
Goodbye but not Farewell ...
As a result of the Brexit, Pro-Idee is temporarily closing its UK online shop (www.proidee.co.uk) until further notice. We apologise for the inconvenience. Everything you might want to know about the situation is to be found in the FAQs below. It will surely help you navigate through this change and answer the most frequent questions you might ask yourself regarding ordering, shipping, delivering and many other areas which are impacted by the closing of our online shop. As we remain committed to curating a unique selection of high quality products, we invite you to continue shopping in our German, French, Dutch, Austrian or Swiss online shop if you wish to have your order delivered to an address outside the UK. We thank you for the continuous support throughout the years and we hope to be able to reopen our UK online shop in the near future.
Why is it no longer possible to order from the UK?
Pro-Idee brings your orders in from the Continent. Due to the new import regulations in connection with Brexit, we are currently unable to make deliveries. We very much hope to be able to supply the UK market again shortly. Please visit our website from time to time for news.
What is the ultimate date for my order?
Unfortunately we do not accept any more orders for deliveries to the UK at the moment. Any possible backorder has been cancelled. Should you have made any payments, these have been refunded. For orders with delivery addresses outside the UK, please visit any of our other Pro-Idee websites: www.proidee.de, www.proidee.fr, www.proidee.nl, www.proidee.at or www.proidee.ch. We will be happy to accept and carry out your orders!
Will I still be able to get support from Pro-Idee customer service?
Our service team is here for you and will be happy to assist you with any queries. Please contact us by mail to info@proidee.co.uk or phone us on 0844 846 50 50 (Monday – Friday: from 09:00 a.m. to 05.00 p.m.).
How can I return my goods?
Your statutory right of withdrawal applies to all orders placed by 02 December 2020. For a hassle free processing of your returns please ship your goods to Pro-Idee,Woodview Road, Paignton, TQ4 7SR by 24 December 2020 at the latest.
What if my Pro-Idee product develops a fault within the guarantee period?
Our customer service is in place for you to help – even far into 2021. Please contact us by mail to info@proidee.co.uk or phone us on 0844 846 50 50 (Monday – Friday: from 09:00 a.m. to 05.00 p.m.).
Outdoor Products
Filter
Heated Bobble Hat
The bang on-trend bobble hat: Now even with a built-in heating system.
Gymstick™ Original 2.0
Practical resistance training for all parts of the body – with one handy device.
Cafflano All in One Coffee Maker
The first coffee bar for on the go. Grinds, filters, brews and serves. Without electricity.
Sustainable Pocket Umbrella
Ingenious: Pocket umbrella and shopping bag in one. Sustainably manufactured from recycled plastics.
Handmade Beach Bat & Ball Set, Set of 2
The design version of the popular beach bat and ball classic. Carefully handmade in Spain.
1,000 Lumen Mini Torch
The latest generation of mini-torch. Smaller, lighter and even more powerful.
2-in-1 Battery-powered Air Pump
Inflates airbeds, dinghies, swimming animals, ... Lights a barbecue and indoor fire. Removes air from vacuum garment bags.
Barefoot leguano® Knitted Sneakers
Original leguano® barefoot pleasure – now in trendy high-top sneakers. Handmade in Germany.
Barefoot leguano® Superflex Sneakers
As healthy and relaxing as walking barefoot – now in a sporty style.
Berghaus Hyper 140 Women’s Jacket
Ultra-light. Absolutely waterproof. Extremely breathable. Ideal for mountain sports, running, cycling, ...
Twinkle Kid® reflective hat
Clearly visible in the dark thanks to luminous reflective fibres in the pompon and cuff.
Smart Helmet Livall BH51M Neo or Livall BH62
Smart, stylish, safe. With hands-free kit and Bluetooth remote.
Berghaus Ultralight Outdoor Jacket
Berghaus Hyper 100: The first 3-layer outdoor jacket weighing under 100g (3.5 oz).
Twinkle Kid® Reflector Beanie
The knitted beanie effect is secured and cool. Easily visible in the dark, thanks to bright reflector fibres.
LED Safety Vest
Ideal for cycling, jogging, hiking, going for a walk, on the way to school, etc. in the dark.
The Winter Boots of Professionals
The premium winter boots from Sweden. Optimal cold protection up to -50(!)°C.
chili-feet Warming Insole, One Pair
Turns kinetic energy into heat with each step. Swiss quality product.
Ultralight LED Headlamp
69g lightweight (2.43 oz). 9mm flat (0.35“). And as comfortable as a normal headband.
Heated Garden Chair Pad or Heated Folding Armchair
Your comfy garden chair is now even more comfortable – with cosy heat in a choice of 3 temperatures.
KJUS Ultralight Golf Rain Jacket or Trousers
Stretchy, waterproof, breathable and handy to pack.
Globetrotter Waistcoat
The luxurious waistcoat for true globetrotters. Made of soft lamb nubuck leather.
Water Filter Bottle LifeStraw® Go
Clean water within seconds. Fits in all backpacks and pockets.
Anti Blister Socks, One Pair
Ingenious: The climate-control sock with built-in blister protection.
Nortik Folding Kayak
The nortik folding kayak: Thanks to ingenious origami technology folds out in just 3 to 5 minutes.
3-in-1 Relaxation Mat
Softly padded, with 5-fold adjustable backrest and hardwearing textile cover.
Hood To Go
Chic and practical rain protection that’s easy to wear under or over your coat or jacket.
Xtenex Lacing System
Take your shoes on and off without having to tie your laces. Successfully tested by professional athletes.