
Goodbye but not Farewell ...
As a result of the Brexit, Pro-Idee is temporarily closing its UK online shop (www.proidee.co.uk) until further notice. We apologise for the inconvenience. Everything you might want to know about the situation is to be found in the FAQs below. It will surely help you navigate through this change and answer the most frequent questions you might ask yourself regarding ordering, shipping, delivering and many other areas which are impacted by the closing of our online shop. As we remain committed to curating a unique selection of high quality products, we invite you to continue shopping in our German, French, Dutch, Austrian or Swiss online shop if you wish to have your order delivered to an address outside the UK. We thank you for the continuous support throughout the years and we hope to be able to reopen our UK online shop in the near future.
Why is it no longer possible to order from the UK?
Pro-Idee brings your orders in from the Continent. Due to the new import regulations in connection with Brexit, we are currently unable to make deliveries. We very much hope to be able to supply the UK market again shortly. Please visit our website from time to time for news.
What is the ultimate date for my order?
Unfortunately we do not accept any more orders for deliveries to the UK at the moment. Any possible backorder has been cancelled. Should you have made any payments, these have been refunded. For orders with delivery addresses outside the UK, please visit any of our other Pro-Idee websites: www.proidee.de, www.proidee.fr, www.proidee.nl, www.proidee.at or www.proidee.ch. We will be happy to accept and carry out your orders!
Will I still be able to get support from Pro-Idee customer service?
Our service team is here for you and will be happy to assist you with any queries. Please contact us by mail to info@proidee.co.uk or phone us on 0844 846 50 50 (Monday – Friday: from 09:00 a.m. to 05.00 p.m.).
How can I return my goods?
Your statutory right of withdrawal applies to all orders placed by 02 December 2020. For a hassle free processing of your returns please ship your goods to Pro-Idee,Woodview Road, Paignton, TQ4 7SR by 24 December 2020 at the latest.
What if my Pro-Idee product develops a fault within the guarantee period?
Our customer service is in place for you to help – even far into 2021. Please contact us by mail to info@proidee.co.uk or phone us on 0844 846 50 50 (Monday – Friday: from 09:00 a.m. to 05.00 p.m.).
Ingeniously versatile: UV-C box and stick in one. Eliminates bacteria and viruses. At home and while you’re out and about.
Latest generation of face mask: De-activates up to 99.9% of the SARS-CoV-2 viruses.*
Extra-large mirror surface. Optimum illumination. Elegant, flat design. For perfect make-up at home and when travelling.
The ingenious Keykeepa: As compact, slim and practical as a pocket knife. Up to 12 (!) keys in the tiniest space.
Stylish speaker for when you’re out and about. Amazingly rich sound and volume in pocket size. Wireless.
Stasher Bags, the reusable silicone food bags. Suitable for storing, transporting, freezing, cooking and even sous-vide cooking.
Ingenious: Pocket umbrella and shopping bag in one. Sustainably manufactured from recycled plastics.
The latest generation of suitcase: Fingerprint sensor instead of combination lock. Best possible security against unauthorized opening.
In one go the comfortable upholstery becomes a cosy armchair, stool or guest bed.
The latest generation of mini-torch. Smaller, lighter and even more powerful.
Inflates airbeds, dinghies, swimming animals, ... Lights a barbecue and indoor fire. Removes air from vacuum garment bags.
Ultra-compact and wireless: The 2-in-1 hairstyler at home and on the go.
Elegant, slim and flat – even when fully packed. Also perfect for wearing under a jacket or blazer.
The better lunch box: Preserves salad & dressing, muesli & fruits, pasta & sauce, ... appetizingly separated.
The new generation of child seats folds to the size of hand luggage in an instant.
Now even more comfortable. Ergonomically shaped from visco-elastic foam.
Grab up to 9 clothes hangars at once - easily with just one hand.
With 3 speeds and LED lights. And up to 8 hours of battery time for hot summer days.
Highly efficient solar light. Small art object. And a meaningful social project.
Probably the smallest, strongest and most robust micro-torch in the world.
The ingenious Roxy Pocket Shaver: Hardly bigger than a lipstick. And the eyebrow razor in a discreet mascara design.
Spacious when travelling. Space-saving in the cupboard. And ultralight.
Ingenious teeth whitening foam with immediate and long-lasting results.
A bigger, more powerful hair dryer. In ultra-compact (travel) format.
Clean water within seconds. Fits in all backpacks and pockets.
At last a dustmite proof sleeping bag. Perfect for people with allergies.