Goodbye but not Farewell ...
As a result of the Brexit, Pro-Idee is temporarily closing its UK online shop (www.proidee.co.uk) until further notice. We apologise for the inconvenience. Everything you might want to know about the situation is to be found in the FAQs below. It will surely help you navigate through this change and answer the most frequent questions you might ask yourself regarding ordering, shipping, delivering and many other areas which are impacted by the closing of our online shop. As we remain committed to curating a unique selection of high quality products, we invite you to continue shopping in our German, French, Dutch, Austrian or Swiss online shop if you wish to have your order delivered to an address outside the UK. We thank you for the continuous support throughout the years and we hope to be able to reopen our UK online shop in the near future.
Why is it no longer possible to order from the UK?
Pro-Idee brings your orders in from the Continent. Due to the new import regulations in connection with Brexit, we are currently unable to make deliveries. We very much hope to be able to supply the UK market again shortly. Please visit our website from time to time for news.
What is the ultimate date for my order?
Unfortunately we do not accept any more orders for deliveries to the UK at the moment. Any possible backorder has been cancelled. Should you have made any payments, these have been refunded. For orders with delivery addresses outside the UK, please visit any of our other Pro-Idee websites: www.proidee.de, www.proidee.fr, www.proidee.nl, www.proidee.at or www.proidee.ch. We will be happy to accept and carry out your orders!
Will I still be able to get support from Pro-Idee customer service?
Our service team is here for you and will be happy to assist you with any queries. Please contact us by mail to firstname.lastname@example.org or phone us on 0844 846 50 50 (Monday – Friday: from 09:00 a.m. to 05.00 p.m.).
How can I return my goods?
Your statutory right of withdrawal applies to all orders placed by 02 December 2020. For a hassle free processing of your returns please ship your goods to Pro-Idee,Woodview Road, Paignton, TQ4 7SR by 24 December 2020 at the latest.
What if my Pro-Idee product develops a fault within the guarantee period?
Our customer service is in place for you to help – even far into 2021. Please contact us by mail to email@example.com or phone us on 0844 846 50 50 (Monday – Friday: from 09:00 a.m. to 05.00 p.m.).
Non-stick Premium Cookware
The test winner* among non-stick cookware.
- 3 lid positions.
- Made from particular conductive seamless aluminum which is cast by hand – the perfect guarantee for sustainability.
- Extremely robust, featuring four-layered hard seal with diamond particles. Doesn’t burn, not even with low-fat cooking.
- Suitable for all hob types, incl. induction.
The test winner* among non-stick cookware.
Multiple award winning premium non-stick cookware made of hand-cast aluminium with diamond seal and clever lid. Designed and produced in Germany.
* ETM magazine subjected 7 pots with a non-stick coating to a comparative test (11/2014). The multi-award winning non-stick pot from producer WOLL came out as the winner and was the only one that received the grade “excellent”(92.5%). It was highly praised for the “shortest cooking time”, “high safety” and its ingenious lid.
3 lid positions.
Place the lid completely flat on the pan for heating and steaming. When placed approx. 3mm above the pan it’s ideal for evaporating and securely draining. The silicone lid rim protects your fingers from burning. For stirring, flavouring or tasting you can put the lid upright into the lid edge. This way, condens drips into the pan and you’ll keep your hob and sink clean. With sealed, non-rattling silicone rim.
Made from particular conductive seamless aluminum which is cast by hand – the perfect guarantee for sustainability.
Heat penetrates through the 8mm (0.3”) thick base into the cast pan immediately and is distributed evenly throughout. Rather than being separately attached, the special ferromagnetic base is securely soldered and completely flat. As a result, almost 100% of the implemented energy is absorbed, and nothing can get stuck between bottom and pot.
Extremely robust, featuring four-layered hard seal with diamond particles. Doesn’t burn, not even with low-fat cooking.
For maximum abrasion resistance titanium oxide has been applied using a plasma jet at 20,000°C. A protective layer prevents rust; a PTFE layer guarantees the best non-stick properties. The top layer features a diamond reinforced coating. Extremely scratch resistant, PFOA-free, heat resistant up to 250°C.
Suitable for all hob types, incl. induction.
Available in 4 sizes. Handles made of high quality duroplastic. Pan and lid are dishwasher safe and ovenproof (250°C).