Goodbye but not Farewell ...
As a result of the Brexit, Pro-Idee is temporarily closing its UK online shop (www.proidee.co.uk) until further notice. We apologise for the inconvenience. Everything you might want to know about the situation is to be found in the FAQs below. It will surely help you navigate through this change and answer the most frequent questions you might ask yourself regarding ordering, shipping, delivering and many other areas which are impacted by the closing of our online shop. As we remain committed to curating a unique selection of high quality products, we invite you to continue shopping in our German, French, Dutch, Austrian or Swiss online shop if you wish to have your order delivered to an address outside the UK. We thank you for the continuous support throughout the years and we hope to be able to reopen our UK online shop in the near future.
Why is it no longer possible to order from the UK?
Pro-Idee brings your orders in from the Continent. Due to the new import regulations in connection with Brexit, we are currently unable to make deliveries. We very much hope to be able to supply the UK market again shortly. Please visit our website from time to time for news.
What is the ultimate date for my order?
Unfortunately we do not accept any more orders for deliveries to the UK at the moment. Any possible backorder has been cancelled. Should you have made any payments, these have been refunded. For orders with delivery addresses outside the UK, please visit any of our other Pro-Idee websites: www.proidee.de, www.proidee.fr, www.proidee.nl, www.proidee.at or www.proidee.ch. We will be happy to accept and carry out your orders!
Will I still be able to get support from Pro-Idee customer service?
Our service team is here for you and will be happy to assist you with any queries. Please contact us by mail to info@proidee.co.uk or phone us on 0844 846 50 50 (Monday – Friday: from 09:00 a.m. to 05.00 p.m.).
How can I return my goods?
Your statutory right of withdrawal applies to all orders placed by 02 December 2020. For a hassle free processing of your returns please ship your goods to Pro-Idee,Woodview Road, Paignton, TQ4 7SR by 24 December 2020 at the latest.
What if my Pro-Idee product develops a fault within the guarantee period?
Our customer service is in place for you to help – even far into 2021. Please contact us by mail to info@proidee.co.uk or phone us on 0844 846 50 50 (Monday – Friday: from 09:00 a.m. to 05.00 p.m.).
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Delicious butter straight from the fridge – can be spread in fine streaks right onto your bread.
Enjoy waffles without the wait. 6 delicious waffles at a time: straight from the oven.
Keep your food fresh up to 8 times longer. Freezer, oven and microwave proof and remain hygienic for life.
Hygienic for life. 100% sealed. Extremely temperature-resistant, hard-wearing and versatile.
Sharpen knives without practice: Professional, safe and fast.
Ingenious. Stylish design. Cleanly separated spouts. Innovative return flow system.
The intelligent kitchen scales: Knows the number of calories and nutritional values of 999 (!) different foods.
Enjoy capsule coffee in an environmentally friendly way.
Deliciously browned all-over. Gently cooked from the inside. Exceptionally tasty and low-fat.
Made of solid beech wood with 3 layers of lacquer. With rechargeable battery.
An ingeniously versatile, innovative variable tool from the young Australian think tank Dreamfarm.
Inventive and practical: Egguins egg holder in cute penguin design. Boil up to 6 eggs in one go and serve.
The potato grater with an economic rotating mechanism. By Betty Bossi, the Swiss specialist for cooking and baking.
Sustainable cotton covering, to replace plastic film or aluminium foil. Naturally. Saves resources. Always re-usable.
Superior kitchen utensils: Each one a real all-rounder. By Mason Cash.
Award-winning design. Superior grinding technology.
Slice more safely: Thanks to the multi-grip for vegetables and fruit of almost any size.
Probably the smallest “cooker hood” in the world. The ingenious STONELINE® Smell Well lid captures unpleasant cooking and roasting smells.
Sophisticated design, well thought-out functionality and compactly space-saving. By Joseph Joseph.
Household scissors from the centre of French cutlery, Thiers. Made by Déglon.
Baguettes, fresh from the oven – just like in France. Crispy on the outside, fluffy on the inside.
Homemade lump-free yoghurt and cream cheese with an even consistency.
Large volume, small footprint. Perfect for the kitchen and on the table.
Made of highly conducting cast aluminium with ceramic reinforced DURIT Resist non-stick coating.
Almost indestructible. Also ideal for use with coated pots and pans.
The sustainable alternative to disposable foil and single-use packaging.
The high-tech material of professional baking tins – now also for use at home.
Stasher Bags, the reusable silicone food bags. Suitable for storing, transporting, freezing, cooking and even sous-vide cooking.
The ideal storage space for potatoes, onions, garlic: Protected against light, airy and within reach.
Airy yet keeps crumbs inside. Made from exquisite oak with a lattice structure. The wooden lid is also a serving and cutting board.
Award-winning garlic press: With extra large chamber and automatic scraper.
No more spatters of fat on clothes and stove. 1mm (0.04″) flat.
3 specialists for almost every task. Blade sharpness and precision made in Japan.
Holds cutting boards, drinking bottles, carafes, ... non-slip and tilt-resistant. And your work space stays dry.
Perfect to combat tobacco smoke, kitchen odours, plastic fumes, etc.
Nothing slips or twists when being turned. And everything glides gently and cleanly from the skewer onto the plate.
Elegant, stable and portable. Ideal for the kitchen, bathroom, guest toilet.
Steaming vegetables has never been so easy and secured.
You won’t have the nuisance of flipping fish over. It doesn’t stick or break into pieces. Awarded the German Design Award 2020*.
Food trend fermentation: Very simple, sterile and delicious.
Much more practical (and beautiful): The citrus juicer with storage jar.
Reusable. Biodegradable. And no harmful particles can pass into your food.
