Goodbye but not Farewell ...

As a result of the Brexit, Pro-Idee is temporarily closing its UK online shop ( until further notice. We apologise for the inconvenience. Everything you might want to know about the situation is to be found in the FAQs below. It will surely help you navigate through this change and answer the most frequent questions you might ask yourself regarding ordering, shipping, delivering and many other areas which are impacted by the closing of our online shop. As we remain committed to curating a unique selection of high quality products, we invite you to continue shopping in our German, French, Dutch, Austrian or Swiss online shop if you wish to have your order delivered to an address outside the UK. We thank you for the continuous support throughout the years and we hope to be able to reopen our UK online shop in the near future.

Pro-Idee brings your orders in from the Continent. Due to the new import regulations in connection with Brexit, we are currently unable to make deliveries. We very much hope to be able to supply the UK market again shortly. Please visit our website from time to time for news.

Unfortunately we do not accept any more orders for deliveries to the UK at the moment. Any possible backorder has been cancelled. Should you have made any payments, these have been refunded. For orders with delivery addresses outside the UK, please visit any of our other Pro-Idee websites:,,, or We will be happy to accept and carry out your orders!

Our service team is here for you and will be happy to assist you with any queries. Please contact us by mail to or phone us on 0844 846 50 50 (Monday – Friday: from 09:00 a.m. to 05.00 p.m.).

Your statutory right of withdrawal applies to all orders placed by 02 December 2020. For a hassle free processing of your returns please ship your goods to Pro-Idee,Woodview Road, Paignton, TQ4 7SR by 24 December 2020 at the latest.

Our customer service is in place for you to help – even far into 2021. Please contact us by mail to or phone us on 0844 846 50 50 (Monday – Friday: from 09:00 a.m. to 05.00 p.m.).

Fun cooking for every palate: Raclette, table-top grill, mini wok, pizza and crêpe baker in one.

With upper and lower heat, a wide variety of delicacies all end up perfect. For up to 8 people at a time.

With this multi-function device, your gourmet nights become even more varied. The choice is yours – you can use the raclette, table-top grill and pizza baker alone or combined. This gourmand’s appliance can also do even more: Turn the large 1,350cm² (209in²) grill plate around and now you can also prepare Chinese dishes with the mini-woks, pancakes and crêpes.
Rare: Works with 1,200W upper heat and lower heat (200W) together.
Like an oven, the raclette grill heats up with a heating element on top and below the pan. This means all ingredients are cooked evenly and are piping hot. The cheese melts optimally, with a gently browned crust.
XYLAN® non-stick coating by Whitford.
Nothing burns on; even cheese crusts can be removed easily. Meat, fish, vegetables, ... can all be grilled and cooked without adding any fat.
Swiss product and design quality by Solis. With accessories for 8 people.
Socket and base plate (also a tray for hot pans) made of indestructible stainless steel. Turning plate made of pressure-forged aluminium (instead of just stamped) and therefore more robust. Upper heat infinitely variable (190– 215°C). With 8 each of pans, mini-woks and spatulas. Size 56.5 x 27.5 x 15.0cm (22.2" x 10.8" x 5.9") (L x W x H), weight 5.3kg (11.7 lbs). 210cm (6.9ft connector cable for 230V/1,400W). Free of charge: The Pro-Idee 36 month long-term guarantee.
Turn the large 1,350cm² (209in²) grill plate around and prepare Asian specialities in the mini-woks, …


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Order hotline

  • Monday – Saturday 8 a.m. – 10 p.m.
    Sunday 9 a.m. – 10 p.m.
  • calls will cost 7p per minute plus your telephone company's access charge

Questions and advice

  • Monday – Saturday 8 a.m. – 10 p.m.
    Sunday 9 a.m. – 10 p.m.

We will gladly reply to your request as soon as possible.