
Goodbye but not Farewell ...
As a result of the Brexit, Pro-Idee is temporarily closing its UK online shop (www.proidee.co.uk) until further notice. We apologise for the inconvenience. Everything you might want to know about the situation is to be found in the FAQs below. It will surely help you navigate through this change and answer the most frequent questions you might ask yourself regarding ordering, shipping, delivering and many other areas which are impacted by the closing of our online shop. As we remain committed to curating a unique selection of high quality products, we invite you to continue shopping in our German, French, Dutch, Austrian or Swiss online shop if you wish to have your order delivered to an address outside the UK. We thank you for the continuous support throughout the years and we hope to be able to reopen our UK online shop in the near future.
Why is it no longer possible to order from the UK?
Pro-Idee brings your orders in from the Continent. Due to the new import regulations in connection with Brexit, we are currently unable to make deliveries. We very much hope to be able to supply the UK market again shortly. Please visit our website from time to time for news.
What is the ultimate date for my order?
Unfortunately we do not accept any more orders for deliveries to the UK at the moment. Any possible backorder has been cancelled. Should you have made any payments, these have been refunded. For orders with delivery addresses outside the UK, please visit any of our other Pro-Idee websites: www.proidee.de, www.proidee.fr, www.proidee.nl, www.proidee.at or www.proidee.ch. We will be happy to accept and carry out your orders!
Will I still be able to get support from Pro-Idee customer service?
Our service team is here for you and will be happy to assist you with any queries. Please contact us by mail to info@proidee.co.uk or phone us on 0844 846 50 50 (Monday – Friday: from 09:00 a.m. to 05.00 p.m.).
How can I return my goods?
Your statutory right of withdrawal applies to all orders placed by 02 December 2020. For a hassle free processing of your returns please ship your goods to Pro-Idee,Woodview Road, Paignton, TQ4 7SR by 24 December 2020 at the latest.
What if my Pro-Idee product develops a fault within the guarantee period?
Our customer service is in place for you to help – even far into 2021. Please contact us by mail to info@proidee.co.uk or phone us on 0844 846 50 50 (Monday – Friday: from 09:00 a.m. to 05.00 p.m.).
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Made from rare Giza cotton – processed by German knitwear specialist, Seldom.
Basic and eye-catching at the same time: The puristically clean two-piece in the trendy colour mint.
Fashionable design. Uncomplicated crepe. Comfortable, flattering cut. By SLY010, Berlin.
More top than lingerie thanks to the stylish flower design and exceptional lace details.
The best basics last longer: Knitted top made of rare mako cotton. By Funktion Schnitt, Cologne.
Seldom does a simple outfit attract so many glances: Clean 2-piece suit made of Italian high-tech jersey.
Not just a white basic – but unusually elegant, decorated with pleats. By TWINSET.
There are many twinsets, but a matching skirt is very rare. Rare knitted trio made of airy linen.
More elegant and feminine than a top. More casual than a blouse. By van Laack.
Terry towelling: On the rise in fashion, but rarely as fine as this. Elegant T-shirt by Howlin.
Much more feminine than the well-known classics, yet authentic. By Saint James/France, since 1889.
Classier than most: The white basic top made of fine blouse fabric. From Silk Sisters, Munich.
Glitter trim. Linen stand-up collar. Tailored style. By Gran Sasso, Italy.
The favourite top from Saint James for over 15 years. The Brittany top made from Meryl®.
swiss+cotton is a shape-retaining, colourfast, soft and smooth stretch fabric.
At last – a wrap top that fits perfectly. Its secret: A mock wrap design without annoying ties.
Deluxe beachwear. On-trend style and colours. And unmistakably M Missoni.
The first kidney warmer featured in fashion magazines. By kidneykaren, Berlin.
The elegant two-piece with 24-hour potential. Real competition for your little black dress.
The first kidney warmer featured in fashion magazines. By kidneykaren, Berlin.