Goodbye but not Farewell ...
As a result of the Brexit, Pro-Idee is temporarily closing its UK online shop (www.proidee.co.uk) until further notice. We apologise for the inconvenience. Everything you might want to know about the situation is to be found in the FAQs below. It will surely help you navigate through this change and answer the most frequent questions you might ask yourself regarding ordering, shipping, delivering and many other areas which are impacted by the closing of our online shop. As we remain committed to curating a unique selection of high quality products, we invite you to continue shopping in our German, French, Dutch, Austrian or Swiss online shop if you wish to have your order delivered to an address outside the UK. We thank you for the continuous support throughout the years and we hope to be able to reopen our UK online shop in the near future.
Why is it no longer possible to order from the UK?
Pro-Idee brings your orders in from the Continent. Due to the new import regulations in connection with Brexit, we are currently unable to make deliveries. We very much hope to be able to supply the UK market again shortly. Please visit our website from time to time for news.
What is the ultimate date for my order?
Unfortunately we do not accept any more orders for deliveries to the UK at the moment. Any possible backorder has been cancelled. Should you have made any payments, these have been refunded. For orders with delivery addresses outside the UK, please visit any of our other Pro-Idee websites: www.proidee.de, www.proidee.fr, www.proidee.nl, www.proidee.at or www.proidee.ch. We will be happy to accept and carry out your orders!
Will I still be able to get support from Pro-Idee customer service?
Our service team is here for you and will be happy to assist you with any queries. Please contact us by mail to info@proidee.co.uk or phone us on 0844 846 50 50 (Monday – Friday: from 09:00 a.m. to 05.00 p.m.).
How can I return my goods?
Your statutory right of withdrawal applies to all orders placed by 02 December 2020. For a hassle free processing of your returns please ship your goods to Pro-Idee,Woodview Road, Paignton, TQ4 7SR by 24 December 2020 at the latest.
What if my Pro-Idee product develops a fault within the guarantee period?
Our customer service is in place for you to help – even far into 2021. Please contact us by mail to info@proidee.co.uk or phone us on 0844 846 50 50 (Monday – Friday: from 09:00 a.m. to 05.00 p.m.).
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Bright white teeth using the professionals’ method, comfortably at home.
Runs up to 100 times longer than conventional automatic watches. For men and women.
As elegant as a business shirt. As warm as a fine knit jumper. As comfortable as a T-shirt.
Warm felted wool: Traditionally weatherproof like high-tech fabric, but much more stylish.
Probably your most casual (and maybe most sophisticated) pocket square made of finest cashmere.
Extra-large mirror surface. Optimum illumination. Elegant, flat design. For perfect make-up at home and when travelling.
Luxury for your teeth: Optimum care and whitening – in a high-quality travel set.
Pleasant kneading massage like from a masseur. At your desk, while travelling, in the shower, etc.
The perfect jeans belt is made of rugged cowhide. Tanned and refined in Tuscany.
Much smoother (and at the same time more durable) than the currently trending cloth flat caps.
Now bang on-trend: Classic workwear overshirt. Latest trend: Lighter thanks to rare alpaca wool.
Rare find: These moleskin winter trousers. Velvety soft and nearly windproof. Made from breathable cotton.
Typical: The fashionably sophisticated Brit-chic style. Atypical: The pleasantly affordable price.
Latest edition: Now with ultra-thin, soft warm neoprene lining. By Aigle, since 1853.
A new feel-good climate thanks to fine yak’s wool: Slippers are rarely this soft, light and warm.
Warmer and yet lighter – thanks to rare, high-quality down insulation. From Taion.
Cult footwear from the sixties that is now bang on-trend: Original chukka boots.
Finally: The lightweight, soft (and just as warm) alternative to heavy wool pullovers.
Warmer and yet lighter – thanks to rare, high-quality down insulation.
Finally a truly colourfast pair of jeans. Black stays black. Wash after wash.
Modern houndstooth sports jacket made of exclusive bouclé yarn.
Countless ventilating pores always allow plenty of air to reach your skin. By Democratique/Copenhagen.
Rare combination: Certified organic cotton. Absorbent waffle piqué. By Taubert.
Hiking boots should be lightweight, waterproof and gentle on the joints. These also look fantastic.
The all-rounder in fashionably patterned suits is made of fine cloth with a Prince-of-Wales check.
The latest generation of suitcase: Fingerprint sensor instead of combination lock. Best possible security against unauthorized opening.
The freshness secret of this underwear: Climatic comfort by Coolmax®. By Wolff/Austria.
Cooler and more casual than pure Tencel®: Tencel® with linen and cotton. Less shiny. More granular.
Elegant, slim and flat – even when fully packed. Also perfect for wearing under a jacket or blazer.
Pleasantly light. 2-way stretch. Quick-drying. For men and women.
Easy to reverse: Plain blue merino wool or mottled grey Giza cotton. By Seldom.
A bigger, more powerful hair dryer. In ultra-compact (travel) format.
A rare luxury made from camel hair. As soft as down. Wonderfully warm. Naturally coloured.
One of the lightest yet warmest pashmina scarves in the world. The finest, ultra-thin 2-ply cashmere.
Finest lamb leather makes this fashionable blouson jacket incredibly soft. And weighs only 550g (19.4 oz).
Instant access to your most used cards. Fits comfortably in the pocket of your trousers or jacket.
The fine merino wool striped pullover that never scratches. Stereo-System® knitting with cotton interior.
See just how stylish a very soft terry shirt can be. Classic polo style. Tailored collar.
The oak from old whisky barrels: Magnificent barrique for an exceptional men’s watch.
Composed with the expertise of the master soap makers and perfumers from Marseille and Grasse.
Authentic tartan shirts are rarely this fine and light. Tailored with great attention to detail by Dorani.
Fashion update for the wax jacket: Shorter length style. Reinforced shoulders. Lots of pockets …
Meet a good old friend. And forget that shirts always need ironing.
Long searched for, finally found: Few waistcoats are this elegant and comfortable. By Hannes Roether/Germany.
Your most comfy outdoor jacket: Completely weatherproof, yet made of all-natural fibres.
