
Goodbye but not Farewell ...
As a result of the Brexit, Pro-Idee is temporarily closing its UK online shop (www.proidee.co.uk) until further notice. We apologise for the inconvenience. Everything you might want to know about the situation is to be found in the FAQs below. It will surely help you navigate through this change and answer the most frequent questions you might ask yourself regarding ordering, shipping, delivering and many other areas which are impacted by the closing of our online shop. As we remain committed to curating a unique selection of high quality products, we invite you to continue shopping in our German, French, Dutch, Austrian or Swiss online shop if you wish to have your order delivered to an address outside the UK. We thank you for the continuous support throughout the years and we hope to be able to reopen our UK online shop in the near future.
Why is it no longer possible to order from the UK?
Pro-Idee brings your orders in from the Continent. Due to the new import regulations in connection with Brexit, we are currently unable to make deliveries. We very much hope to be able to supply the UK market again shortly. Please visit our website from time to time for news.
What is the ultimate date for my order?
Unfortunately we do not accept any more orders for deliveries to the UK at the moment. Any possible backorder has been cancelled. Should you have made any payments, these have been refunded. For orders with delivery addresses outside the UK, please visit any of our other Pro-Idee websites: www.proidee.de, www.proidee.fr, www.proidee.nl, www.proidee.at or www.proidee.ch. We will be happy to accept and carry out your orders!
Will I still be able to get support from Pro-Idee customer service?
Our service team is here for you and will be happy to assist you with any queries. Please contact us by mail to info@proidee.co.uk or phone us on 0844 846 50 50 (Monday – Friday: from 09:00 a.m. to 05.00 p.m.).
How can I return my goods?
Your statutory right of withdrawal applies to all orders placed by 02 December 2020. For a hassle free processing of your returns please ship your goods to Pro-Idee,Woodview Road, Paignton, TQ4 7SR by 24 December 2020 at the latest.
What if my Pro-Idee product develops a fault within the guarantee period?
Our customer service is in place for you to help – even far into 2021. Please contact us by mail to info@proidee.co.uk or phone us on 0844 846 50 50 (Monday – Friday: from 09:00 a.m. to 05.00 p.m.).
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Stainless Steel Butter Mill
Delicious butter straight from the fridge – can be spread in fine streaks right onto your bread.
Silicone Waffle-Baking Pan, Set of 2 Pieces
Enjoy waffles without the wait. 6 delicious waffles at a time: straight from the oven.
Glass Vacuum Containers, Set of 4
Keep your food fresh up to 8 times longer. Freezer, oven and microwave proof and remain hygienic for life.
Microwave/Storage Containers CromoSteel™
Hygienic for life. 100% sealed. Extremely temperature-resistant, hard-wearing and versatile.
2-in-1 Kitchen Cutlery
An ingeniously versatile, innovative variable tool from the young Australian think tank Dreamfarm.
Egguins Egg Holder
Inventive and practical: Egguins egg holder in cute penguin design. Boil up to 6 eggs in one go and serve.
Diamond Knife Grinder, 2-piece Set
Sharpen knives without practice: Professional, safe and fast.
Oil and Vinegar Duo
Ingenious. Stylish design. Cleanly separated spouts. Innovative return flow system.
Food Control Kitchen Scales
The intelligent kitchen scales: Knows the number of calories and nutritional values of 999 (!) different foods.
Böker Core Chief Knife Damascus
Centuries-old Damascus forging art with the high-tech steel of today. A masterpiece and an acquisition for life.
Salt Stone Chicken Grill or Barbecue Skewers
Deliciously browned all-over. Gently cooked from the inside. Exceptionally tasty and low-fat.
Double Pizza Stone
Bakes stone-oven pizza evenly heated and delicately crispy like no other, with juicy toppings.
Spice Mill Paris Électrique
Made of solid beech wood with 3 layers of lacquer. With rechargeable battery.
Betty Bossi Potato Grater
The potato grater with an economic rotating mechanism. By Betty Bossi, the Swiss specialist for cooking and baking.
Cotton Food-Preserving Covers
Sustainable cotton covering, to replace plastic film or aluminium foil. Naturally. Saves resources. Always re-usable.
Mason Cash kitchen utensils
Superior kitchen utensils: Each one a real all-rounder. By Mason Cash.
Stasher Bag
Stasher Bags, the reusable silicone food bags. Suitable for storing, transporting, freezing, cooking and even sous-vide cooking.
Salt or Pepper Mill or Jar X-Plosion®
Award-winning design. Superior grinding technology.
Reusable Coffee Capsule Set, 8 Pieces
Enjoy capsule coffee in an environmentally friendly way.
Joseph Joseph Multi-Grip Mandoline™
Slice more safely: Thanks to the multi-grip for vegetables and fruit of almost any size.
Smell Well Pan/Pot Lid
Probably the smallest “cooker hood” in the world. The ingenious STONELINE® Smell Well lid captures unpleasant cooking and roasting smells.
Compact 5-piece Chopping Board Organiser
Sophisticated design, well thought-out functionality and compactly space-saving. By Joseph Joseph.
Déglon Household Scissors
Household scissors from the centre of French cutlery, Thiers. Made by Déglon.
Silicone Baguette Baking Sheet
Baguettes, fresh from the oven – just like in France. Crispy on the outside, fluffy on the inside.
Yoghurt and Cream Cheese Maker JG 80
Homemade lump-free yoghurt and cream cheese with an even consistency.
Space-Saving Table-Top Waste Bin
Large volume, small footprint. Perfect for the kitchen and on the table.
Kitchen tweezers with attachable silicone tips
Almost indestructible. Also ideal for use with coated pots and pans.
Click & Fresh Storage Dish, Set of 2
The sustainable alternative to disposable foil and single-use packaging.
Fibreglass Silicone Baking Tins
The high-tech material of professional baking tins – now also for use at home.
Eurolux® Fish Rack
You won’t have the nuisance of flipping fish over. It doesn’t stick or break into pieces. Awarded the German Design Award 2020*.
Vegetable Bag, Set of 3
The ideal storage space for potatoes, onions, garlic: Protected against light, airy and within reach.
Oak Wood Bread Bin
Airy yet keeps crumbs inside. Made from exquisite oak with a lattice structure. The wooden lid is also a serving and cutting board.
Citrus Juicer With Storage Jar
Much more practical (and beautiful): The citrus juicer with storage jar.
Beeswax Wraps, Set of 3 or Beeswax Wrap, Roll
Reusable. Biodegradable. And no harmful particles can pass into your food.
Garlico Garlic Press
Award-winning garlic press: With extra large chamber and automatic scraper.
NoStik® Splash Guard, Set of 2
No more spatters of fat on clothes and stove. 1mm (0.04″) flat.
Teppanyaki Grill Plate
Made of highly conducting cast aluminium with ceramic reinforced DURIT Resist non-stick coating.
KAI Kitchen Grater
3 specialists for almost every task. Blade sharpness and precision made in Japan.
dri.pad Draining Mat
Holds cutting boards, drinking bottles, carafes, ... non-slip and tilt-resistant. And your work space stays dry.
Double Grill Skewer with Scraper, Set of 2
Nothing slips or twists when being turned. And everything glides gently and cleanly from the skewer onto the plate.
Mini Spice Mill
Enjoy the full aroma of freshly ground spices – without large utensils on the table.
Push & Pull Towel Rack, Set of 4
Elegant, stable and portable. Ideal for the kitchen, bathroom, guest toilet.