Goodbye but not Farewell ...
As a result of the Brexit, Pro-Idee is temporarily closing its UK online shop (www.proidee.co.uk) until further notice. We apologise for the inconvenience. Everything you might want to know about the situation is to be found in the FAQs below. It will surely help you navigate through this change and answer the most frequent questions you might ask yourself regarding ordering, shipping, delivering and many other areas which are impacted by the closing of our online shop. As we remain committed to curating a unique selection of high quality products, we invite you to continue shopping in our German, French, Dutch, Austrian or Swiss online shop if you wish to have your order delivered to an address outside the UK. We thank you for the continuous support throughout the years and we hope to be able to reopen our UK online shop in the near future.
Why is it no longer possible to order from the UK?
Pro-Idee brings your orders in from the Continent. Due to the new import regulations in connection with Brexit, we are currently unable to make deliveries. We very much hope to be able to supply the UK market again shortly. Please visit our website from time to time for news.
What is the ultimate date for my order?
Unfortunately we do not accept any more orders for deliveries to the UK at the moment. Any possible backorder has been cancelled. Should you have made any payments, these have been refunded. For orders with delivery addresses outside the UK, please visit any of our other Pro-Idee websites: www.proidee.de, www.proidee.fr, www.proidee.nl, www.proidee.at or www.proidee.ch. We will be happy to accept and carry out your orders!
Will I still be able to get support from Pro-Idee customer service?
Our service team is here for you and will be happy to assist you with any queries. Please contact us by mail to info@proidee.co.uk or phone us on 0844 846 50 50 (Monday – Friday: from 09:00 a.m. to 05.00 p.m.).
How can I return my goods?
Your statutory right of withdrawal applies to all orders placed by 02 December 2020. For a hassle free processing of your returns please ship your goods to Pro-Idee,Woodview Road, Paignton, TQ4 7SR by 24 December 2020 at the latest.
What if my Pro-Idee product develops a fault within the guarantee period?
Our customer service is in place for you to help – even far into 2021. Please contact us by mail to info@proidee.co.uk or phone us on 0844 846 50 50 (Monday – Friday: from 09:00 a.m. to 05.00 p.m.).
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The latest generation of suitcase: Fingerprint sensor instead of combination lock. Best possible security against unauthorized opening.
Elegant, slim and flat – even when fully packed. Also perfect for wearing under a jacket or blazer.
Combines four bags in one: Shoulder bag, cross-body bag, belt pouch and cosmetic bag.
Don’t waste any of your baggage allowance: This giant bag weighs less than 0.5 oz (!) per litre volume.
Relaxed travelling: All tickets, passes, papers and currencies securely stored and organised, ready to hand.
Finally a cool-bag that looks good. Stays cool for up to 5 times longer than usual cool-bags.
As elegant and supple as leather – but much less expensive and easier to care for.
The high-fashion bag from newcomer’s label Kooreloo: Made of leather and cotton, handwoven.
Deserves a design award. And still delightfully affordable. The elegant, simple mini bag by Inyati.
100% MAKROLON® polycarbonate with “shark skin” surface. From TITAN®, Hamburg.
Hand woven and hand sewn. Made from buttery soft lamb nappa. Purse maker’s art from Tuscany since 1860.
Part shoulder bag. Part belt bag. And fashionably just right. By Anokhi.
Spacious when travelling. Space-saving in the cupboard. And ultralight.
Always elegant. Ample capacity. Never too heavy. The XL tote bag with hidden trolley function.
White tote bag in plaited look: On-trend and at a pleasantly affordable price.
Hand woven and hand stitched. Made from butter-soft lamb nappa leather.
Hand-braided and hand-sewn. By Fontanelli. Tuscan bag-making craftsmanship since 1860.
Light and casual. Convenient and easy to combine (at an affordable price!)
As elegant and fabulously soft as leather. Fashionable hobo bag at a very reasonable price.
