As a result of the Brexit, Pro-Idee has closed its UK online shop and stopped deliveries from the Continent to the United Kingdom.

You have shopped with us in the past and your Pro-Idee product has developed a fault within its guarantee period? No worries, we’re still here for you. Please simply contact us by mail to We’ll be happy to find a solution for you.

If you wish to have your order delivered to an address outside the UK, we invite you to continue shopping in our German, French, Dutch, Austrian or Swiss online shop.

We thank you much for the continuous support throughout the years.

Delivery of forwarding goods

  • We deliver your order free of charge. This means that the delivery team unloads the products and delivers them to your front door.
  • They are unable to transport them further than this (e.g. 4th floor, garden, cellar, etc.).
  • The freight operator will agree with you in advance the delivery day. Please always include the phone number of the recipient with your order.
  • Deliveries will take place on the advised date between 8.00 a.m. and 5.00 p.m.

Deliveries outside the UK

Delivery country Delivery time (working days.)
Andorra 8-10
Belgium 2-4
Bulgaria 6-8
Denmark 4-6
Germany 2-4
Estonia 7-8
Finland 5-6
France 4-5
Greece 9-10
Ireland 5-6
Italy 4-5
Croatia 4-5
Latvia 6-7
Lithuania 6-7
Luxembourg 4-5
Malta 7-8
Monaco 5-6
Netherlands 2-3
Austria 3-4
Poland 4-6
Portugal 6-8
Romania 5-7
Sweden 4-6
Switzerland 3-5
Slovakia 4-6
Slovenia 4-6
Spain 6-8
Czech Republic 4-6
Hungary 4-6
Vatican City 8-10
Cyprus 12-14
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Order hotline

  • Monday – Saturday 8 a.m. – 10 p.m.
    Sunday 9 a.m. – 10 p.m.
  • calls will cost 7p per minute plus your telephone company's access charge

Questions and advice

  • Monday – Saturday 8 a.m. – 10 p.m.
    Sunday 9 a.m. – 10 p.m.

We will gladly reply to your request as soon as possible.