Goodbye but not Farewell ...
As a result of the Brexit, Pro-Idee is temporarily closing its UK online shop (www.proidee.co.uk) until further notice. We apologise for the inconvenience. Everything you might want to know about the situation is to be found in the FAQs below. It will surely help you navigate through this change and answer the most frequent questions you might ask yourself regarding ordering, shipping, delivering and many other areas which are impacted by the closing of our online shop. As we remain committed to curating a unique selection of high quality products, we invite you to continue shopping in our German, French, Dutch, Austrian or Swiss online shop if you wish to have your order delivered to an address outside the UK. We thank you for the continuous support throughout the years and we hope to be able to reopen our UK online shop in the near future.
Why is it no longer possible to order from the UK?
Pro-Idee brings your orders in from the Continent. Due to the new import regulations in connection with Brexit, we are currently unable to make deliveries. We very much hope to be able to supply the UK market again shortly. Please visit our website from time to time for news.
What is the ultimate date for my order?
Unfortunately we do not accept any more orders for deliveries to the UK at the moment. Any possible backorder has been cancelled. Should you have made any payments, these have been refunded. For orders with delivery addresses outside the UK, please visit any of our other Pro-Idee websites: www.proidee.de, www.proidee.fr, www.proidee.nl, www.proidee.at or www.proidee.ch. We will be happy to accept and carry out your orders!
Will I still be able to get support from Pro-Idee customer service?
Our service team is here for you and will be happy to assist you with any queries. Please contact us by mail to info@proidee.co.uk or phone us on 0844 846 50 50 (Monday – Friday: from 09:00 a.m. to 05.00 p.m.).
How can I return my goods?
Your statutory right of withdrawal applies to all orders placed by 02 December 2020. For a hassle free processing of your returns please ship your goods to Pro-Idee,Woodview Road, Paignton, TQ4 7SR by 24 December 2020 at the latest.
What if my Pro-Idee product develops a fault within the guarantee period?
Our customer service is in place for you to help – even far into 2021. Please contact us by mail to info@proidee.co.uk or phone us on 0844 846 50 50 (Monday – Friday: from 09:00 a.m. to 05.00 p.m.).
Genuine Wood Design Lamp
Unique work of art that lets the soul of the precious wood shine.
- The olive ash grain is as unique as a fingerprint.
- The latest LED technology puts the natural work of art in a good light by making it energy-efficient, durable and with high luminosity.
- Get one of these unusual, precious items for your living room or bedroom, your office or company entrance.
- Gift service
- Secure shopping
Genuine Wood Design Lamp
Unique work of art that lets the soul of the precious wood shine.
- The olive ash grain is as unique as a fingerprint.
- The latest LED technology puts the natural work of art in a good light by making it energy-efficient, durable and with high luminosity.
- Get one of these unusual, precious items for your living room or bedroom, your office or company entrance.
- Gift service
- Secure shopping
Unique work of art that lets the soul of the precious wood shine.
Superfine, laminated olive ash wood makes the impressive LED floor lamp light up in a fascinating manner. Each item is unique.
The olive ash grain is as unique as a fingerprint.
The dark, light and topaz brown growth rings have contorted throughout the growing process. As a result, the grain structure is extremely lively and evokes many associations.
The latest LED technology puts the natural work of art in a good light by making it energy-efficient, durable and with high luminosity.
To achieve the best results, high-power LED bulbs from Illumis USA are used exclusively. The 200 LED bulbs provide perfectly even illumination. In addition to optimal energy efficiency and natural colour rendition, they have a high luminosity (2640 lumens) and a very long service life of up to 25,000 hours.
Get one of these unusual, precious items for your living room or bedroom, your office or company entrance.
A stunning highlight, even in the most exquisite setting. Size 190cm (6.2ft) H, 28cm (11″) diameter. Weight 12kg (26.5 lbs). Rods and foot made from coated steel, featuring a 6mm thick base plate with protective felt pads. 2.5m (8.2ft) connection cable with treadle switch for 230V/25W. Efficiency class A +. Easy to wipe with a soft cloth. By LeuchtNatur, handmade in Germany.
