Goodbye but not Farewell ...
As a result of the Brexit, Pro-Idee is temporarily closing its UK online shop (www.proidee.co.uk) until further notice. We apologise for the inconvenience. Everything you might want to know about the situation is to be found in the FAQs below. It will surely help you navigate through this change and answer the most frequent questions you might ask yourself regarding ordering, shipping, delivering and many other areas which are impacted by the closing of our online shop. As we remain committed to curating a unique selection of high quality products, we invite you to continue shopping in our German, French, Dutch, Austrian or Swiss online shop if you wish to have your order delivered to an address outside the UK. We thank you for the continuous support throughout the years and we hope to be able to reopen our UK online shop in the near future.
Why is it no longer possible to order from the UK?
Pro-Idee brings your orders in from the Continent. Due to the new import regulations in connection with Brexit, we are currently unable to make deliveries. We very much hope to be able to supply the UK market again shortly. Please visit our website from time to time for news.
What is the ultimate date for my order?
Unfortunately we do not accept any more orders for deliveries to the UK at the moment. Any possible backorder has been cancelled. Should you have made any payments, these have been refunded. For orders with delivery addresses outside the UK, please visit any of our other Pro-Idee websites: www.proidee.de, www.proidee.fr, www.proidee.nl, www.proidee.at or www.proidee.ch. We will be happy to accept and carry out your orders!
Will I still be able to get support from Pro-Idee customer service?
Our service team is here for you and will be happy to assist you with any queries. Please contact us by mail to info@proidee.co.uk or phone us on 0844 846 50 50 (Monday – Friday: from 09:00 a.m. to 05.00 p.m.).
How can I return my goods?
Your statutory right of withdrawal applies to all orders placed by 02 December 2020. For a hassle free processing of your returns please ship your goods to Pro-Idee,Woodview Road, Paignton, TQ4 7SR by 24 December 2020 at the latest.
What if my Pro-Idee product develops a fault within the guarantee period?
Our customer service is in place for you to help – even far into 2021. Please contact us by mail to info@proidee.co.uk or phone us on 0844 846 50 50 (Monday – Friday: from 09:00 a.m. to 05.00 p.m.).
inducTherm® Cook and Serveware
World novelty: The first porcelain suitable for use on induction hobs. Professional quality from Eschenbach.
- Strong enough for heavy use in the catering industry.
- Temperature resistant from -20°C to +700 °C (!). Flameproof. Dishwasher safe.
- Braising, stewing, baking, grilling, toasting. Cook and serve – just like in a gourmet restaurant.
- Gift service
- Secure shopping
inducTherm® Cook and Serveware
World novelty: The first porcelain suitable for use on induction hobs. Professional quality from Eschenbach.
- Strong enough for heavy use in the catering industry.
- Temperature resistant from -20°C to +700 °C (!). Flameproof. Dishwasher safe.
- Braising, stewing, baking, grilling, toasting. Cook and serve – just like in a gourmet restaurant.
- Gift service
- Secure shopping
World novelty: The first porcelain suitable for use on induction hobs. Professional quality from Eschenbach.
Winner of multiple awards. Suitable for hob, oven, grill, freezer and microwave. Also a focal point on the table.
Strong enough for heavy use in the catering industry.
The special porcelain (cordierite) is baked hard at 1,400°C; then glazed to make it cut and scratch-resistant and non-stick. Thanks to the thickness of its solid walls, it is extremely robust, impact-resistant, shockproof and has break-resistant edges.
Temperature resistant from -20°C to +700 °C (!). Flameproof. Dishwasher safe.
The professional porcelain can even handle sudden changes in temperature (up to 250°C) without damage.
Braising, stewing, baking, grilling, toasting. Cook and serve – just like in a gourmet restaurant.
Serve braised dishes, pasta, risotto... straight from the hob. Casseroles, gratins, parfaits... all can come straight out of the oven or freezer and put on the table directly. The flat lid (supplied) can also be used as a coaster, serving platter or plate. The neutral white colour and the clean shapes blend beautifully with all tableware and table decorations. Made in Germany by one of the leading manufacturers of household and catering porcelain in Germany.
1 litre pan, diameter 16cm (6.3"), H 6.5cm (2.6").
2 litre pan, diameter 20cm (7.9"), H 8.5cm (3.3").
4 litre pan, diameter 24cm (9.4"), H 13cm (5.1").
0.3 litre bowl, diameter 16cm (6.3"), H 3.5cm (1.4").
1.2 litre bowl, diameter 24cm (9.4"), H 5cm (2.0").
0,75 litre saucepan, diameter 16cm (6.3"), H 6cm (2.4").
