Goodbye but not Farewell ...
As a result of the Brexit, Pro-Idee is temporarily closing its UK online shop (www.proidee.co.uk) until further notice. We apologise for the inconvenience. Everything you might want to know about the situation is to be found in the FAQs below. It will surely help you navigate through this change and answer the most frequent questions you might ask yourself regarding ordering, shipping, delivering and many other areas which are impacted by the closing of our online shop. As we remain committed to curating a unique selection of high quality products, we invite you to continue shopping in our German, French, Dutch, Austrian or Swiss online shop if you wish to have your order delivered to an address outside the UK. We thank you for the continuous support throughout the years and we hope to be able to reopen our UK online shop in the near future.
Why is it no longer possible to order from the UK?
Pro-Idee brings your orders in from the Continent. Due to the new import regulations in connection with Brexit, we are currently unable to make deliveries. We very much hope to be able to supply the UK market again shortly. Please visit our website from time to time for news.
What is the ultimate date for my order?
Until 02 December 2020 you can place your order online or by phone. Your order will be shipped without delay. Any possible backorders will have to be cancelled. Should you have made any payments, these will be refunded automatically. For orders with delivery addresses outside the UK, please visit any of our other Pro-Idee websites (….de, …..fr, ….nl). We will be happy to accept and carry out your orders!
Will I still be able to get support from Pro-Idee customer service?
Our service team is here for you and will be happy to assist you with any queries. Please contact us by mail to email@example.com or phone us on 0844 846 50 50. You find our up-to-date opening hours please on our website.
How can I return my goods?
Your statutory right of withdrawal applies to all orders placed by 02 December 2020. For a hassle free processing of your returns please ship your goods to Pro-Idee,Woodview Road, Paignton, TQ4 7SR by 24 December 2020 at the latest.
What if my Pro-Idee product develops a fault within the guarantee period?
Our customer service is in place for you to help – even far into 2021. Please contact us by mail to firstname.lastname@example.org or phone us on 0844 846 50 50. You find our up-to-date opening hours please on our website.
Gastroback BBQ Advanced Control
The test winner* among contact grills.
- 6 pre-installed programmes to precision grill a wide variety of specialties without effort.
- Folds out for use as a large barbecue grill with one grooved and one smooth non-stick plate.
- Top plate adjustable to 5 positions. No food will be crushed.
- Manual temperature selection from 80 - 240°C.
- Durable quality from Gastroback.
The test winner* among contact grills.
With 6 pre-installed programmes and integrated core thermometer for perfectly grilled food. Awarded the Plus X Award 2019.
6 pre-installed programmes to precision grill a wide variety of specialties without effort.
Simply select one of 6 programmes (meat, poultry, shish kebab, fish, vegetables, hamburgers/panini) and set the desired core temperature. Insert the sensor thermometer (included) into the food to be grilled and close the device. The intelligent electronics automatically cook the food at the optimum grill temperature. A signal sounds when the food is done. If desired, you can also set the temperature manually.
Folds out for use as a large barbecue grill with one grooved and one smooth non-stick plate.
Large 1,630cm² grill contact area for up to 10 people. Scratch and abrasion resistant cast aluminium plates with non-stick coating (PFOA-free). Removable plates, dishwasher safe.
Top plate adjustable to 5 positions. No food will be crushed.
Leaking liquid is collected in the removable drip tray.
Manual temperature selection from 80 - 240°C.
The heating elements are cast within the plates (2,000W) and preheat the grill in max. 6 mins.
Durable quality from Gastroback.
Solid housing made of anodized Duran aluminium and plastic. With glass touchscreen. Measures 43 x 34.5 x 18.5cm (16.9" x 13.6" x 7.3") (W x D x H), weighs 8.2kg (18.1 lbs). 90cm (3ft) cable for 100–240V/2,000W. TÜV Rheinland/GS-tested safety*. Free of charge: The Pro-Idee 36 month long-term guarantee.
The convincing conclusion of the Haus & Garten Test jury:
“Top marks in terms of function and ease of use make this high-quality device the rightful test winner.”(Issue 6/2019)