory right of withdrawal applies to all orders placed by 02 December 2020. For a hassle free processing of your returns please ship your goods to Pro-Idee,Woodview Road, Paignton, TQ4 7SR by 24 December 2020 at the latest.
What if my Pro-Idee product develops a fault within the guarantee period?
Our customer service is in place for you to help – even far into 2021. Please contact us by mail to info@proidee.co.uk or phone us on 0844 846 50 50 (Monday – Friday: from 09:00 a.m. to 05.00 p.m.).
Tableware - Pro-Idee Cuisine
Delicious butter straight from the fridge – can be spread in fine streaks right onto your bread.
Luxurious and extravagant: Gianni Versace’s iconic style on fine Rosenthal porcelain.
Inventive and practical: Egguins egg holder in cute penguin design. Boil up to 6 eggs in one go and serve.
Heats the centre of the plate and leaves the edges comfortable to handle. Holds up to 12 large pasta or dinner plates.
A feast for the eyes: Radiantly beautiful, in bright Christmas colours.
Ingenious. Stylish design. Cleanly separated spouts. Innovative return flow system.
The “hot & cold Toni” is a roll warmer, coaster, ice pack, ... In original RÖMERTOPF® ceramic.
Enjoy capsule coffee in an environmentally friendly way.
Award-winning design. Superior grinding technology.
Robert Welch’s design classic from 1984 – now in an updated edition.
Much more practical (and beautiful): The citrus juicer with storage jar.
Retro trend: The designer glasses of the 1950s. Esthetic. Timeless. Simple.
Jam, honey, nougat cream, ... will finally be completely empty. Without scratching. No sticky fingers.
Flexible platinum silicone tray makes gleaming ice pearls – easily and effortlessly.
Large volume, small footprint. Perfect for the kitchen and on the table.
Character-matched glasses for optimal wine enjoyment.
Nothing slips or twists when being turned. And everything glides gently and cleanly from the skewer onto the plate.
Enjoy the full aroma of freshly ground spices – without large utensils on the table.
Made by hand for lasting beauty. Protects delicate non-stick coatings.
Chic design that is robust enough for daily use. Designed by Naoto Fukasawa.
Wonderfully delicate and elegant. Nevertheless, extremely resistant to breakage.
The original steak cutlery from Tim Mälzer's "Bullerei" - now available for your home.
Made of solid beech wood with 3 layers of lacquer. With rechargeable battery.
The space-saving 1-litre kettle. Ideal for perfectly brewed tea.
Far from the usual Christmas kitsch: The enchanting biscuit tray with elk silhouette.
With childhood whimsy. Colourful but not too garish.
Finally, a raclette grill large enough for parties of up to 12 people.
Cool beach boys and girls protect your drinks from annoying insects.
Succulently roasted fish: Perfectly browned all over and served with style.
Lasting beauty – just wipe to clean. For indoor and outdoor use.
The model for modern, stylish tea preparation for nearly 30 years.
A huge eye-catcher made of solid beech wood. Triple-coated with piano lacquer.
